I purchased a vehicle from autostart canton a month and a half ago. My first visit went great, however, i didn't purchase the vehicle that day. I came back a couple weeks later and got a quote. I asked if they would take any less because it had some minor damage (scratches, small dings, rust). They insisted they were losing money and they couldn't go any lower. I told the manager, Joey, that I wanted to bring my dad by before I made a big decision like that. He got hateful and said "What's your dad gonna do? he's not going to make us lower the price." I left and didn't plan on going back. A couple days later I got a call saying someone else wanted the car but it was mine if I came and got it that day. I turned it down. The next week it was still there (they lied to try to pressure me to buy it). The price dropped and I went back to get it. First let me say they told me I could get 6% APR but after i signed the papers they told me it was 9%. They said that it was because i didn't provide proof of income (which they told me they didn't need). I drove off the lot with a quarter tank of gas after trading a car with a full tank. 3 days after purchasing the car the blower started knocking. I contacted them but it had stopped. I showed them a video so they could hear it. They said took my car to the waynesville shop and gave me a pt cruiser on empty to drive until it was fixed. I asked the manager if they could put some gas in it because my car that was getting fixed was full. He huffed and yelled at his employee to put $10 in it.... $10 to get me 3 days waiting for my car to get fixed that shouldn't have been messed up. The next day I called the waynesville shop to get a ETA on getting my car back. they said they didn't have my car and said they would call canton and get back with me. They never did. When it was time to get my car i put the $10 back in the pt cruiser only to drive my car away on empty. Keep in mind I had filled it up right before taking it to them! I got my car and they told me they fixed "whatever was wrong with it." but they took it to hendersonville. I asked if I could call hendersonville and ask what they had to fix and she said no but she would call for me. A few days later I contacted her to see if she talked to them and she said they fixed it but they didn't have record of what was fixed because they didn't bill anything. So thats where I'm at right now. I contacted hendersonville and there is absolutely no record of my car being there. They drove my car around for their pleasure to act like they were fixing it, used all my gas, and lied to me. They are a bunch of crooks. read more

I don't know what happened to Amanda Edwards.... I guess AutoStar Canton is under new management and it's the worst!!! Joey is condescending, rude, bullying, dishonest and not at all concerned about you or me. It's the worst car buying experience I never had....Sticker price was $24,000 and we offered $23,000 out-the-door. Joey came back with $25,5 after adding $649 doc fee, tax, etc and never countered with anything under full price. He said they are like CARMAX...really? Somebody should let him know Carmax doc fee is included in their no haggle price and they don't run internet ads showing price discounts. You sir are no Carmax. read more

Looking for a new vehicle should not a hassle. After calling around to numerous dealership ships looking for a particular car I finally get a human on the other line. Who actually made me feel important and cared about my needs. Now keep in mind I sold cars for 3.5 years and know the little tricks and lines if you will to get you to come in. I spoke with the Sales Manager Amanda Edwards and she was very genuine while speaking to me and actually was on the phone with me for over 30 minutes. She was very helpful and told me the vehicle I was looking at was not at their lot in Canton however she would be happy to have it delivered for me so I could could my business local. Once at the dealership she introduced me to Justin Godwin who was to be my rep and he is one of the nicest guys I have ever dealt with. The whole staff at AutoStar of Canton has definitely earned my business for a lifetime. If it was not for Amanda Edwards I would have kept calling and looking for different cars. She worked with me to find the best deal and continues to make sure I'm happy and to deliver the best customer experience I have encountered. Thank you to Amanda and Justin! I'll be back. read more