Shout out to Sevier's excellent customer service!! Needed an oil pan gasket for my Camaro, living…read morein Bakersfield, it was worth driving 70+ miles round trip to pick up what I needed. Highly recommend these guys for all your parts!

Needed 2 small rectangular nuts for my battery on my dirt bike…read more The young, long haired gentleman thought he had some non sticking ones, looked and when he couldn't find them, had another solution that worked great. Very smart, very customer oriented. Thank you!

I showed up at 6pm, an hour before they close at 7pm because my car notified me of a flat tire. I…read morestood outside while 2 men worked in the garage and no one acknowledged me. After 5 minutes, I walked inside and spoke with Angela, explained I had a flat that needed to be changed out. She said, "oh I'm sorry, we are no longer accepting cars" I asked what she meant, as there was an hour left before closing and there I was the only vehicle waiting. She explained that her manager had asked them not to accept cars after 6pm. I asked to speak to the manager, she replied with "they're not here". I asked where in their policy it said they are no longer to accept cars after 6pm, she said it doesn't, but it's what the manager wants. The manager who was no where to be found. She sent me to talk to the men outside to put air in my tire, which is all they could do. I said I tried and they ignored me. So she went to speak to them and after another 10 mins. He finally came to put air. Now 630pm I asked again if they could change out my tire, he said no because they weren't allowed to accept cars after 6pm even though they close at 7pm. I explained again the urgency, and they did not care. No offer to put on my spare, or any kind of assistance. He said to return in the morning if it flattens again, I said I'm here now because it's flat, what is the difference in the morning, asides from making me wait. I asked for the manager, said would return on Wednesday . I asked for the district/regional manager, and they refused. Saying I could find the information online. I use to go here because it was convenient as I shopped I could get my oil changed, or tires rotated but now...I am disgusted at their level of professionalism and customer service. Not aligned with the mission statement of the company, and by the sounds of it, is lead and empowered by the manager of the auto center. I urge you to go to local shops in the city that will not hesitate, regardless of the time to help a person in need out, which is what I had to do. I showed up 10 mins before closing at pacific tires, and they changed it no questions asked, took less then 15 mins.

Thank you, Miguel, you are helpful, professional and kind. Can't imagine what would happen to my…read moreengine oil if without your help. Ken Y.

The staff took good care of me. The Manager got me right in as a walk in. They not only charged me…read moreminimally for remove and install of a new ATV Tire, but also were able to repair the punctured one so I can use it as a spare. Clean shop and waiting room. Great staff. Reasonable price for service performed. Thx to Francisco too!

Jose, the new Manager is very attentive and customer-oriented…read more The mechanics - Alfredo, Renee and Carlos - are excellent in their attention to detail to about your car's general condition - not just the issue you may brought the car in for. The shop is clean and the waiting area is outstanding. The shop and car repairs are very viewable from the waiting area. Noticed most of the old reviews are attributable to the old management, I know from being there before Jose came in. Give them a try, I definitely recommend you visit them. U.S. Army Retired, SFC

Big place, a lot of options but I waited in line for about 15 minutes to buy a bag of chips and…read moresome m&m's. There was 4 other people who were ahead of me and had been waiting longer. There was only 1 person at the cash register and she was preoccupied with someone else. She was writing a ticket or something, I don't know. She was alone & there should have been a second person there to help her. It was an inconvenience.

Look out they are gouging the gas price it was about $1.00 higher than any other station in the…read morearea!