Buyer Beware - Argus Co. Lacks Integrity - A Costly Mistake. They Sell Lemons and Threaten…read moreRestraining Orders When Asking for Accountability! I wish I could give Argus Co. and its owner, Michael Gay, zero stars. My experience buying a 2005 BMW Z4 was nothing short of a nightmare. I had previously purchased a car from him and trusted his word, which made this betrayal even more upsetting. The night I bought the car, the windows were fogged, and he dismissed my concerns. The next morning, I discovered the real issue--missing window seals in the convertible top. He promised to fix it, and the repair was a joke - from De Laveaga Service Center- mismatched pieces that left an unsealed, unprofessional mess. Then came the real problems. The day after my purchase, the check engine light went on. Michael shrugged it off. A few days later, my car was completely dead and needed a jump. A tire pressure light was also on from the start. Again, he dismissed my concerns. Eventually, a mechanic confirmed the car had a broken front wheel and two cracked rear tires--an unsafe disaster. I was sold a sports car with three dangerous wheels. When I pushed for repairs, he sent me to Big O Tires, where the situation got even worse. They put the faulty wheel back on. Shortly after, I found myself trapped inside the car, unable to open the door from the inside--a terrifying safety hazard. If I had been in an accident, I could have been stuck inside a burning vehicle. Then, while driving, the car suddenly lost power--engine failure. It barely made it to a parking lot before completely shutting down. The next morning, it wouldn't even turn over. I contacted Michael Gay immediately--from day two--detailing the dangerous and unethical state of the car he sold me. Instead of taking responsibility, he dismissed my concerns, ignored my emails, said my text messages were too much (most people would have a threat response dropping into your autonomic nervous system, feeling threatened by investing over $10,000 on a lemon and being told everything's OK don't worry when in fact now I have a dead car sitting in my driveway ) and ultimately he threatened me with a restraining order for demanding he fix the vehicle. This dealership sold me a lemon under the pretense of it being a reliable car. If you value your safety, your money, and your sanity, stay far away from Argus Co. Michael Gay does not stand by his sales, dismisses legitimate safety issues, and when confronted, responds with threats instead of accountability. Do not trust this business. Save yourself thousands of dollars and a world of frustration.

I can not say enough about how happy i am with my purchase. Mike is the "real deal". No BS, a real…read morestraight shooter. The deal I got was below market price and the car was better than expected. I would certainly give him a try.

Great people., Great car, and great transaction --- I talked with Mike, and Charlie. I was…read moreconcerned, The hybrid Pacifica is a complex van to understand. It had very low mileage and was on consignment Mike and charley walked me through all the new technologies, procedures and even setup my Bluetooth connection. I have owned many cars in my over 7 decades. I have had many good and some bad experiences with car sales people. These guys seemed more interested in assuring my happiness than making a sale. Many thanks

I saw this 2016 Audi allroad at this dealership 2 weeks prior to my purchase date at a "good…read moreprice" and wanted to have the sales person/owner; Charlie Yeo send me a video and he would not use the online format I suggested and was somewhat unreasonable so I decided I didnt want to make a 2 hour trip based on pictures. Two weeks later the price was adjusted over $1000 less to $6999 + gov't fees = $8,068 so I drove up the hill and test drove it for 38 minuets. I drove it on the freeway twice, pushed the speed, manually shifted it, hard breaked it and stopped to check out some of the electronics and found the drivers left mirror was faulty. The glass was not fixed to the movement motor and about to fall off. Not a big deal but technically a "safety issue". We arrived at the dealership and did a check on all the lights and had no problems o I decided to get a bank check to buy it based on me thinking all I would have to do is spend $200 on replacing the mirror and assembly and a check up. Now I know all used car sales are As-Is and final but he reason why I am writing this is because I want to share my Post Story. After driving it down the hill and 3 days later a warning light came on "Stop the vehicle immediately and check fluids". The radiator resivor was empty, I purchased gallon, another gallon and another until I took it in for an assessment. I needed a water pump which was my worst case thought for this vehicle and common for this model at 123,000 miles. I would have spent the $1600 fixing it but I was also told " the timing chain was stretched". This is a $5-8,000 fix for both! Dispite Charlie telling me "you can have somebody look at the car here" and him asking me to "sign off on the mirror that we won't fix it" what I was told days later was that the "check engine light should have came on much earlier" I was also told something else that has led me to believe that this dealership knew this vehicle needed major work. Another odd statement front Charlie was that "your plates and registration should come in the mail in about two months". I know dealers have 10 days to have sale documents into the state but based on personal experience this rings very...odd. MY LESSION: I would have better lost $200 having an independent inspector look at it and drove back rather then loose $8,000. When you go to THIS DEALER take a mechanic or hire an inspector. The Best Dealer placard that they have on the wall is not what I experienced because after this unit being on there lot for months I am of the opion they should have auctioned it off rather then knowingly selling a vehicle for 8k that is worth 3k base on the work needed. I took my one-time large VA disability check and threw it away! As long as this place has been in business I may be the minority opion but this is just BAD BUSINESS.

