Horrible horrible store. The man that sold me the bulbs for my blinker. He acted like I was pulling…read moreteeth when I practically BEGGED him for HELP. Once outside he looked at the LABOR involved, HE SAID HE NEEDED A SPECIAL TOOL!! I went to another Auto Zone (why you might ask?) This place without a clue as to my issues with other store, they TO PUT IN MY BULBS, NO SPECIAL TOOL NEEDED. I will call corporate about this store. The employees are rude, lazy and or just plain STUPID. I wonder who the manager might be? As there are all bad reviews, the lady mentioned must still be there as it smelled like a smoke stack IN the store. Sad sad sad... Stay away at all costs unless you want to be treated like a lower class citizen.. I'm surprised they are still in business!!

This is probably the worst Auto Zone ever, and I say that based on several visits there since I…read morerecently moved right down the street (and drive a car that is always in need of parts and repairs). If you're going in there to pick up a simple part and get in and out with no talking, this place is fine. It's a typical Auto Zone with tons of supplies, parts, and accessories. However, if you need any real assistance, you're in for a world of hassle and frustration. I wanted to get my battery tested since I was having issues with it (soon determined to be a near-dead alternator). The guy who went to test it didn't know how to use the little machine they use. After standing there confused for the longest time, he eventually came up with a lame reason why it was my battery's fault the test wasn't working. A few days later, I decided to pull my dead battery and take it in to get it charged. The woman behind the counter seemed baffled by my request. She took my battery to the back to charge it. She said it was charging, and it was a process that took 35 minutes. When I returned an hour later, my battery was sitting on the counter. When I went back home and plugged my battery in, it was still dead! I then turned to the Advance Auto a mile down the street and was met with superior service. When I expressed my frustration with the Auto Zone down the street, the guy said he hears that all the time. The Auto Zone about three miles away in Trenton also said they get people in there that voice the same sentiments, and that Auto Zone is okay. I was set never to return there again, but a few months later, I needed a new brake light. I figured I could go in there and be out in two minutes with no trouble. I took my burned out bulb in there to make an easy selection of a new one, but I couldn't quite find the right one since my dead bulb was corroded with the little numbers worn out. The guy looked it up on the computer, and alas, I was sold the wrong bulb.

I recently moved to the area from Sterling Heights, where I have lived for the past 20 years, and…read morewas looking for a local yard to get some parts I am looking for to use for my projects. I was not greeted at all, I had to walk past the door into the entrance to the yard in order to try to talk to someone. I was just stopping in to find out the offerings, the type of vehicles, etc., and I had my 10 year old son with me. The two "gentlemen" sitting by the table had to be addressed before they would speak to me. I tried to say what I was doing there, and why I stopped in. I was interrupted and told I had to pay $1 to see the yard. Twice. I had said that was not necessary, and tried to ask questions once again, and was told I had to pay, and my son could not accompany me. I said again I did not intend on walking the yard, I wanted to know if they had a manifest, what major tools could be used, hours of operation, etc., but got interrupted once again by a "woman" who walked out to say my son could not be here. I was interrupted again when I was saying I had no intention of going on the yard, when she said he had to stand inside the door, which was less than 5 feet away. I got sick of trying to give my business to them, and sick of being treated like an ass and left. They need the $1, to not be interrupted while sitting in their behinds, and to be rule mongers for rules not listed in any way that I saw more than they needed to represent the company in a responsible, yet reasonable and friendly way. I will drive out of my way to give my business to someone who treats me like I am a wanted customer, and will "tolerate" my investigation of services before I give the obligatory fee. Not worth my money. I will pay more elsewhere then ever go back.

I really like it. Vehicles are organized. Relatively clean yard. Many I've been in are muddy or…read moreovergrown with weeds making finding parts difficult. Selection is good, but it's luck to find parts for an uncommon vehicle. The staff is ok but one of the cashiers seems grumpy. They have a rewards program that is cool but she doesn't always ask for your phone number to register points. Other cashier cool. I recommend Parts Galore.

