Danny and his family went truly above and beyond for us. We discovered a screw in our tire while…read moretraveling, and they immediately stepped in to help, making what could have been a really stressful situation feel completely manageable. They were honest, accommodating, and genuinely so kind throughout the entire experience. You can tell they truly care about the people who come through their doors. We're incredibly grateful and couldn't recommend Brewster Service Center more!

On vacation 3 hours from home in Brewster Mass and the starter on my Tahoe died. AAA towed it to…read moreBrewster Service Center after 2 pm yesterday. We were checking out of our hotel this morning not knowing what we were going to do . Less than 24 hours later by 11 am today the started was replaced and the car was ready!! Outstanding service!! What could have cost me 6 hours of drive time to go back to pick up the car and hundreds in renting a car ( where there were really none to be found near by) they saved the day for myself , my daughter and my 2 yr old grandson. For the bottom of my heart thank you Brewster Service Center !

Were able to do my inspection quickly and while I was waiting a very rude customer came in and was…read moreharassing the staff. Me and another woman witnessed it and we both thought they handled this guy very well and professionally. Saw that my back right tail light was out and fixed it for me. Always good service. Good price for the light.

Poor communication and rude. They used to be great though. Stay away from Nico. Mike and Ross are…read moregreat though

Mike is probably the most honest mechanic I have ever met. He will tell you what is needed and…read morewhat is not needed. He is very knowledgeable and professional. He has my complete auto repair business moving forward. I would not go to anyone else.

Friendly and helpful. Prices were reasonable. Found out that Mercedes dealer had incorrectly…read moremounted my tires which had caused my problems. Great experience.

This place gets a 5 star rating…read more My kid's car broke down on Cape Cod while he was playing a show in Wareham (he's in a band). We live 2-3 hours away (depending on traffic). I had no idea who to call, who to deal with. I wanted a place that could tow AND fix. My son found this place and I called them with the details and they acted immediately. They have two major bonus points I came across... First of all, my son's car had a failed alternator. I had already replaced the alternator in that car three months prior. The garage I used the first time was one I don't normally use, but it was close to where the car broke down that time. The car limped to that garage and it was highly recommended by my bro-in-law. My bill at Access Auto Too was LESS than the one I used closer to my house. This guy had every opportunity to overcharge me because, technically, it was the vehicle of a tourist. Far from home. Easy target. He did not. His bill also included a $75 tow -- which my original bill didn't have. Second of all, the car was being covered by a warranty. They were not aware of this when they wrote out the bill. The alternator was almost new and the parts store the 1st garage bought the part from was covering the cost under warranty. He was being paid directly, I was not reimbursed. Every inch, from tow to labor. He seemed perplexed by the fact that he was being paid directly by them, but ultimately, trusted me. That means he allowed me to take the car off the lot without getting a dime from me, but believing that he would be immediately reimbursed by the parts store within the one hour timeframe. That's some guts. He was wicked personable, a real nice guy. I was impressed that he was closing his shop for an "Employee Appreciation Weekend". He actually takes his employees away to his vacation home. Man, I can't even get my company to pay for a Christmas Party. We get some sad cold cuts in the break room and a brief, weak handshake. I don't know about anyone else, but he seems like the real deal. I give him props.

Have been using Access for years. Never have questioned their work or pricing. Kept several of our…read more"mature" vehicles running for a long time. Always polite and helpful.

Had a the flashing check engine light come on and called Battles. They told me to stop and have…read morethe vehicle tows to their facility. Nick was great and was upfront stating that he could not take a look at it until the beginning of the best week. Nick called and kept me informed of where they were at trying to figure out the issue and because it was going to take a bit of time, they gave me a loaner car and shortly after, got a call to say my vehicle was fixed. Went and picked it up and so far so good, even getting better gas mileage. I waited 2 weeks before writing this because we all know how electronics are and am happy to say the problem is fixed and done correctly. Thank you Battles and great Job Nick.

