This was after my post, I called in and talked to the manager, he said he would talk to the owner about my case, and call me back. He said they would probably have me come in and fix what was wrong if not give me a refund. I agreed . And again waited over 2 weeks for them to call me, so I called them. Once I did the guy who I spoke to basically told me the owner said they cant do anything for me and I'm screwed. So they took my money, did a very poor job not once but twice, the proceed to tell me I'm on my own and I'm screwed. What kind of business does that? very poor management and I have every right to call this business thiefs. If you want custom work done to your car go somewhere else. Theyll steal your money here for poor quality work. Then say you're on your own. Just sharing my experience here.
I first went there when rob was around he did a fantastic job on my lighting, so I came back and he wasnt there anymore. Instead someone named Noah took his place. They didnt let me dont before so I went ahead and set up an appointment , I came in to get some under glow LED strips installed and wired to the battery as well as a dash cam.
Came in got it installed but the dash cam did not charge or work. it wasnt installed properly. The lights were fine but they started peeling off, I had to wait about a week before I could be seen again, then I came in with parts the guy had me get to install the rear cam because he cut the wires out , so I come in to install the rear cam and to fix the other things . Well, when I leave the dash cam is charging and everything seems to be working fine till I get home later that night and notice the rear dash cam does not work, again something was installed incorrectly. So many inconsistencies, so I try to get ahold of Noah for about a week and get ghosted, then I call their place of business and Noah answers, he tells me he'll let his manager know to call me, Nothing. then I call again a couple days later and try to get ahold of a manager or someone in charge yet again, Noah answers again and tells me he'll let him know again. It's been one thing after another and since the installation wasnt right not once but twice. I felt like I was entitled for a refund on the rear dash cam . It's been about another week now and no one has called me back or gotten back to me . Its ridiculous. Now I'm upset and I'll seem like I'm in the wrong when I believe I'm not . Having to go back and forth back and forth because things werent correctly installed and I'm having to wait on them to get back to me ? Its ridiculous. read more