- Excellent Service Center! -…read more There are times when dealership service is a must but most of the time, I find this place must faster and less expensive! Although owned by Ford, this excellent chain services all makes and models. They are a huge step up from your typical oil change place. These guys do tires, batteries coolant, brakes, steering issues and even some sensors. I'm sure I've missed some stuff! Arriving- The are on US Route 27 South and parking is easy. They are in front of Walmart so it's simple to grab a snack if necessary. Appointments are not necessary but strongly encouraged to avoid a wait. They can be made online. This visit I was taken in right on time! Ambience- A beautiful waiting room with huge windows into the bays so you can watch them work on your car. Spotless restrooms. Customer Service- I've never had a problem. They always take the time to explain everything clearly. For this visit I needed an oil change which comes with free tire rotation. I also had a "Check Engine" light on. The light turned out to be a sensor which just needed a quick cleaning. Oil change and tire rotation were normal. As usual they checked everything and explained it all. I was in and out in about 75 minutes and $75 with a smile on my face! I've been using these folks since they opened about 8 years ago and keep coming back for the always professional and friendly experience!

I had a flat and wanted to replace all four tires . Never been here before but was getting my truck…read morewashed next door and decided to stop over. JR looked at my tires on my 2016 Canyon with 27000 miles. Tires were made in 2015 so it was time to change. They did not have the tires in wanted so he ordered them. Called two days later and i made an appointment. They dropped me off and picked me up when they were finished from where i needed to be. Service was fast, professional and very pleasant . Price of the tires i wanted was very reasonable, not sure why the negative reviews, i was very satisfied and will use them again.

Everything these guys did for my Audi A6 went great. Looking forward to going back in the future…read morefor service!

I trust their decisions. Rich is working hard to resolve my electrical issues after the hurricane.read more

Web site states that no appointment is needed for express service when I arrived the service writer…read moresaid that it would be a 3 hour wait for an oil change because I didn't have an appointment What the heck. Service at this dealership was very good when Wells had it but since Huston took it over the service is very bad

From the owner: We now have a Windshield replacement program that is covered by your vehicles insurance at no cost…read moreto the customer which includes the recalibration of the frontal camera system. A lifetime warranty is always Fast oil change services also.

Terry is as nice as he is good! I have used his repair services for 10 years on three different…read morevehicles. He is honest about what is needed and will explain each repair process so that anyone can understand. He guarantees his work and honors his guarantees. He is a one man garage and not a quick stop oil change, with many loyal customers like myself, who wouldn't go anywhere else, so it may take a few days to get your work done, but it will be done right, and at a better than fair price.

- 10 Star Steller service! -…read more Sooo, I'm in my MickyD's parking lot sipping on my 99-cent breakfast Iced Coffee and my car battery died! As this is a PG rated review, "Oh crap!" I needed a new battery. Customer Service- I called these fine folks, and a very nice employee told me that the owner Matt would be there to help me within 15 minutes! That's right, the owner of a business that's been in operation since 1958 was coming to help! He showed up in less than 15 minutes, jumped my car within seconds, and explained where and how to park my car at his place. Very efficient staff checked me in and took my keys. Ambience- I plunked myself down in a comfortable chair and noticed the very nice couch and flat-screen tv. Within minutes Matt came out and quoted a fair price and said it would be done quickly. Rest Rooms- At one point I headed for the restrooms and laughed out loud and the sign on each door! See my picture. Now I know why the men's room was eat-off-the-floor spotless! I didn't check the lady's room as I didn't want to deal with the screaming that would ensue! Wait Time- In less than 45 minutes my name was called, and I was out the door. That is nothing less than spectacular! My tire pressure light had lit up recently and I noticed that they took care of it without asking. Nice! Conclusion- What I experienced was a Master Class in customer service and professionalism. Ten (10) Stars is not enough!

