This is the first wrecking yard that I've contacted where you're treated like you matter. I'm not…read morekidding, It was refreshing to deal with these folks. Helpful, and when I needed to call the Eugene branch, it was the same way....5 stars

DO NOT waste you time or money going to B&R. Two weeks ago I went there for a hood and a fender in…read morea very common color for my bmw. Nancy at the front desk showed me a picture of the car and I agreed it was the correct color and paid for the parts. She left out that they were coming from Corvallis Oregon. Fast forward a week later and I get a text saying the parts are ready. I drive out there first thing in the morning and the hood is still not there AND the fender is the complete wrong color. Nancy tells me she CANNOT guarantee the color and there would be a 20% restock fee. Luckily a guy with common sense behind the counter heard our conversation and told me there would be no restock and they would order the correct color fender and have it there with my hood in a few days. Last night I get a phone call saying my parts are ready for pickup. So this morning I get in my truck and drive 40 minutes to graham only to be told that the hood is in fact STILL not there. I demand a refund. Nancy tells me she is going to charge a 20% restock fee I tell her no the hell she isn't and that diesel is $7.00 a gallon and they have wasted enough of my time. She then asked if I used a credit card and when I answered yes she immediately told me to have a nice day. No receipt no nothing. It's insane to me they have such good reviews on google. A complete joke of a wrecking yard. I'm not sure how they are even a business with that kind of customer service.

They like to hang up on you if they feel some kind of hesitation on your end. They tell you a part…read morehas damage and get annoyed when you ask them how bad the damage is

Recently had a wreck and unfortunately didn't have collision coverage making a bad situation, worse…read morecase scenario. I called every wrecking yard in and out of town and they all low balled me for a vehicle that could have brought them in a good chunk of Change. Some were honest saying my vehicle was nicer than they were used to etc but Grundies came through!! They gave me a great offer from the get go, and gave me time to call around to others before locking in with them, they were super Communicative, extremely responsive to emails and calling back. Great customer service from everyone that I spoke to, especially John. They made this bad situation a little bit easier on us and I am so thankful !

One of the best things I did years ago was switch from AutoZone to O'reillys. I am never let down…read moreso far By their professionalism, courtesy and all important friendliness. Especially the shorter lady with long hair and ponytail. Wears glasses. Thank you for always giving me the right parts and for sharing knowledge and being great in all areas. You have my business for life. And I got lots of cars

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I highly recommend these guys if you have a Toyota that needs repair. They definitely know their…read morestuff regarding all things Toyota and fixed my blown engine in a timely and fair manner. They even tuned it up 6 months afterwards because something minor wasn't quite right at no charge. They seem honest and are very approachable.

Loved my experience here. The nice folks behind the counter were eager to help me and very…read moreknowledgeable. If you have an older Toyota pick up, this place is essential.

Service was great…read more They are always super helpful. There's a bunch of auto shops on this road but O'Reilly's is always consistent and is stocked with what we need.

Great help and customer service from Isaiah yesterday! Went above and beyond just selling us…read morereplacement wiperblades- very knowledgeable and professional. Thanks so much- we will definitely return to your location whenwe need auto parts!

Mark C, I have been doing business with this company for 13 plus years…read more You do not know how to give a review. The review is for that visit! Everything went right as you stated. So 5 stars or do not give a review. Probably should have bought a dipstick to be just like you! Cory is a genius and has been there for decades, Talent at a parts store does not get any better.

I'd never been here before although I drive by it all the time. I needed some grease for my grease…read moregun as I ran out while repacking my trailer bearings. I called to ask if they carried the same brand that I was using and the lady quickly said "yes". Based on how quickly she replied I was expecting to get there and not find it but I went anyway. Got there and yes they did carry the exact same that I was looking for. I give 3 stars not because of anything bad. I only needed grease this time so I will go back the next time I need something and after a couple more visits will adjusted the stars as needed. But good first experience.

Wrote me a check for my car. It bounced. Bank charged me $12. I ended up paying instead of…read moregetting a few bucks. Not professional and Illegal. Should have turned them in for vehicle theft. Don't use them.

I rarely use my debit card and this time I used it to pay for parts. It was my ONLY purchase that…read moreday and for the next three days someone stole 1500 from my bank account. They somehow got a copy of my card and my pin which I had only used here. Buyers beware.

First-ever wrecking yard where I felt I was treated kindly and not rushed. I needed a specific…read morepart, a PCU for a Dakota; it has to be an exact match to my vehicle, or it won't work. It's literally like a needle-in-a-haystack find... You can have a match on the year, make, and model, but it's an auto, and yours is a manual, wont work. I had already called over 30 some yards, nothing. But to my surprise, and I mean surprise, he said yes, they had what I needed... I went over it again just to make sure ok 93 Dakota 3.9 5spd, and he said yes. They had it at their Eugene store, but could have it shipped to me the next day, so I bought it, and the next day I called the Eugene store, and they did ship it out. Amazingly, I was treated with the same respect at the Eugene store. 5 stars

DC has been helping me out with all my parts needs for some time now. Providing excellent customer…read moreservice and competitive rates, I have no need to travel anywhere else! Highly recommended

I love this guys. I would say they're the BEST auto wrecking In Washington with prices, good…read morecustomer service and most of all just top tier with all the parts they sell u. If your looking for your parts this guys got it.

Someone broke my car window and attempted to steal my car. When that didn't work they grabbed a few…read morethings including my ashtray with a few dollars in change. I called around to replace ashtray and found one auto wrecking yard that said an ashtray would be $50 (their minimum charge). Then I called Rollins. Their incredibly kind, friendly, helpful staff located an ashtray, confirmed color and held it for me. When I mentioned that it was due to theft the staff didn't charge me. In a world where people are often selfish and unkind this business is a gem. I can't recommend them highly enough.