Went to this store because my drivers door panel came off and wouldn't stay on. A team member by…read morethe name of Tracy was a huge help with my issue. He was very nice and informative. He went above and beyond to make sure my door panel was back in place and won't come back off.

My 16 year old daughterWent there today for a battery for a ford escape. They got the battery and…read moreasked if they could install it for them. My daughter was told that they needed a specialist to install it with the special tools. My daughter left with the batt got home and removed and replaced the batteries with her wrench set. This is a crap way to run a business. Just say you are too stupid or lazy to do what you get paid for. Will NEVER recommend this place to even people I don't like. They got 1 star because I can't give 0

All the local auto part stores are going down hill, staffed by kids that have zero experience and…read morejust plain old don't want to work for a living. This store is unbelievably mismanaged, the store is a mess, garbage on counters, and the staff were Justin you sitting around drinking energy drinks while playing in their phones. I placed an internet order, figuring it would be a safe bet that the part would be available in the morning just as they said it would when I talked to them on the phone. Shortly after ordering I received a call saying that they don't have the part in stock, but a nearby store has it. They told me they would cancel my order and I could pick it up at the store with the part in stock. That store didn't have the part in stock either. So I ordered a part, any it somehow never made it to the pickup store. No explanation on why. Why is it so difficult for to sell auto parts these days? SUPPORT THE SMALL SHOPS!

Fishing Detroit river our boat batteries gave up on us unexpectedly. Stopped in at Advance Auto to…read moreget them tested and was able to use loaner tools to remove them. Ari took care of us and did a great job! Super friendly and went above and beyond. Thank you for a great deal on 2 new batteries!

Took my car in for tires, 2 days later they scammed me into control arms, wrong size hoses and a…read moredamaged CV joint. Service literally took 2 full days! Do Not Trust (this location)

Do not go here. My car was dropped off at 9am and they didn't start on it until we can back in at…read more5pm. This is not the first time they have done this. Save yourself time and money and go anywhere else. This new management needs to be fired immediately. They don't do anything.

I would like to give a Thanks to Corey L and Jackie for helping me with my cabin air filter on…read moreyesterday. I purchased the filter at different AutoZone however they sold me the wrong size with the help of Coery and Jackie, they got me on way. Corery went the extra mile of even instilling it as well.

Autozone Came here…read morefor a coolant hose. Very long drive for the only hose in south Michigan. Really. This place was pretty busy. Lots of customers. Clean. Fast workers. Not slow. Highly recommended

Be warned! Scammers…read more110% Caught red handed several times for one friggin job, which they had to redo because of their installation, so instead they called Monroe and said they gave them bad parts and got new ones. That's Monroe's loss because the reason the struts were no good was because they left the giant stickers across the top of them and they couldn't seat to the car. I drove my sister an hour on the freeway twice with the car like this, steering all unsteady. They even tried to fake it like they fixed the struts and called me begging to get the car which I couldn't, only to call the next morning and found out it wasn't pulled in until then. So he was trying (desperately) to get me to pick up the car, (I'm sure with they had cut the stickers out, because it had never entered the shop yet. They put the struts in the next day when they arrived. Had I picked up my car Mike would have made up a story about me picking up my car I am sure and kept the brand new struts from Monroe, hoping I wouldn't notice in the few days left I had in my warranty that the car was still unstable. There was also a very serious problem with the rear axle which I know they had their hands on to put shocks on but they didn't mention it to me because they Cherry picked their work. This is how I first met Mike at the telegraph location. I have worked on cars at home, I'm aware of how much shops charge, and asked him for a quote. It was so long ago I don't remember specifically it might been a hub, but I recognize an "I don't want to do it" price when I see it. Later it turned out it cost half of what he had quoted me being the point. So I already knew the telegraph location was sketchy then they moved the sketchy guy to the Ecorse location so that makes me think that they're all sketchy and I'm done with them and I think anyone should be warned the same.

Not only did they hang up on me several times but the service here is trash…read more I called ahead tried to present myself and say hello and all I got was a "I can't even here you" followed with a click and a dial tone. This is the most unprofessional shop, looks pretty shady, and finally pathological liars. I came in for a simple service for my car and to make sure everything is alright. But it turned into a nightmare. I can hear the employees not wanting to work and even telling customers false information, I'm no mechanic but I do a lot of work with service shops and I am a car enthusiast myself. To tell a customer they need to change their fuel pump to be able to get more life out of the oil as well as fixing a thermostat doesn't seem pretty fair. Also telling customers that oil changes may take up to 3 hours to get done? Ridiculous. DO NOT COME HERE PLEASE SAVE YOURSELF! Someone needs to come in this place of business and make some big changes.

The staff was really knowledgeable about the best tires for your use…read more All staff are very honest and courteous in providing service to their customer. I recommend this story for your automotive service

place is good for overpriced tires that's about it , took my Jeep in to have the shocks and struts…read moreinspected before a long drive - they called and priced me out for brakes and shocks/struts for $2000 went to go pickup the car and they hadn't even looked at the vehicle - said they'd give me an emailed description; never got it as expected... took it to a small shop in Riverview , they replaced a wheel joint for $250 and car was like new .. said nothing was wrong with brakes or shocks/struts at all .. either complete morons or scam artists . Won't be back again . Shame considering I live around the corner , will drive 30 min to stay away from this place. Find anywhere else for repairs .

Customer service here is top notch. When I'm downriver this will easily become my go to parts…read morestore. They didn't have what I needed when I stopped in today, but they were very helpful. Could have ordered the parts in about 12 hours. Instead. Since I had th le car torn up, he called around for me and found the parts. Then got them to price match for me. A+ service.

A true "good old" parts store. They stock and order name brands have reasonable hours and will…read morestill do machine and shop work when needed. They also DON'T have 16 year old kids with zero automotive experience attempting to sell you parts like the other local crap chain stores. I go here when ever possible.

Faster. Quality service, great prices…read more Bought some new rims and tires for my son's car. They had everything in stock and installed within two hours. Looks great. Great friendly service.

Ive been here before but wow was this experience bad. I set…read morean appointment and was told 45 minutes. All normal.. They fell way behind and kept assuring me they would finish on time. They missed 4 quoted completion times. They were polite though.