A run-of-the-mill auto store, this one is a step above some of the others, because the staff is…read moreactually trained and experienced. Do not go to the Auto Zone just south of here; save yourself the hassle and go to Advance Auto. I've gone here many times, often for battery/alternator testing when I was trying to fix problems. They are very quick to do these free services. One guy even went out in the miserable rain to test my car, and he said it was "absolutely no problem." He disconnected and cleaned the very corroded terminal too. They never pressure you to buy products or trick you into getting things you don't really need. They have a tool chest of supplies you can borrow if you need to make repairs yourself in the parking lot. When my wife bought her car from a used lot, the battery was bad. Rather than drive back to the place we bought it (unsure if they would fix it), we went here to buy a new battery after the guy who tested it said it was "almost completely shot." The battery he was going to sell us was a standard $119.00 battery, and we had the debit card ready to get it. However, he noticed that her battery, a Duralast brand, was a product from Auto Zone and that the battery was less than two years old (still under full warranty despite us not being the original buyer). He told us to take it back to Auto Zone and try to sucker them into replacing it, and that's exactly what we did. That guy at Advance Auto saved us $119.00. I know it wasn't money out of his pocket, but it was still an extremely nice gesture.

I'm Giving The Brownstown Store 5 Stars. Back in March I bought a new battery. Unfortunately it…read moredidn't last long so I went in for a replacement. I knew that I kept my receipt but after recently moving I could not find it anywhere. When I arrived at the store I had my bank statement handy for proof of purchase (along with the old battery). Julianna assisted me and let me know that my old one was faulty and I did need a replacement. However, my bank statement was not enough proof. She looked in the very nook and cranny for my receipt but we could not find it, even with some assistance from Carl. At this point we had to ask the manager Kyle if he could help us locate the receipt. We finally ending up finding it in the records and I was able to get my replacement. Long story short it was a pretty tedious task and took a lot of patience. Julianna provided us with perfect customer serve and had a great attitude the entire way through. We really appreciate her, Carl, and Kyle for helping us through this trial. Were very very appreciative, and will return if we ever need anything else.

So thankful for the worker at Romulus Auto Supply who helped me pick out new windshield wipers &…read morehelped me put them on my car!

This is a great place to get all of your car and truck parts from. I have a shop in down town…read moreRomulus and they are a very big asset to my business. From Clark's Car Care

These guys picked up an absolute mess of a scrap car for me. Paid top dollar, the driver showed up…read moreon time and was very friendly. The yard also has great prices and is pretty clean and organized. Best around!

Al and crew were excellent to work with. made a call, he confirmed parts and had ready for me when…read moreI arrived. First class service and fair pricing. They have a repeat customer with us.

Aside from Parts Galore, this is the only remaining junkyard in Monroe County. I've been going…read morehere occasionally for the past 13 years to get parts for any car I might've had. They have a ton of common cars in their lot. I drive a Focus, and they have probably over a dozen in their lot. So, this is the first place I go to when I need a new part. Most of the time, they will pull the part for you and have it waiting at the counter. Sometimes, you can just go back in the lot and get the parts yourself. All of their parts are very cheap and functional. I bought two tires/rims for $70, and they've lasted almost a year now. I also bought a $50 alternator and a myriad of other replacement items. Anything you buy comes with a 30-day money back guarantee, which is awesome if you're buying a used electronic part. Their website is pretty good too, and they also sell through eBay and ship the parts. UPDATE: My car died, and they offered me $200 for it. I called them, and they came the next day to pick it up and cut me a check.

Special thanks to Steve for his extra effort in confirming my part was at the location, and to Alex…read morefor checking me out promptly. Great customer service!

I have Purchased tens of thousands follars of parts for my 66, 69, 70 mustang and 68 c-10. The…read morecounter people are very knowledgeable and they generally have everything in stock. Only a handful of times they had to ship a part for free from one of their other warehouses which I had within A day or two. Returns and exchanges are hassel free I strongly recommend national parts depot

An Auto Value Parts Stores affiliate, they have just about everything mechanical you might need to…read morerepair a car or light truck. They don't have as big of a storefront as you might expect from a competing automotive parts store, but they have a ton of stuff in the back and will gladly assist you in selecting the correct part. They usually have 2 or 3 people at the counter to assist customers. I always obtain the parts and other materials I need to complete my repairs. Parking on the west side of the building is best, they take debit/credit cards in addition to cash. This store gets a thumbs-up!

From the owner: Auto Parts Store belonging to the Auto Value and Bumper to Bumper group(AAPA) offering retail and…read morewholesale customer exceptional parts, service and prices in MI, IL, IN, OH and WI.