I have stopped in a few times while visiting Raymond Kia in Antioch…read more The staff here are second to none. Always helpful and attentive. These guys know their stuff Thanks guys for always taking great care of me when I stop in for my little stuff You're appreciated Chicago Bob

They have all the parts you're going to need for wrenching on your ride. They even have a machine…read moreshop, so you can just give your rotors a little bit more life, which I've done more than once. They are very knowledgeable. This is the old-time parts store where you can get everything you need to get back On the road in no time flat. I think this is the best parts store in northern Illinois

I went AutoZone first for a fuse for my car cigarette lighter. They told me I needed to bring in…read morethe fuse. Well I know nothing about car fuses. A friend suggested O'Reilly. Cameron was the only employee in the store but he was able to help me. He located the fuse and matched it with what he had in stock and put the new one in for me. Perfect!!! The bill was only $5.14. Thank you Cameron.

I needed a new headlight for my Grand Cherokee. My husband thought I was given the wrong part but…read moreChad was spot on and even tried to help install it but his hands couldn't squeeze thru the port. Even tho he wasn't able to install the headlight, I was highly impressed with his willingness to help. It's great to have a great employee that gives his all. Thanks, Chad.

Took time with me as I explained needing a jump .... The day before…read more Ruled out my battery was bad ! So nice of them to check my battery and headlights. Thank you!

I bought some wipers at costco and had a hard time putting them on so I stopped in at Autozone in…read moreAntioch and the the guy was great he put them on for me at no charge. Amazing! Ed R.

As someone who is in sales/customer service I feel compelled when I have great experience to let…read morepeople know. I was having some issues with my 2001 Park Ave and wasn't sure if I needed an alternator or a battery. I was told by a friend that Autozone had a free service for checking your charging system, so I drove over to see what I could find out what was wrong and that is where my great experience began! I was greeted by Ben with a smile and he was quick to tell me that he could help me and that it wouldn't take long. Ben grabbed the testing computer and in maybe 20 minutes while he showed me how it works he was able to determine it was the Battery and not the Alternator. When I explained that I had an extra battery from a vehicle that had been totaled Ben never changed his demeanor and said no problem I like helping people. It was very obvious that he did in fact care about the customer! After showing me some different options for batteries if my other one didn't work, with out being pushy, I ended up buying a side post tool to change mine out. Great people can make a great experience and Ben did just that!

I have not shopped here in awhile because of previous service was terrible. I stopped in today for…read morehelp with a simple item I needed 12 lug nuts . Tge manager is a jerk useless Tells me I don't have time to look at 196 types to figure it out. He should not be running a store . This place needs some help. I went down the was greeted they had found what I needed in 2 mins only had 10 ordered the ten more had them by 3 pm with a smile Do something with this store All others don't shop here

Steve & Ronnie are the best! Honest and good deals all the time. Check them out! The Dodge Power…read moreWagan is Bad Ass! I remember it back in the 70s sitting in their small garage. Good Job! Razor!

This isn't a review of there service but for there driver that almost hit me, he went into the…read moreoncoming lane of traffic to get around me when the lanes merged into one line. You would think that someone driving a company truck would drive it with respect since it reflects on the company. Very sad.

Had a great experience. Was ready to go on a trip out of state and my car went haywire. NRF made…read moreroom immediately for me, diagnosed the problem, ordered parts, got me in and fixed the problem! Was able to go once trip worry free! Thank you so much NRF!! Jeff brussaly

Owner has always been honest and performed high quality work for a fair price. I have taken my own…read morecar to him to be serviced several times and also recommended my father to bring his truck in for service. He also has nothing but good things to say.

July 2023 Russell, Kat, Greg, Bailey and Scott checked off all the boxes for my first buying…read moreexperience of a new F-250 6.7 Super Duty. I decided to finally trade in a 2021 F-150 and go into a bigger truck for my families activities and needs. I have known Russell now for several years and he has alway stayed in touch with me. He is always in a good mood and when he sees me, has always made sure to say hi during my service visits for the two ford vehicle's I own. Well we started discussing the possibility of going on to a bigger truck during one of my service visits for the f-150. This conversation parallels another one that I was having the same day with Greg and Kat in service about why I was thinking about going into the super duty line. Between the three of them, they gave me the confidence and information I needed to make an educated choice to start pursuing a F-250. So over the next several weeks Russel contacted me about various options that would come in inventory to see if these met my needs. Well finally a 2020 white super duty came on the lot and I had a feeling this was the one. Again I was on another regular maintenance Sevice visit with my son and Russ got the vehicle pulled up for me to accommodate a test ride for my son and I. Well taking a 6 year old ona test drive ended up asking 1000 questions which made it a bit challenging to ask the questions I wanted. Because my sons questions hands down come first. Russ respected that and just enjoyed the ride. The great thing was I was able to contact Russ personally the following day and several weeks after that about this truck to answer my questions. So that brings me to July 20, 2023. I decided to come test drive the vehicle again as I have made my decision of what I wanted to buy. I was currently looking at three different 2020 trucks at 3 dealers. The thing is the customer service I have gotten Russell, Greg and Kat at Kunes in Antioch over the years really drove me to want to do business with this team. So following my test drive with this vehicle, I was able to have another conversation with Gregg, Kat Russ and Bailey in the service department about this vehicle. This was the first time meeting Bailey and it was a pleasure. He is very knowledgeable on the diesel truck engines. All of them were able to answer all my questions and also gave me great additional information about the truck and warranties available. So from here it was pretty much set in stone that I wanted to buy this truck. From here I sat down with Russ and discussed the offer. We finally agreed on the deal with help of his team that included extended warranties and Cerma coat products available. Which brings me to Scott. Russ brought Scott over to introduce him to me and go to the finance office to finish up the deal. Scott it's another top notch individual and is a perfect fit. He made the finance part of finishing the deal very easy and quick. He was well prepared and thorough. Kat, Greg, Bailey, Scott and Russ really made me feel great about doing business with them and the Kunes Auto Group!

