Cars are not as easy to work on they used to be, but when I need parts for what little car…read moremaintenance I do these days, this is the place I generally shop. I can get wiper blades, car batteries, head lights, engine belts, etc. Everything I need, although most of the real stuff is behind the counter. Quite a few specialty tools available for rent (I would never have gotten that belt tight enough without their tensioner). The staff is knowledgeable and friendly. Store is well lit and clean. I even acquired Christmas presents here the year when everyone's stocking received a car emergency window hammer with seat belt cutter (one of those gizmos that if after an accident, you can't open a car door or escape from your seat belt, the tool will save the day and probably your life).

Awesome manager mike is his name Some of the employees are seriously lacking knowledge and are…read morelazy and unmotivated to constantly work and would rather be on their phones or just lean instead of clean. 5 stars is for the manager

Certi-Fit is the place to shop if you want exterior OEM parts for your car. They have pretty much…read moreany part your car could need (400 page catalog). They have bumpers, taillights, headlights, grilles, and mirrors. Most of the body shops order from Certi-Fit because they are one of the biggest companies nationally for exterior OEM parts. I recommend them to anyone looking for a new replacement part for their vehicle. The New Orleans location is located in the James Business Park on Airline Hwy.

They stay busy , busy . phone calls customer orders ect . cut them some slack the job is Demanding…read moreto say the least . Now, of course they must start putting more effort into treating customers with respect an i also mean tending to customers product issues , if you have dealt with them and had a bad experience you should get with the supervisor instead of going round and round with the front counter people. Remember there are other after market companies with the same or BETTER prices ..

Super helpful staff that took on a completely weird task to help me out. Holly behind the counter…read moremixed up a custom touch up to spread on my beloved bike that I recently damaged. Her eye for matching color is 10/10 and the rest of the staff is friendly and funny. Very pleasant doing business with them, and I recommend them. Prices are beyond reasonable.

From the owner: Automotive Paint and Body Shop Supply. We are a retailer…read morecarrying supplies for auto body repair, such as bondos, primers, paints, and much more. We supply our local hobbyist and body shops.

Eastwood at the Avondale location helped me. He was very helpful!…read moreThere was an error with my account and he got me going.

TERRIBLE customer service; a broken window & a staff that refuses to talk to anyone in person!…read more AVOID at all costs!!!!

Great place to find just what you need for your car. Employees are helpful and even walked outside…read moreto install item on my car. Prices were competitive too!

O'Reilly has the best staff compared to their competitors. The staff at most O'Reilly's are…read morefriendly and very helpful. Also, they have a better selection of auto parts then Auto Z, Advance Auto P, or Pep B. Prices are comparable to all of the other auto stores. O'Reilly has great customer service! I would gladly take my business here if I am in need of something auto-related.

Hi I went to Napa in shrewsbury and the store had all the parts I needed !! Mr. Christopher helped…read moreme me at the parts counter and was super kind and store was clean ...also I was asked by 3 other associates if I needed assistance well done Napa !!! Yea

I have bought from NAPA Jefferson and Metairie for years, not big stuff, wiper blades and other…read moreancillary items. I won't again. Today 4-20 approximately 135pm, on Causeway Blvd, Metairie, LA. a small NAPA-labeled pickup was running a road race (or a facsimile thereof) southbound - high speed, swerving in and out, cut me off such that I had to brake hard, very annoying not to mention dangerous. A few minutes later at a light I dialed the Shrewsbury Store, asked for the manager, and was put on hold (after 9 rings) with one word "hold" for 27 minutes, no intermediate apology. I finally hung up and called back, another 6 rings, and got the same treatment - I hung up. I could not find an alternate number, nor could I find a contact email address, so here I am. I'll never enter another NAPA store. Marc Dahlman, Jefferson, LA.

Went for battery close to closing , Fred was extremely helpful and installed my battery even though…read morethe other employees said it was too late . The other employees were rude and unprofessional. Fred deserves 5 stars but not the staff .

So... what the point of buying an item with a warranty if it's going to be canceled after the first…read moretime it failed? That should Renew the warranty not cancel it? Why are the parts defective? And why is your staff so disrespectful? Fix it, politely

If I could give no stars I would. The people here are completely rude! Dropped my truck off to get…read morean alignment at 7:30am. Get a call at 3pm DEMANDING I come pick my truck up because they can't do the alignment. I ask the lady why can't they do the alignment, she proceeds to tell me that my truck will not go over 15mph and that I need new brakes... brakes???? For an alignment??? I proceed to tell her the check engine light might be on (reduce engine power) and that their is a code reader on the left side of the steering wheel that can be used to clear the code. She then told me in a very spiteful way that they were not touching the truck and all and that I need to come pick it up. Would not give these rude people any service. Brought my truck to Delta Tire, my alignment is perfect and they were super helpful. They also told me that their was absolutely nothing wrong with my brakes!

Let me just state the facts and you can make your own call…read more My motorhome sagged in the front so I take it to Pennys because Im told they are one of the few that can get suspension parts for anything. On my first visit I ask if they can sell me stronger new front springs. The surly lady behind the counter just keeps telling me I should leave it so they can determine the problem. I call back to talk to Justin who said bring it in and we will look at what you need. When I get there Justin looks at my truck a minute and orders me springs. I pick them up at twice the price ($175) I found on EBAY (Moog part #CC880, $80 including shipping) new from the manufacture . I notice the springs are fully compressed upon installation so I drive it to Pennys to check that its not a danger. Justin sees 4 of my 8 coils touching and says " You wanted a better ride, you can put spacers in if you don't like the height". So I get some from him $45,, then I need clips to hold these spacers $25. They cant install them for a week so I go to my mechanic and ask him to install these parts. He said " No way man,,, these springs are inverting at the bottom and spacers aren't gonna fix it,,you got the wrong springs in there. I aint putting these on the road" On my way back, I even had people stop me to tell me my wheel looked like it was broken because it goes in the wheel well when I hit a bump. I return to Pennys to explain my concearn and Justin looks up a heavier spring to support the weight of my EMPTY vehicle. (Moog part #CC880S $5 more) I ask "are they the same price,I would like to exchange them) He said "almost, they are a little more" I said "I don't need these wrong or extra parts, cant we just exchange them?" He said ok, takes my box of parts and gives me my new springs. I left the store pissed! Here Im out $250, and labor to install the wrong parts. I didn't mind paying an extra $100 for the right part the first time but I was not happy about him trying to RIG it instead of admitting he ordered the wrong parts. I wanted to avoid a week waiting for EBAY, but it took a week, wasted money , aggravation , and insulting my intelligence to get the right parts from Pennys. Bottom line,,,,,I felt he was pissing on me and telling me its raining. I will avoid doing business there in the future, apparently you cant buy trust.