I have stopped in a few times while visiting Raymond Kia in Antioch…read more The staff here are second to none. Always helpful and attentive. These guys know their stuff Thanks guys for always taking great care of me when I stop in for my little stuff You're appreciated Chicago Bob

They have all the parts you're going to need for wrenching on your ride. They even have a machine…read moreshop, so you can just give your rotors a little bit more life, which I've done more than once. They are very knowledgeable. This is the old-time parts store where you can get everything you need to get back On the road in no time flat. I think this is the best parts store in northern Illinois

I went AutoZone first for a fuse for my car cigarette lighter. They told me I needed to bring in…read morethe fuse. Well I know nothing about car fuses. A friend suggested O'Reilly. Cameron was the only employee in the store but he was able to help me. He located the fuse and matched it with what he had in stock and put the new one in for me. Perfect!!! The bill was only $5.14. Thank you Cameron.

I needed a new headlight for my Grand Cherokee. My husband thought I was given the wrong part but…read moreChad was spot on and even tried to help install it but his hands couldn't squeeze thru the port. Even tho he wasn't able to install the headlight, I was highly impressed with his willingness to help. It's great to have a great employee that gives his all. Thanks, Chad.

As someone who is in sales/customer service I feel compelled when I have great experience to let…read morepeople know. I was having some issues with my 2001 Park Ave and wasn't sure if I needed an alternator or a battery. I was told by a friend that Autozone had a free service for checking your charging system, so I drove over to see what I could find out what was wrong and that is where my great experience began! I was greeted by Ben with a smile and he was quick to tell me that he could help me and that it wouldn't take long. Ben grabbed the testing computer and in maybe 20 minutes while he showed me how it works he was able to determine it was the Battery and not the Alternator. When I explained that I had an extra battery from a vehicle that had been totaled Ben never changed his demeanor and said no problem I like helping people. It was very obvious that he did in fact care about the customer! After showing me some different options for batteries if my other one didn't work, with out being pushy, I ended up buying a side post tool to change mine out. Great people can make a great experience and Ben did just that!

I have not shopped here in awhile because of previous service was terrible. I stopped in today for…read morehelp with a simple item I needed 12 lug nuts . Tge manager is a jerk useless Tells me I don't have time to look at 196 types to figure it out. He should not be running a store . This place needs some help. I went down the was greeted they had found what I needed in 2 mins only had 10 ordered the ten more had them by 3 pm with a smile Do something with this store All others don't shop here

Hello, I'd like to express a hardy thank you to Mr. Fry and the staff at Carstar, thank you, great…read morejob! completed ahead of schedule, top notch throughout the entire process. A perfect repair and even did a good interior cleaning and straightened up my license plate holder both were over and above. I work in the Automotive Locksmith industry, and from this point forward, if anyone asks me (and I get asked a lot) where to take their vehicle for repair, I will say if you take it anywhere but Carstar, you will not be satisfied, Mr. Fry will take care of you. Great Job, thanks again Carstar.

The Shop Manager forces you to get repairs done at their shop by threatening to reduce original…read moreestimate amounts to the insurance company if he becomes aware that you are strictly there for an estimate because you must be there due to them being a contracted shop for the insurance company. It is an insurance Customers right to chose where they want to get the actual work done and a body shop that is contracted with an insurance company to strictly PROVIDE an ESTIMATE has NO RIGHT TO RETALIATE on an insurance Customer because of their desire to NOT GET REPAIRS DONE THERE. This is UNETHICAL PRACTICE and UNACCEPTABLE BEHAVIOR and has been reported to the State Insurance Department for further investigation on this matter. UNACCEPTABLE AND VERY IGNORANT CUSTOMER EXPERIENCE. They should lose their contract with major insurance companies as a result.

Steve & Ronnie are the best! Honest and good deals all the time. Check them out! The Dodge Power…read moreWagan is Bad Ass! I remember it back in the 70s sitting in their small garage. Good Job! Razor!

This isn't a review of there service but for there driver that almost hit me, he went into the…read moreoncoming lane of traffic to get around me when the lanes merged into one line. You would think that someone driving a company truck would drive it with respect since it reflects on the company. Very sad.

Had a great experience. Was ready to go on a trip out of state and my car went haywire. NRF made…read moreroom immediately for me, diagnosed the problem, ordered parts, got me in and fixed the problem! Was able to go once trip worry free! Thank you so much NRF!! Jeff brussaly

Owner has always been honest and performed high quality work for a fair price. I have taken my own…read morecar to him to be serviced several times and also recommended my father to bring his truck in for service. He also has nothing but good things to say.

I contacted Kunes Ford of Antioch about a 2022 Tesla Model S Plaid listed for $44,995. The…read moresalesperson Drew Romano confirmed interest and promised to call if anything changed. I drove over 3 hours with my family and young child. Upon arrival they said it 'sold within the last hour' -- no callback was ever made. In my experience, Drew Romano is a terrible rep to work with. Other buyers should look elsewhere to make their purchase do not shop here and avoid working with Drew at all costs.