I contacted Kunes Ford of Antioch about a 2022 Tesla Model S Plaid listed for $44,995. The…read moresalesperson Drew Romano confirmed interest and promised to call if anything changed. I drove over 3 hours with my family and young child. Upon arrival they said it 'sold within the last hour' -- no callback was ever made. In my experience, Drew Romano is a terrible rep to work with. Other buyers should look elsewhere to make their purchase do not shop here and avoid working with Drew at all costs.

We visited the Antioch Walmart Auto Center twice for tires, and once more for a repair. Our initial…read moreappt went well with replacing 2 tires, and other minor issues such as rear bulb replacement. A clip was broken during the bulb replacement, but they owned up to it & offered to replace it. Unfortunately we had to go the dealer to order the part & return for the replacement, but at no cost. We were grateful & since then we've had no issues. We loved our tire and returned to have the other 2 tires replaced without incident. It was an enjoyable experience.

Terrible services. i had an oil change appointment for 4:30 and no one was in front of me when I…read moregot here and they didn't. Start the service until an hour after the time I scheduled...sat here for 2 hours for an oil change. Unacceptable service

Our 12 year old Simplicity snow thrower was getting harder and harder to start. I called Antioch…read moreSmall Engine Repair to pick up my machine and figure out what was wrong. I was pretty sure it needed a carb rebuild but it was not the problem. Greg picked it up and called me a few days later to tell me my head caster was blown. His estimate for repair was no more than for the carb problem and he repaired it in another week or so. Fast forward two months later, and it was time to start it and try it out for the first time due to very late snowfall. I primed it, set the choke and on the first pull it started and ran flawlessly. Thank you Antioch Small Engine repair for the awesome work! Peter Brunk

I am extremely disappointed with my experience with Antioch Small Engine Repair…read more I was directed to this shop to have my DuroMax generator serviced under warranty. Before making the trip, I called the shop and spoke with a representative. I was told that there would be a $90 charge, but I was never informed that I needed to bring a copy of my Home Depot purchase receipt. I drove approximately 45 minutes to the location, only to be told upon arrival that they would not accept my generator without additional paperwork. I provided my DuroMax warranty claim number and explained that I had already been working with DuroMax Support regarding the repair. Despite this, the shop questioned the legitimacy of the generator because they did not have paperwork from DuroMax authorizing the repair. My biggest issue is the lack of communication. If a purchase receipt or specific authorization was required before they would accept the generator, I should have been told that during my phone call. I would not have wasted my time and gas driving 45 minutes to the shop. I understand that a repair shop may have specific requirements for warranty work, but customers should be clearly informed of those requirements before making a long trip. Unfortunately, that was not my experience. Based on this experience, I would not recommend this shop for warranty repairs unless you first confirm exactly what documentation they require in writing.

I would not recommend Antioch Chrysler Dodge Jeep Ram based on my experience…read more I brought my 2023 Chrysler Pacifica in for a warranty repair due to engine problems. The dealership performed major work under the powertrain warranty, including cylinder head and gasket repairs. When I picked up the vehicle on September 12, it was not in proper working condition. The cooling system had no flow because it was clogged -- something clearly documented in their own service report. They stated the heater cores were clogged and quoted me $2,021 for repairs, claiming it was not covered. This makes no sense because the issue was a direct result of the engine failure, where coolant and oil contamination affected the system. Instead of fully repairing the vehicle under warranty, they returned it in a non-working condition and tried to charge me for the remaining damage. Additionally, the 12V battery stopped working after the repair, even though it had no issues before. I tried to resolve this directly with them and also through the Better Business Bureau, but the issue is still unresolved. Very frustrating experience. Be careful if you are relying on warranty repairs here

Bought our first car from Dean Driver in 2014. I was my Mom's caregiver and it was hard for me to…read moreget out to test drive cars at dealerships. Told him what I was looking for and he brought a car to the house for me to test out. It checked all my boxes and bottom line I bought the car that day. We bought another one about 1 1/2 ago and I will be calling Dean the beginning of next year to replace that 2014 car. He is great and goes above and beyond. The other staff we dealt with wonderful too.