My wife and I were traveling when we had an issue with our vehicle. We found Estle on Google and…read morecalled their service department to see if they could take a look at our truck. Dave answered our call and told is to come on in. Rod, our service technician, had the issue diagnosed in less than 15 minutes, took us out to the shop and explained the issue and resolution, and got us back on the road to Michigan! Rod and Dave were very pleasant to work with and, after getting us in and back on the road so quickly, they refused to charge us! Thank You Gents!! A pleasure to find that kind of customer service still exists! A+++

If you want to ripped off by your home town dealership, take your vehicle to Estle Chevrolet Buick…read morefor auto repairs. I took my 2007 Buick Lacrosse to Estle on Dec 17, 2015 for an exhaust leak,and told them at this time I thought I had a coolant leak they patched the exhaust leak and found no coolant leak charged $44.00, and out the door I went until 2 days later when exhaust patch leaked. On Feb 23, 2016 it went back to Estle for exhaust leak and no heat, they discovered at that time that the front cover gasket needed replaced, cost would be $1066.00. March 8, 2016 went back because I still had no heat, and they flushed the heater core. March 21,2016 back to Estle because huge oil leak after pulling car out of garage, at that time new front cover gasket and front crank seal. April 2,2016 driving car and oil pressure light comes and car dies 70 miles from home, subsequent tow bill $155.00 back to Estle and now lower end of motor blown. Service department, so I delt with Treasa Beres, service manager, and Dave Spitler, service advisor, said they will tear motor apart and charge $200-400 to see what problem is or they can just replace my motor for $3000-$5000 dollars. So I call GM Headquarters, they call me back 48 hours later and state they cant do anything about it and that "sometimes things just happen". I've owned this car since brand new and it has had religious oil changes and has always gone to Estle for any other maintenance. Staff got very rude to me when inquiring about the repairs and concerns I had.I have been a customer since this dealership was Stan Pepple, and I feel very disappointed to get this type of service, when being what I thought was a valued customer for years.

They are my go-to place for auto repair. They have always treated me with respect and honesty. They…read morehave always been able to diagnose my problem quickly and repair it at a fair price without trying to upsell me on other services. I always try to patronize local businesses, and Houser Automotive has definitely earned my trust and business.

We came in with a problem we couldn't begin to understand. They not only swiftly figured out the…read moreproblem, but fixed it, for $75. It takes integrity to not take advantage of the automotively ignorant. That's what they have here. Absolutely trustworthy, the most important thing you can hope for in a repair shop. We're customers for life.

Travis is an honest mechanic. My cars are 17 and 18 years old and Travis has kept them both on the…read moreroad in safe driving condition. I have recommended his business to several friends

Honest, trustworthy owner. Vehicle completed on time and the repair cost was less than I expected.read more

My wife and I were coming into Fort Wayne from Angola on our way home to Texas, and just as we…read morejumped on to Interstate 65 on the north side of Fort Wayne, we realized that our vehicle was shuddering pretty bad. Just then, the Check Engine light came on and it was blinking, which means BAD! We took nearest exit ramp and limped off the interstate onto Illinois Road parking ourselves in F&M Bank parking lot (Shout out to the nice lady that came over to ask if she could help us!!). On Google Maps, we saw that an AutoZone was just across the interstate (1235 Magnavox Way). We called them up for advice, and after telling them of our predicament, the nice man on the other end of the phone told us that for our year/make/model, shuddering at acceleration could really only be one thing, a cylinder misfire, probably as a result of a bad ignition coil and/or spark plugs. He told us we could limp on over to the AutoZone, and they'd run an OBDII Scan on it to be sure, but he was 99% positive it wasn't nearly as bad as we thought. Upon arrival, they scanned the car and found that it was indeed a cylinder misfire. Being from far away, we asked where would be the best shop to take it to and they steered us toward the Belle Tire shop just across the street (7370 Illinois Rd). As out-of-towners, we would never have even tried that location, because we thought it was only a tire shop. Ends up they have a full service mechanic shop there as well! The gentlemen there at AutoZone were super helpful and even called up Belle Tire shop to make sure they could help us and get us back on the road quick. The Belle Tire folks told us that they were ready for us, so we fired that shaky engine back up and jiggled our way across the street. Those folks got us done quick! They had our vehicle in a bay in 20 minutes, then had it diagnosed, repaired, and back on the road within 2 hours. We broke down and parked at the bank at almost exactly 7 am. We drove out of the Belle Tire shop at almost exactly 10 am. From breakdown to road worthy in 3 hours. The Good Lord was watching out for us, making sure that ignition coil got us into the right place at the right time. Fort Wayne, from the F&M Bank lady to the guys at AutoZone to the crew at Belle Tire, you got a great bunch of people there!! May God bless all of you for helping a couple of mangy old Texans get back on the road!!

Belle has a nice large facility that is clean, modern and comfortable. This facility is hard to…read moreget to as you have to navigate the back alleys. Once you emerge on the building you have to by pass all the open bays to get to the shore front. Once this day there were four desk people working. All were professional in fees and conduct. The were eager to help. I listened to many stories on why a car had problems and what solutions they offered. All were done with respect and non pressure. There were about 10 tech jams working today. Plenty help help to process scheduled appointments and walk ins. Today in choose to make an appointment on line. It was easy to do. They seemed prepared to start my work by time the appointment time arrived. My day was costly than I planned. I feel like they were being honest about my issues. The cost seemed a lot but probably fair. The work took over 3.5 hours. On the down side...I noticed the all important sign going into the shop that required people to wear safety glasses. 9 of 12 people didn't wear safety glasses including 4 management/desk types.

I have been taking my cars to Wheelock Auto about ten years now and I've had nothing but great…read moreservice from them. Their prices are fair and they don't try to sell me things I don't need. The last time I had my oil changed I dropped my car off the night before my appointment then got a text about an hour and a half later telling me it was done. I will never take my car anywhere else for repairs as long as they are in business!

Jim is good at what he does but I feel as if some of the employees who worked on my truck were not.read more

The mechanic was very efficient and does GREAT work. I highly recommend them to anyoneread more

Outstanding service! Darvin went above and beyond for me when he didn't have to. I'd recommend this…read moreshop again and again!

My truck lost all power while driving so I had to have it towed to a shop. AAA recommended Tire…read moreStar in Wolcottville so, being new to the area, I agreed. Soon after I received a call from a nice lady telling me they had received the truck and would begin their diagnostics test soon. She described the test and gave me a rough idea of the cost. Within an hour she called and said they had found the problem and fixed it. When I picked it up the cost was even less than what we had previously discussed. Everything was done faster and cheaper than I expected. Tire Star has earned a new, repeat customer with me!

The tires road so quiet and smooth when we went to Michigan Labor Day we almost fell asleep twice…read morebut I was more impressed with the garage and the people in it and impressed wit John very much for somebody that works for garage and was bragging it up and how they put the tires on I had my doubts,68 years old you've been around but he was right it's a really nice garage I was impressed, AND TIRE R GREAT

I had a spray in bedliner installed. It looks great and the staff was absolutely fantastic. I…read morehighly recommend them, and will definitely be back for all of my truck accessory needs!

Great communication and quality work, if I'm within a few hours I will come back to use them again.read more