- Customer Service Perfection! -
I have 4 chain, auto parts stores in my little town. They are practically in sight of one another! So why is this my go-to place? Read on-
Arriving- They are directly on the Northbound side of US Route 27 and a snap to find. There is a more than adequate private parking lot with two entrances and excellent handicapped parking. What more could you ask for!
Ambience- Spotless, well lit, and beautifully organized!
The App- It' solid and the usual deal. Sign up for notifications of deals etc.
Product- The stuff in retail packaging is, as typical, serve-yourself. I don't come in often enough to learn the store, so I just ask where something is located. It's never a problem. Of course, they have a large stockroom where they have thousands of parts that are not in retail packaging.
Customer Service- I'm always just blown away with how good they are! I needed some new windshield wipers. I gave the very nice lady the make and model of my car. She pulled up many choices on the computer screen. I chose Rain-X, and she retrieved them for me. I asked if she would put them on for me and received a smile and a quick "Of course!" She placed a towel on the hood of my car to protect it as she laid down the old wiper blades. Just wow! I was in and out in 10 minutes with a smile on my face!
Conclusion- I was the 1st to review these fine folks 9 years ago and have since visited many times. My recent excellent experience was typical and not an exception. I'm increasing my stars to 5! read more