-- Reputation is everything! -…read more I retired in this tiny town just over ten years ago and here are the things I hear about these fine folks- "God forbid if I ever needed another tow, I would call Macklin." "His employees are more friendly than the other shops in town." "I can get what I want done without that horrible upselling I get from other shops." "His prices are really fair." I could go on! Arriving- They are just off US Route 27 Southbound, very near all the Avon Park fast food places. If it's busy, park over to the left of the building. Ambience- The business has posted great photos, so I won't reinvent the wheel. The waiting room is basic and clean and most importantly, the chairs are comfortable. Customer Service- Solid as a rock! I blame the owner for his excellent hiring skills! Towing- 24/7, 365 days a year! Even if you're an impaired driver on New Year's Eve, these are your guys! Check their map on Yelp for the area they cover. Services- If it grinds or squeals or thunks or just plain fails, these guys will figure it out. Of course, they do regular service every X thousand miles. You know the deal. Pricing & Value- I'm like most folks. If I get something done, I will mention the price to my friends and neighbors to compare. Every time I smile! Conclusion- In my opinion, your chances of having a fine experience here are very high.

Richard showed personal interest with my concerns. He sacrificed leaving town early on a Saturday…read moremorning- just to assist me. You see, my car broke down twice on HWY 27N this morning. Richard was the one who responded to my tow request, and helped me to remain calm. I truly feel that meeting Richard was a blessing and an answer to my prayers. It is rare to find someone who practices the "Golden Rule" ("to treat others the way you want them to treat you"). Thank you Richard for showing me kindness and validating my concerns. May you and your family continue to be blessed for showing genuine compassion.

Terry is as nice as he is good! I have used his repair services for 10 years on three different…read morevehicles. He is honest about what is needed and will explain each repair process so that anyone can understand. He guarantees his work and honors his guarantees. He is a one man garage and not a quick stop oil change, with many loyal customers like myself, who wouldn't go anywhere else, so it may take a few days to get your work done, but it will be done right, and at a better than fair price.

You shouldn't tell mechanic jokes.............You auto know better!…read more If that terrible joke generated a small smile, visiting this great guy will make that smile gigantic! Arriving- It's a teeny tiny place fronting Main St. and next to Ace Hardware. It's about a minute from US route 27. Pro Tip- If you are going to be waiting, there are multiple restaurants and a great dive bar within walking distance. Just check Yelp. Ambience- Sorry, there isn't any. If that's what you're looking for, go elsewhere. Folks come here because they want quality work, priced fairly, and completed in a reasonable time. Customer Service- I've only ever interacted with the owner. This guy really knows his stuff! He's also darn good explaining the issues to folks that don't speak "Car." I've spoken with multiple happy customers who have specifically mentioned this! Services- He is a General Mechanic and is especially well known for resolving electrical issues. Conclusion- Because he's so small, he books up quick. Also, the last time I was there, payment was cash or check only. As long as you're not looking for fancy décor, come here for 5-star work and service!

Total scammers. They disappeared with $450 cash without fixing my car. We had to get the police…read moreinvoloved. Do NOT use them.

- 10 Star Steller service! -…read more Sooo, I'm in my MickyD's parking lot sipping on my 99-cent breakfast Iced Coffee and my car battery died! As this is a PG rated review, "Oh crap!" I needed a new battery. Customer Service- I called these fine folks, and a very nice employee told me that the owner Matt would be there to help me within 15 minutes! That's right, the owner of a business that's been in operation since 1958 was coming to help! He showed up in less than 15 minutes, jumped my car within seconds, and explained where and how to park my car at his place. Very efficient staff checked me in and took my keys. Ambience- I plunked myself down in a comfortable chair and noticed the very nice couch and flat-screen tv. Within minutes Matt came out and quoted a fair price and said it would be done quickly. Rest Rooms- At one point I headed for the restrooms and laughed out loud and the sign on each door! See my picture. Now I know why the men's room was eat-off-the-floor spotless! I didn't check the lady's room as I didn't want to deal with the screaming that would ensue! Wait Time- In less than 45 minutes my name was called, and I was out the door. That is nothing less than spectacular! My tire pressure light had lit up recently and I noticed that they took care of it without asking. Nice! Conclusion- What I experienced was a Master Class in customer service and professionalism. Ten (10) Stars is not enough!

By far the best in the county! The value and service is also always great! The staff has really…read moregreat knowledge and super friendly I definitely recommend them for all you vehicle needs!

