- Customer Service Perfection! -…read more I have 4 chain, auto parts stores in my little town. They are practically in sight of one another! So why is this my go-to place? Read on- Arriving- They are directly on the Northbound side of US Route 27 and a snap to find. There is a more than adequate private parking lot with two entrances and excellent handicapped parking. What more could you ask for! Ambience- Spotless, well lit, and beautifully organized! The App- It' solid and the usual deal. Sign up for notifications of deals etc. Product- The stuff in retail packaging is, as typical, serve-yourself. I don't come in often enough to learn the store, so I just ask where something is located. It's never a problem. Of course, they have a large stockroom where they have thousands of parts that are not in retail packaging. Customer Service- I'm always just blown away with how good they are! I needed some new windshield wipers. I gave the very nice lady the make and model of my car. She pulled up many choices on the computer screen. I chose Rain-X, and she retrieved them for me. I asked if she would put them on for me and received a smile and a quick "Of course!" She placed a towel on the hood of my car to protect it as she laid down the old wiper blades. Just wow! I was in and out in 10 minutes with a smile on my face! Conclusion- I was the 1st to review these fine folks 9 years ago and have since visited many times. My recent excellent experience was typical and not an exception. I'm increasing my stars to 5!

No waiting. I called ahead and the item I needed was waiting on the counter. First class treatment…read moreand the service people were all friendly with a sense of humor. The product I needed was priced about 15% less than competitor nearby. This is still the place to buy automotive parts!

Location, location, location has been the mantra of businesses since they were invented! I've been…read moreby this place hundreds of times and never visited. Recently, I was patronizing a bar across the street, and I had a need so off I went. What a pleasant surprise! Atmosphere- This place is somewhat smaller than the other big auto part chains. It is spotless and well organized. Customer Service- I received a friendly greeting by the young employee who was the epitome of customer service. I couldn't have asked for more. Performance- I needed two items and they were found in a minute or so. The price was competitive, so I cashed out and I was out the door. There are other auto parts places in this little town, but I plan on stopping by here again when the need arises!

I am always nervous when I bring my car into a service station, whether it's one I have been to…read morebefore or one I haven't been to. Will they "find" something that they say I "need" to fix ASAP when in fact I don't. A TIRE CHAIN STORE Clermont, FL: 08/11/2019 for an oil change said that my battery was bad, and they showed me a test on it. I didn't repace it. That was 08/11/2019. Now it is 06/30/2021 and I haven't replaced the battery and it has been nearly two years later and it still starts perfectly - and it tested fine when I had AAA test it at my house in March 2021. So the tire chain store tried to sell me something I didn't need. AUTO OPTIONS Avon Park, FL: 06/30/2021: My horn went out on my Chevy Spark. I received a price from a Tire chain in Sebring, FL and it was a very high cost to replace the one horn with another single unit horn. I was referred to Auto Options. I made an appointment with Auto Options Avon Park, FL for 06/30/2021. I arrived on time. They replaced the horn quickly and their price was lower than the Tire chain's price. The horn was an upgrade from the replacement horn from 3 years ago. The new horn is a better quality - and louder. In the waiting room: There was even a very good CELL phone signal in their waiting room so I could continue to do work while waiting for the repair. Normally when I am in any building, I can't get to the internet using my cell carrier, but I was able to today. My company doesn't let us connect to a WIFI but need to VPN using Cell signal if not at home or the office. I recommend Auto Options. I will have more things done on my other cars in the near future (horn in a Corolla and a kayak rack for that Corolla too. This service shop is a car/truck "toy" shop. Besides doing repairs like they did for me, they have lots of toys we all want. Auto options 106 W. Main Street Avon Park, FL 33825 863-453-2665 www.tomsautooptions.com

- This is the toy store of your dreams for your beloved wheels! -…read more It's said that Yelp is real people writing real reviews! Soooooo I'm not going to parrot their fine website. Instead, I'm going to tell you how I and many of my friends and neighbors utilize this place! I think of it as different levels of use. Check the Products section for this info. Arriving- They are directly on Main Street in teeny tiny Avon Park so they're easy to find. Mostly street parking here. Ambience- Lots and lots of stuff that's kind of sort off arranged by type. For example, custom sounds systems are in the same area. It can seem a little cluttered but it's clean and decently merchandised. Customer Service- I've never had a problem. There's a bunch of stuff that's fairly technical. So, if the person you're talking to doesn't have the knowledge, they'll quickly get the person who does. Products- I call the Toy Store Level #1. All the little stuff you seem to need like trash containers, sun blockers, seat covers etc. On my last visit I purchased a perfect, cushioned, steering wheel cover! See my pic. Level #2- Customized sound systems. Folks into that stuff will drool here with professional installation readily available. Level #3- Pickup truck customization. Everything your heart desires and more. Level #4- Tires and general maintenance. Catalog- Plug in the make, model and year of your wheels into their website for a targeted search to meet your needs. Conclusion- In today's world of online everything, it's sometimes valuable to be able to touch something before you purchase and these folks fill that need and more.

