I was unsure where to go to get my Car Starter Problem as it just stopped working…read more A Friend said go to Sun and Sound in Auburn. I went in and told them my Problem. They diagnosed the Problem in a matter of Minutes. Then the got it up in running a short time later. I Asked how much do I owe You and they No Charge. They told Me when You need something else come back and see Us. I can highly recommend Sun and Sound just as I was sent in their direction.

I had to call in favors from three different people just to make this work: one to drop me off with…read moremy truck that morning, another to lend me a vehicle to use for the day since mine was just sitting there untouched, and a third to drive me back to the shop, arriving just before 4 PM, to retrieve it. That's not something I could easily ask of anyone again. The owner acknowledged he'd seen my truck sitting there all day, but told me he'd expected the key to be dropped in a box with an envelope, something he never once mentioned to me. The installation had not been done. When I brought up my two calls and the voicemail, he checked his phone and claimed he had no record of them. Given that he already knew it was my truck, since we'd spoken twice by phone beforehand, it's hard to understand why it never occurred to him to simply call me back and ask where the key was, especially after seeing the vehicle sitting there untouched all day. As a business owner myself, I would never treat a customer this way. This cost me an unnecessary round trip and a full day, for a job that still wasn't completed. I can't recommend this shop.

Great Team at the Auburn, Ma Location. AJ and Kaiya went above and beyond with explaining the…read morebattery keep alive process and procedure for registering the new battery with the date, battery amperage rating and CCA (cold cranking Amps) rating. Thank you!

I've been here a few times to this location. Usually the employees here are very helpful. Tonight…read morethis guy was more interested in talking to his friend on the other side of the counter. Wasn't exactly sure what I was buying so I asked him if he could look up what I purchased last time which he did and then just flipped the computer around at me & told what aisle. I really don't know anything about cars so I was asking for help. I'm sitting out here doing this review and two cars with like five kids just drove in and they're all handing around eating pizza with the worker and his friend. I won't come here at night anymore. I'll come during the day when the people that are actually nice and helpful will be here.

I have been coming here for many many years for all of my battery needs. They have a very friendly…read moreand knowledgeable staff that will get you going quickly. They have quality products but if you have an issue they are quick to resolve it.

Extremely disappointing. I bought a car battery from them a little over three years ago…read more Suddenly, the battery was going dead over night so I went back to them to have it checked. A young man hooked a small meter to my battery and assured me that both the battery and alternator were good so I spent a several hours looking for a bad circuit (after all, they're battery experts, right?). When I couldn't find anything, I took my car to the dealership where it took a mechanic less than 2 minutes to determine, and show me, that the battery was bad. So, thinking the young man just needed a little training, I sent a friendly FYI to them. Their answer from a Sydney: "We are sorry to hear about your troubles with your battery. Unfortunately, there are multiple testers and diagnostic, and not everyone uses the same information". So, Interstate batteries lost the sale of a car battery and a customer.

Do not take you bike here for service unless if you are okay with potentially dying…read more Pretty simple work I had done to the bike brakes (rotors calipers, fluids etc), valve adjustment, suspension, oil change, new chain / sprocket upon arrival i was quoted 7k for that price i should be getting a new set of tires these scamming crooks had my bike for over 2 months and when i had finally begged them to give it back to me it was clearly ridden (nit just test driven) as well as damaged gas tank was loose, missing bolts, license plate wires cut, no coder pin for chain etc. My bike was clearly dropped and Pat and Casey could not have given a tenth of a fuck regarding the condition of my bike also my bike now only runs at 200 degrees no matter how hot or cold it is clearly the technician was in a rush and did not finish the job with quality or care ALL OF THESE SAFETY HAZARDS COULD GET ME KILLED AND THEY ARE OKAY WITH SENDING A BIKE OFF LIKE THAT AFTER CHARGING ME 7K! I never sit here and write reviews but I had to warn people about this place, they also worked on a 400 i used tk have same thing; missing bolts and clearly ridden (over 15 miles) shoddy business people and outright stealing regarding prices, RUN! 0 stars if i could.

This is and has been my go to dealership since the 90's. It's definitely worth a visit! Massive…read moreselection of new and pre-owned bikes, ATVs, Side by Sides, power equipment, gear, parts, fluids (Including VP Race Fuel), and even kid stuff! Motorsports International is an authorized dealer of Honda, Yamaha, Suzuki, Kawasaki, Husqvarna, Polaris, Stacyc, Kayo, Stihl, and Scag.

I sent an inquiry about possible work for some cars i have. I was told that they only do…read morecommercial. I guess the website didn't get the memo. No-one is professional anymore i guess

I called at 10:40am and asked if they could repair a trailer tire as I was about 30 minutes away…read moreand they said they would see what they could do when I arrived...... I arrived at 11;15am and they had repair people working on other trucks and I was told it may be a while....... I had been approached by Tim who put a guy right on my trailer. Tim could not have been any nicer or more helpful. They tried to repair my tire but the hole was too big, so they replaced my tire with a very good quality used tire for a very reasonable price........ long story short I was leaving completely pleased and satisfied with the service that was provided to me. I was there for 45 minutes total...... they respected my time and got me back on the road quickly. Thank you to Tim and his entire staff for great service and a good price and quick service

I love Sam's. The staff are very friendly and helpful. The yard is just what you would expect…read more Wear boots but they keep the yard in good shape. A great selection of all brands. I have even seen a rare model or two here in the past. The pricing is very fair if not cheap. They also buy vehicles which is nice if you need to retire a car.