Location, location, location has been the mantra of businesses since they were invented! I've been…read moreby this place hundreds of times and never visited. Recently, I was patronizing a bar across the street, and I had a need so off I went. What a pleasant surprise! Atmosphere- This place is somewhat smaller than the other big auto part chains. It is spotless and well organized. Customer Service- I received a friendly greeting by the young employee who was the epitome of customer service. I couldn't have asked for more. Performance- I needed two items and they were found in a minute or so. The price was competitive, so I cashed out and I was out the door. There are other auto parts places in this little town, but I plan on stopping by here again when the need arises!

No waiting. I called ahead and the item I needed was waiting on the counter. First class treatment…read moreand the service people were all friendly with a sense of humor. The product I needed was priced about 15% less than competitor nearby. This is still the place to buy automotive parts!

I have lived in Sebring for almost 5 years, and had taken my T&C minivan to 2 other local shops and…read morealso the local Chrysler dealer. All of the above along with at least 4 other Chrysler dealerships and auto shops were unable to correctly diagnose, let alone repair my vehicle. So I was happy when I saw that an automotive repair shop was opening within walking distance of my home ! I noticed so many different types of vehicles in the parking lot. I thought, "that's a good sign", so I figured I would give them a shot on the T&C minivan, at least they were close was my thought ! With that being said I want to say that EVERY positive WORD, and positive review, and Rating, and comment you will read about Highlands Complete Automotive on all these sites is ABSOLUTELY TRUE ! This shop is AMAZING ! As are Kristen, Rich & Matt. They are the best and have the most Automotive knowledge I have ever encountered. Their prices are fair and worth every cent because they won't quit TESTING until they find and REPAIR the problem. Which THEY did on the T&C minivan. I also have a Smart Car and a Motorhome, I will never use anyone else for automotive repairs. And will recommend them to everyone I know.

Everything these guys did for my Audi A6 went great. Looking forward to going back in the future…read morefor service!

- Excellent Service Center! -…read more There are times when dealership service is a must but most of the time, I find this place must faster and less expensive! Although owned by Ford, this excellent chain services all makes and models. They are a huge step up from your typical oil change place. These guys do tires, batteries coolant, brakes, steering issues and even some sensors. I'm sure I've missed some stuff! Arriving- The are on US Route 27 South and parking is easy. They are in front of Walmart so it's simple to grab a snack if necessary. Appointments are not necessary but strongly encouraged to avoid a wait. They can be made online. This visit I was taken in right on time! Ambience- A beautiful waiting room with huge windows into the bays so you can watch them work on your car. Spotless restrooms. Customer Service- I've never had a problem. They always take the time to explain everything clearly. For this visit I needed an oil change which comes with free tire rotation. I also had a "Check Engine" light on. The light turned out to be a sensor which just needed a quick cleaning. Oil change and tire rotation were normal. As usual they checked everything and explained it all. I was in and out in about 75 minutes and $75 with a smile on my face! I've been using these folks since they opened about 8 years ago and keep coming back for the always professional and friendly experience!

I had a flat and wanted to replace all four tires . Never been here before but was getting my truck…read morewashed next door and decided to stop over. JR looked at my tires on my 2016 Canyon with 27000 miles. Tires were made in 2015 so it was time to change. They did not have the tires in wanted so he ordered them. Called two days later and i made an appointment. They dropped me off and picked me up when they were finished from where i needed to be. Service was fast, professional and very pleasant . Price of the tires i wanted was very reasonable, not sure why the negative reviews, i was very satisfied and will use them again.

Bent Rim Repair Daytona did a great job on my S560 Mercedes. Two rims had minor curb rash, and two…read morehad paint chipping after 6 years of driving and frequent car wash visits. Restore to glory by Ben Rim Repair with their "touch up" service. Looks like an restoration but cost less than a complete paint or powder coat job. Thank! Joe B

I took my Mercedes-Benz there on September 15th to have scratches removed from two rims. Up to that…read morepoint, everything was perfect--the rims looked great. However, as soon as I left the shop, they removed the tires and never put air back in them. My car has Run-Flat tires, which can be damaged very easily when driven without proper air pressure. Thank God I turned around quickly. I had not washed my car until today, September 30th, and that's when I noticed that one of the tires was missing one of the special Mercedes-Benz wheel-lock nuts. I immediately went back to the shop to explain what had happened and ask where the missing lug nut was. The owner--I don't know his name--was extremely rude, disrespectful, and unprofessional. Instead of trying to help me resolve the issue, he simply told me that he would "see if he could help me." The special lug nut was never found. Instead, he gave me a generic replacement that was not even remotely the correct Mercedes-Benz part. I would NEVER recommend this place. They do not respect their customers, and their employees are not careful when removing or reinstalling wheels. NEVER GO THERE.