- 10 Star Steller service! -…read more Sooo, I'm in my MickyD's parking lot sipping on my 99-cent breakfast Iced Coffee and my car battery died! As this is a PG rated review, "Oh crap!" I needed a new battery. Customer Service- I called these fine folks, and a very nice employee told me that the owner Matt would be there to help me within 15 minutes! That's right, the owner of a business that's been in operation since 1958 was coming to help! He showed up in less than 15 minutes, jumped my car within seconds, and explained where and how to park my car at his place. Very efficient staff checked me in and took my keys. Ambience- I plunked myself down in a comfortable chair and noticed the very nice couch and flat-screen tv. Within minutes Matt came out and quoted a fair price and said it would be done quickly. Rest Rooms- At one point I headed for the restrooms and laughed out loud and the sign on each door! See my picture. Now I know why the men's room was eat-off-the-floor spotless! I didn't check the lady's room as I didn't want to deal with the screaming that would ensue! Wait Time- In less than 45 minutes my name was called, and I was out the door. That is nothing less than spectacular! My tire pressure light had lit up recently and I noticed that they took care of it without asking. Nice! Conclusion- What I experienced was a Master Class in customer service and professionalism. Ten (10) Stars is not enough!

By far the best in the county! The value and service is also always great! The staff has really…read moregreat knowledge and super friendly I definitely recommend them for all you vehicle needs!

It's the apocalypse! That's what it feels like when your auto AC dies in Florida and that's what…read morehappened to me! They have a great reputation for this kind of work so off I went. Arriving- They are just off US Route 27 on West Main Street and super easy to find. Their parking lot is big enough to handle the load. Pro Tip- If your work is going to take a while, use Yelp and you'll discover that you can easily walk to at least three places to grab a bite. Ambience- This is an older building, but they keep it in nice condition. The waiting area is better than most with plenty of coffee and bottled water. A nice flat screen. The men's restroom is spotless. I can't tell you about the woman's restroom as I wanted to avoid all the yelling and screaming that would ensue! Pro Tip- There is decent password protected Wi-Fi and also a Xfinity Hot Spot. Outlets for a charger are a little tricky. Customer Service- Everyone that touched me was universally pleasant and courteous. There was a little confusion between my car and another and I received multiple genuine apologies and a nice discount on my bill. They are very popular and with that comes they are extremely busy. When you go here it will help if you think of it as two places. A tire shop and a mechanics shop. They sell a ton of tires and move customers in and out with efficiency. While I was there, tire customers were waiting about 45 minutes for their turn in a bay. If you need a mechanic as I did, make an appointment. If needed, they will accommodate you with a ride home or even to a local watering hole! The Work- Always top notch for me. I have a ton of friends that swear by them! Their pricing always seems to be fair. In this town they are the first stop for many folks if you need tires or a mechanic. Conclusion- If you need tires, they are a solid choice. They are also great if you need a mechanic, but you may need to wait a bit as they are a victim of their own success!

Staff was very nice. Took a long time to get the problem fixed but the job was done right. If I…read morepay with credit card there's 3% fee which I think is ridiculous. You're already spending $500 and more. They should tell ahead of time about the fee. I would have brought cash. They did wave my 3% fee.

The staff are super friendly and helpful. I was taken care of right when I walked through the door!…read moreI got four new tires at a great price! I will be a coming back.

Fantastic service, friendly people. Had four tractor tires replaced. One rim needed some work. The…read moreemployees had a resource to repair the rim and all work was done in house. The communication was excellent and prices were very fair. Work was completed with quick turnaround. Excellent business!

You shouldn't tell mechanic jokes.............You auto know better!…read more If that terrible joke generated a small smile, visiting this great guy will make that smile gigantic! Arriving- It's a teeny tiny place fronting Main St. and next to Ace Hardware. It's about a minute from US route 27. Pro Tip- If you are going to be waiting, there are multiple restaurants and a great dive bar within walking distance. Just check Yelp. Ambience- Sorry, there isn't any. If that's what you're looking for, go elsewhere. Folks come here because they want quality work, priced fairly, and completed in a reasonable time. Customer Service- I've only ever interacted with the owner. This guy really knows his stuff! He's also darn good explaining the issues to folks that don't speak "Car." I've spoken with multiple happy customers who have specifically mentioned this! Services- He is a General Mechanic and is especially well known for resolving electrical issues. Conclusion- Because he's so small, he books up quick. Also, the last time I was there, payment was cash or check only. As long as you're not looking for fancy décor, come here for 5-star work and service!

Total scammers. They disappeared with $450 cash without fixing my car. We had to get the police…read moreinvoloved. Do NOT use them.

Richard showed personal interest with my concerns. He sacrificed leaving town early on a Saturday…read moremorning- just to assist me. You see, my car broke down twice on HWY 27N this morning. Richard was the one who responded to my tow request, and helped me to remain calm. I truly feel that meeting Richard was a blessing and an answer to my prayers. It is rare to find someone who practices the "Golden Rule" ("to treat others the way you want them to treat you"). Thank you Richard for showing me kindness and validating my concerns. May you and your family continue to be blessed for showing genuine compassion.

-- Reputation is everything! -…read more I retired in this tiny town just over ten years ago and here are the things I hear about these fine folks- "God forbid if I ever needed another tow, I would call Macklin." "His employees are more friendly than the other shops in town." "I can get what I want done without that horrible upselling I get from other shops." "His prices are really fair." I could go on! Arriving- They are just off US Route 27 Southbound, very near all the Avon Park fast food places. If it's busy, park over to the left of the building. Ambience- The business has posted great photos, so I won't reinvent the wheel. The waiting room is basic and clean and most importantly, the chairs are comfortable. Customer Service- Solid as a rock! I blame the owner for his excellent hiring skills! Towing- 24/7, 365 days a year! Even if you're an impaired driver on New Year's Eve, these are your guys! Check their map on Yelp for the area they cover. Services- If it grinds or squeals or thunks or just plain fails, these guys will figure it out. Of course, they do regular service every X thousand miles. You know the deal. Pricing & Value- I'm like most folks. If I get something done, I will mention the price to my friends and neighbors to compare. Every time I smile! Conclusion- In my opinion, your chances of having a fine experience here are very high.