Scam stay way, called Sam's Pull-A-Part Used Auto Parts before driving there specifically to make…read moresure they had the vehicle I was looking for. They told me it was there and even directed me to where it was located. I spent about 30 minutes searching for it, went back and asked them again, and they insisted it was there. I searched again and eventually found out the vehicle had apparently already been scrapped. They told me their inventory system isn't kept up to date and that they've been doing business this way for 50 years. I also paid the $2 entrance fee, and even after explaining what happened, they refused to refund it. The $2 isn't the issue, it's the principle. If you call ahead and are told a specific vehicle is there, you should be able to rely on that information, I even explained having the vehicle here does not guarantee the part I needed and I realize that. Be aware that their online inventory may not reflect what is actually on the property... in a word, unethical wasn't helpful that they kept blaming the owner.

Had a great experience buying a tonneau cover today for my Silverado. They had what I was looking…read morefor in-stock, and the staff was extremely helpful on the phone and at the shop. Highly recommended!

Nancy at Rock N Road knows her stuff. She's always been a pleasure to work with and will make sure…read moreany issue is addressed. I love the new plows she carries a lot better than the Fisher plows. The Automatixx Plows are so much easier. These people love jeeps. My Jeep is gorgeous sitting on 33's with a 4" suspension lift. I highly recommend this place.

The worst experience my price went too 500 too 900 then 900 Katie never calls back 8 days later…read moremust be family grand kids working answering phone halal they made my truck price gouging what an experience of the people that made these vehicles yet you get absolutely disgusting disrespect. Shit place look around for a new auto shop to fix your car / truck worst vehicle i have ever purchased 16 grand in the drain ass wipesthey are

If I could give Diamond Chevrolet in Auburn zero stars, I would…read more We went in to look at trucks, and our salesman, Tom, was polite and took good care of us personally. We ended up finding a 2020 Ram 1500 Rebel that we liked. Unfortunately, the overall dealership experience quickly became frustrating, disorganized, and extremely unprofessional. Things first started feeling questionable during negotiations. We were given an extremely low offer for our trade-in because, according to the dealership, it had "too many scratches." The truck we were looking at had some if not the same issues, and then some. No budge on price. It got to the point where it was a "let's get out of here" situation. After a significant amount of back-and-forth, we were eventually able to reach a more reasonable agreement. When we were preparing to drive the truck home, we discovered a dent in the passenger-side door, several areas of rust and stains in the interior. Instead of correcting it before delivery, we were told that we needed to wait 30 days and then use the six-month paintless dent repair coverage offered by the dealership, and to come back for a service detail. We were later told that we needed to return immediately to sign additional paperwork for the registration. We came in during the middle of a workday, only to arrive and find a line, and a bunch of out of control children throwing legos and screaming. We then had to wait approximately another 30 minutes just to complete the paperwork. While we were sitting in the office signing, another man entered and said, in front of us, "We need to get these people taken care of, or we are going to lose deals." It was one of the most awkward, uncomfortable, and unprofessional dealership experiences I have ever had. Customers should never be made to feel like they are simply a deal that needs to be rushed through before they walk away, after spending this much money on a vehicle. We then dropped the truck back off the following Monday for service, registration, temporary plates, detailing, an inspection sticker, and an overall review of the vehicle. Because this is our only vehicle, we made three separate trips back and forth trying to coordinate everything. The supposed holdup was a brake light bulb. By Tuesday, the dealership still did not have the bulb in stock. I was originally told the truck would be ready for pickup at 2:00 p.m., but it had not been detailed and still did not have an inspection sticker. We were then assured it would be ready by 3:30 p.m. What makes this even more concerning is that the truck was sold as Certified Pre-Owned and had supposedly already gone through the dealership's service department. How was a nonfunctioning brake light not identified before the truck was sold? Why was the truck not already detailed and properly prepared for delivery? We were told "we only take the best of the best pre-owned." Between the dent, brake light, unfinished detailing, missing inspection sticker, repeated trips, long waits, and constantly changing timelines, it appears the vehicle was sold before the dealership had finished preparing it, or given it any sort of attention any vehicle should undergo before a sale. Purchasing a vehicle should not involve this level of inconvenience, poor coordination, and lack of communication immediately after the sale. Tom was polite and helpful, but the dealership's overall process, professionalism, preparation, and follow-through were extremely disappointing. I still don't have our truck. There's a lot more details I could add, but I figured receiving a 1-star review was good enough to get the point across. Based on our experience, I would NOT recommend Diamond Chevrolet in Auburn. BRING YOUR BUSINESS SOMEWHERE ELSE, to a dealership who isn't sales hungry, and actually pays attention to customers needs after spending so much money for pure inconvenience. ** STAY AWAY **

This is a great store. The staff is knowledgeable and friendly with excellent customer service…read more The store is clean and we'll displayed. Quality premium brand name parts for your car like moog , walker , felpro , standard, Monro and more.... Highly recommend for all your automotive needs.

Super Friendly Staff! They're willing to go above and beyond to meet your needs! Thank you :)read more

Nissan is putting Hankook Dynapro HP2 tires on new Rouges. Please beware these tires are either…read morenot suited for the application or just defective. At 18,000 miles after doing all the tire rotations all 4 tires are worn and need to be replaced. Nissan WILL NOT stand behind the tires and refers people to Hankook. Hankook states they do not warrantee OEM tires. So the new owners of Nissan vehicles are responsible to replace the junk tires NISSAN placed on the cars. Think twice before buying any cars with these tires. Very disappointing when the dealer, car manufacturer and tire manufacturer sticks it to you.

I came in to get my headlights fixed for a recall and when I got the car back, it had a huge crack…read morein the windshield. They kept claiming it was not there fault and already there when I dropped off the car so they wouldn't have to take responsibility. That on top of their expensive prices and general unprofessionalism makes this by far the worst Nissan Dealership I've been to. Avoid this place at ALL costs.