After much research my wife and I decided to buy our new car from Fields Mazda of Asheville. Our…read moresales team, Nathanael, Brent, Austin and Sammie, wonderful to work with. We discussed many of the details before we went to the dealership and the buying process went smoothly. We had a great experience and will recommend Fields to others. Only downside is that we would have liked more attention to the features and an introduction to the Service Management.

Pay more, wait longer. Bought the new car here with Marc who was nice. Took half a day to get…read moreout of the store after we signed + payed and we finally left with an empty gas tank and mats not installed. They apologized and were nice. Asked several times for a review and I gave them a good one. Next interaction took 3 weeks, at least 3 trips to the dealer and a loaner car to replace the tire sensor on a brand new car after i ran over a nail. At first they wanted to send me home, said nothing was wrong. Three weeks later - tire fixed. Ok. Back today 6 months later after I ran over a screw. They said they could help me out, I guess I should've known that meant $400 for a new tire. I'm off to DiscountTire for the same tire for considerably less. Fool me once..... shame on me. I'm writing this review as a reminder to myself to never waste time or money here again. It costs twice as much and takes 3x as long. I almost gave 1 star but I like Marc.

Well after a false start on my previous visit, I must update my review. Ken Wilson called me back…read moreregarding my bad experience. Dustin the GM was very apologetic. Did not try and make excuses. He just wanted a chance to earn back my business. He brought me a loaner car, picked up my truck for warranty repairs, plus a replacement key for my wife. Hers was stolen with her purse. Today my truck was delivered back to me with all repairs complete, a new key, and a 4 page inspection of my complete truck with recommended future maintenance. It was as clean as I gave it to them. (I just had it detailed the day before they picked it up). I was a little concerned as it might get filthy on the lot. Nope. Great job Ken Wilson/Crossroads Ford. Thanks Dustin. OH...and no charge for any of it! Even the key. It's a good day.

I am excited to share a positive experience with the service department in North Carolina . Having…read morebeen let down by dealerships in Kentucky and Indiana, I was anxious when my car stalled during a road trip with our children, six hours away from home, while driving up a mountain. Thankfully, we were only seven miles from a dealership. After having the car towed, the service team immediately started working on the issue, despite their busy schedule. Although they were unable to obtain the necessary part on a Friday, they arranged for a rental car and drove us 35 minutes to collect it. The following day, I received a call to inform me that the repairs were complete. Additionally, the service team took the initiative to inspect my vehicle for known issues and discovered that the fuel pump was malfunctioning, which they subsequently replaced. This should not be the exception but the standard

Very nice encounter with a family owned dealership, Got a new Forrester hybrid and traded in my…read moreNissan Armada, First off , love the new Forrester. Loved the Armada but needed a better gas milage etc. Found Hunter team to be fair and upfront without any games usual dealerships play. When a dealership is operated by the owner whose name is on the sign outside of the dealership , you can bet on integrity and a fair shake. From start to completion of process of buying a new car and trading in old one , doing all of the tag and tax business, count me in . I hade considered selling my trade in myself, but the fair offer for my Armada I went with trading in, They do it all. Thank you Hunter Subaru and Ashely our sales person. Oh Yea , We checked around with other dealerships before we chose Hunter, We found the right one with Hunter! Clyde and Brigid

So disappointed. Was going to buy a used Crosstrek. It looked good. Drove great. They said they did…read moretheir multipoint inspection, including changing the oil. Took the car home overnight and to my auto mechanic to check it out the next day. He put it on the lift. It was extremely rusted out underneath. Never saw so much rust. Would've been a nightmare if anything needed to be replaced or repaired under there. I took it back. Told the saleswoman. Someone knew this about the car because if they changed the oil and did their inspection like they said they did they would've seen the extent of the rust. Saleswoman wanted to show me another car. (She was very personable.) But now I don't trust them. And it looks like that car is still on the lot. Buyer beware and if you are looking at a used car there be SURE to have your mechanic check it out before you buy it. The warranty was 1,000 miles or 30 days, powertrain only, so I would've been up s***s creek and out all the money I have to buy a car.

We have NEVER been treated so well at any car dealership before! No pressure whatsoever! Great…read moreproducts sell themselves. Have to recommend Alex Causer, our salesman - a truly honest & kind man. Ask for him!

I had the absolute best experience not only with the dealership but with my sales associate Alex C…read morewho I highly recommend working with! I'm not one to write reviews but I felt like this dealership & sales associate absolutely deserved acknowledgment. He was a pleasure to test drive vehicles with & look forward to working with him in the future.He put me at ease & I felt very comfortable & confident in shopping with him. He & the dealership was fabulous not only pre-purchase but after; that says a lot to me as a new buyer to the Hunter dealership. I am truly impressed with the thought & detail which the dealership puts into each vehicle, its presentation for the buyer, the ease of the entire process, it was smooth & nothing but perfection. The manager even sent Jeff, who is a pleasure to get to know, to pick me up an hour away to come test drive vehicles. Jeff is truly a gem to the Hunter family. I've purchased from dealers Land Rover, Mercedes & BMW, all twice, in both CA & AL & Hunter has by far blown them all out of the water as far as quality & service. Hunter Volvo & Alex (& Jeff) are absolutely five stars in the ways one would want when shopping for a Volvo! I'm thrilled I shopped & purchase from them. I look forward to working with them for service needs.

Fast, efficient, friendly and professional! Thank you so much! Now I feel safer going through this…read morewinter in this hilly terrain!

I have been doing business with Mike Byer automotive for about eight years and I would trust them…read morewith my car, my wife's car, my mom's car, etc. etc. you get the idea. If they tell you your car has a problem, you can pretty much rest assured that it has that problem. They may not be the least expensive repair shop in Asheville but the value and trust are worth far more than dickering over a few dollars. If you want someplace to take your vehicle that you know you don't have to worry about being treated properly, bring it to Mike Byer automotive.

Savannah is always the best !!! I take my X2 for services at Asheville BMW and I'm always treated…read morewell .

We ordered a new X3 BMW from BMW of Asheville. Steve was our salesman and was such a great person…read moreto help us. The selection Went easy, the delivery took a lot of patience due to custom color and manufacturing time and the delivery was an amazing experience complete with a huge red bow on top. The showroom is large and beautiful. There is a cafe inside serving breakfast and lunch to their customers shopping for a car or waiting on car to be serviced. The chef is great and prepares your selections with a big smile and a story. Everyone from the time we walked on the lot until driving the car away was professional, helpful and friendly.

I had the best experience here. I worked with Nick and he was not pushy at all which makes a…read moredifference. I read through the Google reviews and they were all wonderful. I learned it was a family owned business, and I'm glad I can support local.

From start to finish, we had an enjoyable experience with sterling customer service and a great car…read moreat a great price. Thank you for the "Great (Ford) Escape" Rob and Margit

I had been looking for a shop willing to do a differential oil change on my Tesla Model S. They we…read morewilling to take it on, gave me a loaner car when the correct oil was not available. I really feel like they went the extra mile for me. The customer experience was excellent. As a former Volvo mechanic, I rate their shop as A+.

I decided to try this shop, even though everyone said they we're overpriced and had an overblown…read moreopinion of themselves. I inquired about a radiator flush on my meticulously maintained, collectible 2001 AWD Chevy Astro Van. Within seconds, I was told that the age of the vehicle does not adhere to the standards of their shop! What a bunch of arrogant West Asheville Bougie Snobs! With that kind of attitude, I'm very happy not to spend my money there...