Purchased a truck from here. This winter the battery almost completely died, the remote start…read morehasn't always been starting the truck recently and the alarm had randomly gone off a few times. The other day the battery had completely died. Pulled the battery and it's a Ford motor craft battery with a 36 month replacement warranty. There was a purple sticker dated 7/23 on one side and then some type of Kunes shipping sticker dated July 2023 on the other side. On 5-18-2026, my wife called the service department about the warranty to have the battery replaced as it was still within the warranty. Service told her they wouldn't replace the battery. I then drove up there to speak with service about it as it didn't make sense why the battery wouldn't be replaced when it was within the 36 month warranty. I was told they wouldn't replace the battery as I didn't physically purchase the battery even though I physically purchased the truck from the dealership with that battery in it. Also spoke to a sales manager who just pushed me back off onto service. The service department would rather lose revenue servicing my vehicles and the sales department would rather lose revenue from my future vehicle purchases and me no longer recommending Kunes over something that probably cost around $100-$150 or so at dealership cost. The request to replace the battery under warranty is not unreasonable and I don't understand how you as a Ford dealership will not stand behind a Ford product.

We visited the Antioch Walmart Auto Center twice for tires, and once more for a repair. Our initial…read moreappt went well with replacing 2 tires, and other minor issues such as rear bulb replacement. A clip was broken during the bulb replacement, but they owned up to it & offered to replace it. Unfortunately we had to go the dealer to order the part & return for the replacement, but at no cost. We were grateful & since then we've had no issues. We loved our tire and returned to have the other 2 tires replaced without incident. It was an enjoyable experience.

Terrible services. i had an oil change appointment for 4:30 and no one was in front of me when I…read moregot here and they didn't. Start the service until an hour after the time I scheduled...sat here for 2 hours for an oil change. Unacceptable service

Our 12 year old Simplicity snow thrower was getting harder and harder to start. I called Antioch…read moreSmall Engine Repair to pick up my machine and figure out what was wrong. I was pretty sure it needed a carb rebuild but it was not the problem. Greg picked it up and called me a few days later to tell me my head caster was blown. His estimate for repair was no more than for the carb problem and he repaired it in another week or so. Fast forward two months later, and it was time to start it and try it out for the first time due to very late snowfall. I primed it, set the choke and on the first pull it started and ran flawlessly. Thank you Antioch Small Engine repair for the awesome work! Peter Brunk

I am extremely disappointed with my experience with Antioch Small Engine Repair…read more I was directed to this shop to have my DuroMax generator serviced under warranty. Before making the trip, I called the shop and spoke with a representative. I was told that there would be a $90 charge, but I was never informed that I needed to bring a copy of my Home Depot purchase receipt. I drove approximately 45 minutes to the location, only to be told upon arrival that they would not accept my generator without additional paperwork. I provided my DuroMax warranty claim number and explained that I had already been working with DuroMax Support regarding the repair. Despite this, the shop questioned the legitimacy of the generator because they did not have paperwork from DuroMax authorizing the repair. My biggest issue is the lack of communication. If a purchase receipt or specific authorization was required before they would accept the generator, I should have been told that during my phone call. I would not have wasted my time and gas driving 45 minutes to the shop. I understand that a repair shop may have specific requirements for warranty work, but customers should be clearly informed of those requirements before making a long trip. Unfortunately, that was not my experience. Based on this experience, I would not recommend this shop for warranty repairs unless you first confirm exactly what documentation they require in writing.

I would not recommend Antioch Chrysler Dodge Jeep Ram based on my experience…read more I brought my 2023 Chrysler Pacifica in for a warranty repair due to engine problems. The dealership performed major work under the powertrain warranty, including cylinder head and gasket repairs. When I picked up the vehicle on September 12, it was not in proper working condition. The cooling system had no flow because it was clogged -- something clearly documented in their own service report. They stated the heater cores were clogged and quoted me $2,021 for repairs, claiming it was not covered. This makes no sense because the issue was a direct result of the engine failure, where coolant and oil contamination affected the system. Instead of fully repairing the vehicle under warranty, they returned it in a non-working condition and tried to charge me for the remaining damage. Additionally, the 12V battery stopped working after the repair, even though it had no issues before. I tried to resolve this directly with them and also through the Better Business Bureau, but the issue is still unresolved. Very frustrating experience. Be careful if you are relying on warranty repairs here

Bought our first car from Dean Driver in 2014. I was my Mom's caregiver and it was hard for me to…read moreget out to test drive cars at dealerships. Told him what I was looking for and he brought a car to the house for me to test out. It checked all my boxes and bottom line I bought the car that day. We bought another one about 1 1/2 ago and I will be calling Dean the beginning of next year to replace that 2014 car. He is great and goes above and beyond. The other staff we dealt with wonderful too.