This dealership is a breath of fresh air compared to the other 6 dealerships I have visited over…read morethe last few weeks. Mark (owner) is down to earth, I saw him personally inspecting the cars. He's a straight shooter, family oriented, and will give you a fair price and a bit of education on cars. I spoke to him several times on the phone and he followed up as promised. Aly (Veteran Sales), he was VERY friendly and laid back; a genuine warm person that takes pride in providing great cars to people and full of integrity. I don't say this lightly but it was like buying a car from a great friend that you have known for a very long time. I walked out with a great car with a fair price and a the best car buying experience I ever had (and I gone through many car purchases).

I rarely write reviews because businesses rarely blow me away, but Mark and Aly are really…read moreoutstanding in the way they helped me and made me feel comfortable. I feel like people are afraid of getting cheated or ripped off or scammed at dealerships but Mark and Aly did NOT make me feel that way at all! They explained everything thoroughly and did everything to make me feel secure and comfortable. You can tell they really take their job seriously; and that's exactly how car dealing should be done. Highly highly highly recommend

I loved the service they gave me as a first timer and to be honest they rockkkk !! I just made a…read moredeal on a lovely sporty ride and can't believe it! Jorge and dream and Joaquin are all fast and responsive and amazing at what they do and they made my day come true .

They were overall nice people. But I was lied to twice, and 2 months later the car need serious…read moreservice work. The sales associate told me he would knock off a grand during the process, then we started some paper work and he marked off 200. I said I would come back because the car was for my wife. Came back with my wife and he said he would knock of the thousand. Then we started doing paper work and he knocked off an additional 200. I called him out and he said that he couldn't, there was no money in the vehicle. Why even tell me that you can do something you can't do? Now the service light went on and I took it to a trusted shop, it needs a full service; Transmission and Engine. When buying the car they told me it was in perfect condition. I hear good things about Mike, but the other associate is garbage and I will never go back here or recommend them.

So my wife was just closing on a business sale her very first in Real Estate and decided to reward…read moreherself with a new used car. She researched the car for weeks and found the car in the color she wanted in a two seater convertible here at Aloha Motors in Santa Cruz so we drove down from Pacific Grove. They had the car so we test drove it and she had to have it and I did too! The sales staff was very friendly, quick and addressed all of the finance questions we could ever ask. We panicked the car up a few days later and it was cleaned and detailed and looked amazing. I can't say enough about these guys. If they had the same car in stock for me I would have purchased it from them as well. The car is a Mercedes-Benz CLK 550

You cannot trust these people! But could improve? Their responsibility, responsiveness,…read morefriendliness, simply doing the right thing, when something was missed selling the car. Avoid dealing with those people especially the current sales person. The owner appears to be trying, but just not available.

Wow!! I have never had such a pleasant experience at a dealership before!! I have been researching…read moreand contacting dealerships for a particular Ford truck, and North Bay Ford ticked every box and beyond! Big shout out to their amazingly friendly and super helpful team: Jeff , Imad , Kali , and Morgan ‍ Your no pressure approach and guidance through the process felt more like working with a family friend than a typical dealership. Thank you for your kindness and my beautiful new truck Katreen

I really want to give a huge thank to Ronnie and Ursula in the service department. They really…read morehelped me out with my mache and mustang. They were super nice and friendly. Ronnie even went out of his way to show me some things I had asked to see while my service was being done.

