I'm giving Autozone 2 stars because they had the part I needed, and were friendly, walking my part back to my car as I am 7 months pregnant and it was heavy. Here's why I can't give them 5: I brought in my car battery, lugged it up to the counter, waited waited waited patiently while they carried on a personal conversation with the customer in front of me. When it's finally my turn they take the battery and say they need it for 1 hour to charge and test. I call them an hour later, they say it's dead. I get another ride up there to purchase another battery, left the old battery to recycle, bring it home, and realize I've left the cell connector that belongs to my car attached to the battery. I call them to ask, they grunt "yep" so I get another ride down there, pick up the piece, and go home to repair my car. So here's my problem. I've never done this before. They see car batteries all. The. Time. Why couldn't one of them said "Ma'am, you might need this piece." It would have saved me SO much frustration. Next time I'll try the auto shop across the street. read more