Horrible experience with Les at this O'Reilly location…read more Completely unprofessional, dismissive, and frustrating. Clear communication and basic customer service would have saved everyone time. I won't be coming back.

Jakob and Amanda helped us so much!! Thank you !! They went out of their way to help us with a…read morereally difficult situation. They helped us .ore than auto zone and came out to the car and everything. Thank you!

Horrible. Me and my partner went in about screwing in his lisence plate for his car. At first the…read moreworker seemed very nice that was until he said to follow him rushing me and my partner out and when we do get out there... He is just complimenting ankther persons car (Ford Mustang). Checking it out, hyping them up. And when the person pulled away the guy who was going to help us talked smack about the persons car with their coworker. So then we attempt to get the bolts in the lisence plate then they realized they had no equipment (they just wanted to go out to the other persons car to begin with which was obvious because he was going to walk out with his coworker to the mustang but he saw me and my partner needed assistance) they had my partners plate and as soon the rest of us were walking in the coworker leaves the plate on the ground and he was just sitting on his phone leaving the plate on the ground and i had to go get the plate off the ground to make sure nobody steals it. I hand it back to the worker when they came out "someone could have stolen this" and we get it on. Glad we got the plate on its just ridiculous the worker did not prioritize my partners car first and talked crap about another persons Mustang. I went on 06/17/2025 around 8pm i believe. Horrible workers.

This shop is amazing! Service Tech Chris at that store went above and beyond for me helping me…read morereplace the fuse in my car so I could use my phone charger again! My phone charger hadn't been working because the cigarette lighter fuse had gone bad. Chris referenced my owner's manual and he found the fuse I needed which I paid for and then he installed for me! I am so happy I now have a working phone charger which is so essential since I have an older car that doesn't have a GPS already built in. Chris is so friendly and helpful and really helped me out. I can't say enough good things about him and this store!

Great staff, always helpful and found me a great deal on a part for my truck! They are professional…read moreand friendly and their new facility is coming along nicely at the Monroe mall. I had line-x done, vehicle undercoating for mine and my wife's vehicles and a bed extender. I would highly recommend checking them out!

went the extra mile. knocked out dents in bed and removed all bolts before coating. it looks great…read moreand is a great product. highly recommended.

A long time full service truck dealer, supporting the Western Star line of trucks…read more I need Western Star truck parts from time to time, and they are always knowledgeable and helpful in providing the parts I need.

Shoutout to Thomas at this Auto Value location! He got my battery quoted, tested, and installed! I…read morewas out the door in just 30 minutes. No drama, no confusion -- just friendly, straightforward professionalism. Really appreciate how smooth and easy he made the whole process. Highly recommend!

customer service here is amazing. I'd rather come to this store than the telegraph store. they…read moreactually get out and help customers and they don't complain about doing their job. love this store and I will always walk in with respect because I get respect in return. They always have a smile on their faces and make sure when you walk in the door it's feels like home.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Al and crew were excellent to work with. made a call, he confirmed parts and had ready for me when…read moreI arrived. First class service and fair pricing. They have a repeat customer with us.

Aside from Parts Galore, this is the only remaining junkyard in Monroe County. I've been going…read morehere occasionally for the past 13 years to get parts for any car I might've had. They have a ton of common cars in their lot. I drive a Focus, and they have probably over a dozen in their lot. So, this is the first place I go to when I need a new part. Most of the time, they will pull the part for you and have it waiting at the counter. Sometimes, you can just go back in the lot and get the parts yourself. All of their parts are very cheap and functional. I bought two tires/rims for $70, and they've lasted almost a year now. I also bought a $50 alternator and a myriad of other replacement items. Anything you buy comes with a 30-day money back guarantee, which is awesome if you're buying a used electronic part. Their website is pretty good too, and they also sell through eBay and ship the parts. UPDATE: My car died, and they offered me $200 for it. I called them, and they came the next day to pick it up and cut me a check.

I came into the store tonight for a turn signal light replacement. I was immediately asked if I…read moreneeded assistance. The two gentlemen working looked up my car and found the bulbs I needed. They were super helpful and I appreciated it so much.

Special ordered a radiator. Ok, great. Came to pick it up,…read moreTWO GROWN MEN in the store with ZERO CUSTOMERS. Did they even offer to help load it? Nope. Did they stand and watch me struggle? SURE DID. Ridiculous sense of customer service.