Let me start this review off by saying I have had 0 issues with Sal Mosto and The Car Consultants…read more I've purchased 2 cars from him, and have loved them. That being said, the way Sal has treated my partner leaves much to be desired. I set up contact between Sal and my partner, and expressed the type of vehicle my partner was looking for, and left them to discuss. My partner called Sal, and after greetings were exchanged my partner noted Sal sounded off and asked if it was a bad time and Sal replied "well yeah I'm watching the game. Can I call you back" 5 minutes later texted my partner back "Hey bud my apologies I didn't realize you were Jamie's boyfriend I thought you were telemarketer you can give me a call back if you're available" He and my partner play phone tag for about a week as my partner was working crazy hours, but would always call Sal back once he realized he missed a call. January 2nd, Sal called my partner to check in, and left a voicemail. My partner calls him back a couple hours later after he got off work. Sal doesn't answer, but sends him a text of "I'll call you back" Well...it's been 3 months and we haven't heard a thing since. If The Car Consultants decided we weren't good enough clients from the get go, even though I've done business with Sal before, I wish he would've said something. Instead he left us in limbo, and made ME look like an idiot for recommending Car Consultants. Huge shoutout to Capital Toyota for helping us find my partner his dream car and treating us like our business was worth the effort.

Called around and met with several Toyota Dealerships and non had the exact color and model of a…read more2024 Rav4 Plug In Hybrid that we wanted. They also said they could not pre-order one nor would they search for and trade for the one we wanted. Gave the Car Consultants a call and Sal found one for us at a Southern California Dealership in one day. Sal completed all the paperwork on line and arranged to have the vehicle transported to Morgan Hill by trailer. We met Sal at his office in Morgan Hill to take delivery. Fantastic, smooth, quick transaction and saved us money on the price. *late review as this transaction took place in August of 2024

We purchased a Cadillac CT4 Sport last week at Watsonville Cadillac…read more Everyone was friendly and courteous! Pablo, (Sales) Blake, (Sales Manager) and Jefrey, (Product Specialist) were very professional and helpful. Brought the vehicle in today to have the paint ceramic protection done which takes a few hours. Lily, (Service Department) was very helpful in providing a "loaner" vehicle, and kept me informed about the progress of my vehicle. They did an awesome job! I'm very pleased with my experience at Watsonville Cadillac!

Very Disappointing Financing Experience…read more I'm extremely disappointed with my experience at Watsonville GMC. I came in seriously interested in purchasing a 2027 GMC Terrain and was ready to put $5,000 down. The vehicle selling price they showed me was $32,535, which I was happy with. The first payment worksheet I received showed 6.99% APR for 72 months. After submitting the credit application with a co-buyer who has strong credit, the financing offer I received was 13.34% APR for 72 months. With my $5,000 down payment, the amount financed was about $31,538.75, but the finance charge alone was $14,706.85, with payments of $642.30 per month for 72 months. That would mean more than $46,000 in loan payments, plus my $5,000 down payment, on a vehicle with a selling price of $32,535. I understand that interest rates depend on credit history and lender approval, but I was extremely uncomfortable with how dramatically the financing changed. When I questioned the rate, I was told they did not receive other approvals because of my credit history. I specifically asked about using my co-buyer's stronger credit or having her qualify independently because I was not willing to accept a 13.34% APR. This experience left me feeling pressured and very disappointed. A low advertised vehicle price does not necessarily mean you are getting a good overall deal once financing is included. My advice to future customers: do not focus only on the vehicle price or monthly payment. Before signing anything, carefully check the APR, amount financed, finance charge, total of payments, down payment, and any warranties or add-ons. Get everything in writing and compare financing with your own bank or credit union. I ultimately was not comfortable accepting these financing terms. I hope the dealership improves the transparency and customer experience around financing because buying a vehicle should not leave a customer feeling this frustrated and disappointed.