I simply came in to purchase brake fluid. I walked in and instantly tried to find what I was…read morelooking for. Before I knew it, this kind man came around the corner asking if I needed help. I asked him where I could find what I needed and he pointed me towards the register/computer so he could search for it. As soon as he found it and started to ring me up he asked if I was going to put the brake fluid in myself or... and I explained that I was either going to go home & await my husband to get in town to do it or I would possibly feel independent and find a YouTube video to figure it out myself. He found amusement in this and then said "let's see if you can do it yourself". I laughed and explained I wasn't ready as I still wasn't sure to do and he said "no, you're going to do it and I'm going to help you so that you'll know in the future too". So off we headed outside and he walked me step by step as I filled my car with brake fluid all on my own. TALK ABOUT GREAT CUSTOMER SERVICE. Not only did he coach me through it, he awarded me with a high five and said if I ever needed help with anything else to come back and he'd help in any way he could. And yes, I'll be back if I ever need!

pros: nice looking dealership with range of options…read more cons: parts and service doesn't seem knowledgeable and seemed dazed when asking about issues with my new 2025 corolla. bad communication on phone, expected more for what I paid for a part and it was just over their explanation of the part on the phone. found the information on my own without the "pros". I went with Bob howard as they had a better Corolla for a better price, just not my colour. Fowler wouldn't price match or work close to the offer from Howard. so I went with the off color with more features.

Sorry as customer service.... I've been in and out of the…read morestore for years now. And it seems like it's always the same. Extremely extremely slow slow, to even recognize a new customer has walked in the door. They visit with each other, when when I get good and ready, they might look at you. And if you're lucky they might ask "do you need help?" these occasions are rare.... I highly recommend go find your auto parts or other automotive needs, somewhere else.... By the way, one star rating is too high, but the software would only take it if I gave it a one star.

My brother and I stopped by to ask for a diagnostic for a check engine light. As my brother was…read moreoutside I purchased a small tool and Mr. Hoyt assisted me. He was very polite and very knowledgeable about tools and auto parts. This store is well stocked, organized, clean, and neat in appearance. I didn't catch the name of the gentleman who assisted my brother. Regardless both men did a marvelous job.

Efficient, expert car battery replacement. Friendly tips about battery maintenance. I appreciated…read morethe explanation of the tests that were performed on the battery.

Quoted $245 for a replacement car battery Wally world quoted $169 both batteries had the same…read morelength of warranty coverage

We love our vehicle we got from here and we recently brought it in for an oil change it did take…read moreabout an hour like they said it would. They actually send you a video link to your email of the whole inspection under your hood which is pretty cool! They have a nice drink machine and we sat inside and chilled till it was done! Thanks so much!

Well, well, well! I came by for an oil change, no appointment. My previous Nissan service station…read moreis no-appointment oil changes. Pro Tip: make an appointment and come here. However, I didn't have one and started to walk off to schedule one, and they just caught up to me and said, "no, no, no...we have an appointment available. Let's get you going. Then while you wait, go inside and get a snack and some coffee." I am very impressed. Very clean waiting area, 2 big TVs end comfy chairs. A complimentary soda fountain, coffee (pod style), and water and some snacks. Then, they also have soda bottles available for purchase and a snack machine. So, customer service: 10, amenities: 10

Got a trailer hitch installed here. They are first come first serve for installation so I called in…read moreadvance to make sure they had the hitch I needed, then arrived shortly after they opened for installation. The whole process took about 30 minutes. They were fast and professional!

I read some reviews on this business and not all were complimentary. My dealings with J & I Hitch…read moreand the owner were exemplary. My vehicle had several options, so I was asked to bring it by to ensure the proper equipment was ordered. Got there early and was done in 10 minutes. The proper hitch was ordered and arrived the following day. The next business day I dropped the vehicle off and it was done that afternoon. Sometimes I think people create their own drama and their attitudes lead to problems. I had no issues with J&I and would absolutely recommend them to others.

I don't do a lot of work on my own vehicles LOL so I don't usually frequent this type of…read moreestablishment. However I just needed a bulb for my blinker and I figured I might be able to swing that by myself and save a few bucks! Employees were very friendly, extremely helpful. I will definitely recommend them!

I honestly can't think of someone negative to say about the dealership honestly. Bailey was great…read morehighly recommend him! They gave me a fair price for my trad which was I was happy with. I had a goal budget wise and somehow the numbers worked out and I was under my budget. I got what I wanted and was excited for my new vehicle!

Took my jeep in last week. Told them specifically what codes are showing, which all of the owner…read moreforums say is the clock spring. Jeep knows that they have an issue with the clock spring on this vehicle, which is why they extended the warranty on it to 15 years. They call me today and tell me that it is a fuse panel issue and that they can take care of it for $1800. Needless to say, I declined their offer. I go to pick it up and the write up confirms the codes I gave them and says that they recommend "replacing the TIPM then re-evaluate." They never even looked at the clock spring. On top of this, they charged me $165 to plug my vehicle into their computer and confirm the codes I already gave them. My vehicle ran for less than 5 minutes (I reset the mileage and engine time when I dropped it off) and then they "lost" it. Had to have one of the service guys drive around a different lot to find out where they had left it because they never brought it over after testing. And people wonder why no one trusts a dealership.

Long story, short: A friend gave me a set of steps for my truck, because when he got them they had…read moreno hardware and he's too lazy to mess with it. I went to 4 Wheel Parts in Moore to see if there was even a slight chance that they could get me what I needed. It took the first dude about 15 seconds to find and order exactly what I needed from their distributor. He called me a couple of days later to let me know that I was good to go. I get the the brackets home and there is no hardware anywhere (not 4WP fault, it shipped straight from the manufacturer) so I called them up and let them know. Dude on the phone was like "We got you, bro" and just ordered another set, just like that. He called me 20 hours later to let me know they'd arrived. I go in this morning to grab the new box and the guy (different) says "Hey, let's save you a minute and make sure that you're getting what you need." He busts open the new box and, lo and behold, no hardware! (Again, this is from the manufacturer!) I was obviously disappointed, because I'd just paid $180 for these brackets, and I wasn't going to cry over $15 in hardware especially because it wasn't these folks' fault, but old boy wasn't having it. He read through the parts manifest in the box, went out to their shop and literally brought back, piece for piece, all of the hardware that was missing from the shipments and put it in my box. 4WP isn't the low cost leader by any stretch, but this kind of service is absolutely the reason that I'll use them just about any chance I get. They're just stupid smart when it comes to this stuff, they're friendly, and I promise you this dude didn't get paid extra to make sure I left feeling good about our transaction, but he sure as heII went out of his way, working on a Saturday, to make sure that I was able to complete my tasks without anymore setbacks. You can bet I'll be back.

Took my truck in here for some work on the front end. They kept me well informed and never…read morepressured me into anything. The job was done in a timely manner and they stand behind their work. All the guys at the front desk where great to work with.