I had an emergency situation with my Sentra. Nick from the Service desk was single-handedly the…read morekindest Nissan employee I've encountered - and I've gotten my car serviced at dealerships across the entire country. He and his colleagues were fast, communicative, and thorough. I can't recommend the Service department enough. They saved me from what could have been a life-threatening level of danger, had I not gotten such immediate help with my vehicle. I'm so grateful.

It's nice when you find a place that can do exactly what they say they will and makes it easy. They…read moreknow their stuff and I was really fortunate to get same day service. I would definitely use JDs again

Wonderful repair shop!! Really skillful, helpful technicians who are looking out for their…read morecustomers. We were on a family road trip when our power steering failed. We brought the car in in the morning and got a quick and helpful explanation and estimate. When the owner went to do the repair, he saved us a LOT of money by replacing just one rusted tube instead of the whole steering mechanism. The folks here are incredibly honest and very kind! We were lucky to get a same day repair for a very reasonable price. The steering works perfectly now--thank you so much! Highly recommend!!

I've heard good things about North Street Auto from friends and needed a tire repair last week…read morewhile working in Hyannis. The tire repair was fast, and at a fair price. My positive review was based, while waiting for my tire, on how the mechanics cranked out repairs and interacted with customers professionally. Kind of rare these days.

Last Saturday, my husband, daughter and I were on the Cape for the day when we experienced a…read morepunctured tire on our car. It being a Saturday around 6PM, we quickly googled tire patching in the area and found this garage did repairs, and was supposed to be open until 9PM, which was great. When we arrived and approached the gentleman who was sitting in the station was on his cell phone. He asked how we were, my husband replied "not great" and proceeded to tell him of the situation. The response was "we have no mechanic". Ok, can you please call someone to help? (this is a local garage and I assume local employees, but I could be wrong). "No". Is there anyone open or in the area that can help? "630 on a Saturday, no." The problem was we have to drive 120 miles home on a donut, with our child in the car. Fine, we can make this work. My husband and I both know how to change a tire, and proceeded to empty the contents of the trunk onto the parking lot and changed the tire. 30 minutes later, my husband finished the change, asked me to take our daughter to the bathroom and then he wanted to clean up himself. I went back to the office and it was closed. It was supposed to be open till 9 but the man was gone. He never came up to us to offer to help or to call a tow, see how we were, if we needed anything. He just closed the shop, seeing a family working on a car in his parking lot and left without saying anything. Granted, it's not an unsafe neighborhood or anything, and we were handling the situation as best we could, but common courtesy would at least make someone check up before you left, especially a family with a young kid far from home. The other reviews that state great customer care must not have dealt with this man. He was more concerned with his phone than helping customers. We expected better of a locally owned business. No care what our situation was, no offer of help, nothing. I hope no one else ends up in a situation like that. We had some difficulty making it home, but luckily, we made it back safely.

No one wants to need a body shop. Don, in this business for over 35 years knows this. I called…read moreand took my car in after a parking lot mishap with my bumper. Don answered the phone in a friendly manner and was both friendly and sympathetic on the phone and in person. He looked at the car, told me what was involved, and gave me a fair price. He ordered the Benz replacement bumper on the spot and had his paint guy verify the proper pint. Two days later, when the bumper arrived at his shop, it was painted and they called me to make n appointment. We dropped the car off and picked it up at the end of the day. Start to finish was less than a week, with friendly service. They even touched up a few scratches elsewhere on the car, without additional charge. Bottom line: fair pricing, friendly, prompt, experienced, and good work. I hope not need to return, but if I need body work done, I'd bring it here.

My motorcycle was towed to Dons by the Brewster police after an accident. I was not informed of any…read moretowing charges nor any storage charges even though I went by the shop and called many times. They charged me $789 for the days the motorcycle was with them. $132 gate fee $75 admin fee $30 for non cash payment and $552 for towing even though I have AAA and was not given the choice to use it. A complete scam. No information given AT ALL. I would NEVER go here again.