Nervous about tomorrow. Probably won't show…read more Was recommended by a friend and after what happened he is looking to move his business as his daughter was not acknowledged just like me. Walked in with one gentleman at the counter and 3 people behind the counter. Stood there for a couple minutes and the lady asked if I had an appointment, I said no I was hoping to make one and she turned away and went to her computer. I was taken back. Customer sneezed and everyone said bless you and I said "sorry, I don't have the credentials." (Got a laugh from everyone) Stood there another 5 minutes after the only other customer went to sit down. Then I went and sat down. More people came in and I started openly asking who their best competitor is as I've been here for 15 minutes and haven't been helped. Scared me that no one had any recommendations. Then lo and behold I was pointed at and called on. Felt like the price is right and ran to the counter. Asked them who their competitors were as I'm not sure I have confidence that this is the right place for me. They all looked and the lady looked at me and said I didn't know you needed to make an appointment and I said yeah. When you asked I said "no I don't have one but would like to make one" and you walked away. Great costumer service. She was apologetic. But the first impression and confirmation from what my buddy experienced was done. I chose a tire and set up an appointment for an alignment and rotate of tires. But I'm scared if their workmanship is twice as good as their front office staff I would be lucky to have 30% of the lug nuts even on the vehicle when I pick it up. What would you do? I really want to use a local small business. But wow, just wow. I expect this kind of treatment from Firestone or discount tire. Not a locally owned business. And people wonder why local businesses fail.

I had an amazing experience working with Adel when buying my car! From start to finish, he was…read moreincredibly kind, funny, and genuinely helpful. He made the whole process smooth and stress-free, and I never felt pressured at any point. Adel went above and beyond to get me a great price and an excellent rate, which I truly appreciate. It's not every day you meet someone who is not only professional but also makes the experience enjoyable. If you're looking for someone honest, knowledgeable, and easy to work with, I highly recommend asking for Adel. Thank you again for everything!

My experience stems from selling my vehicle to them. Deceptive business practices, poor customer…read moreservice led to a frustrating experience.

All of the folks at Huston Chevrolet were very helpful in assisting my wife and I purchase our new…read more2017 Chevrolet Silverado 2500 HD truck. We walked in on a Saturday afternoon one (1) hour prior to closing time and everyone stuck around after hours to make the deal go through! Top notch dealership!!!

I should have read the reviews. Worst place to get my vehicle repaired. For 2 months they had…read moremy vehicle. Over charged for part and added hours onto repair. Insurance fraud to say the lease. Service person I had to deal with lied at every moment thru repairs. Don't use this establishment.

Just had a second repair done by the folks at J&J Auto Care. This time an electrical problem…read moreaffecting my headlights. It took considerable troubleshooting to track down the problem and the quickly got the needed parts and repaired the issue. Everyone that works there is so nice, good people. They are very reasonable for service and repairs. I highly recommend them.

Good service, knowledgeable mechanics and fair pricing make this place a winner in my book.read more

The worst slimeball car guy ever, Eric Kline. Mr. Kline has mommy issues, cannot deal with women…read morebeing knowledgeable or smarter than he... not a challenge give that he is as dumb as a box of rocks. Here's the facts he called "opinion:" a 2013 Nissan Frontier Crew Cab, 96K miles on it, clean truck, sharp looking but not overly different from the other 10 I'd looked at and drove. The brakes were dangerous even pushed to the floor (salesman agreed) and the tires were slicks (Mr. Kline said they were "1/8 of an inch better than the wear line" himself. And, the asking price- $15,500! So far overpriced and refused to make it right with the tires and brakes unless we paid for them (at his cost, what a deal). When I suggested that he was trying to treat me like an ignorant female who knows nothing about cars, I pushed a trigger button. When he told me the tires were an 1/8 of an inch better than the wear line, I could not help but laugh at him (that made him angry too). He walked out saying "I'm done here." What a childish display of unprofessionalism. The salesman, Hector, had to apologize to us for Mr. Kline's behavior. Look, it's not my problem that you bought a car you paid too much for. It's not my fault that your service inspection said that the tires and brakes were "good." Whoever did that inspection for you should be fired. Pompous, disrespectful ass. It's really too bad because they have some quality vehicles but safety is important and pricing competitively isn't opinion... sorry you didn't like being schooled by a girl.

Bought and financed a vehicle here back in November 2020. Vehicle experienced engine failure in…read moreApril. Vehicle came with an extended warranty that is supposed to cover engine, transmission, AC, and heat. Bill Owens service won't do the repair, despite the warranty. Every shop I've called in highlands county has refused to do the repair, despite the warranty. Find your next car somewhere else, unless you want to be stuck with a car loan on a car that doesn't work. These guys will not help you, or honor the warranty they sold you. Go somewhere else!!!