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    AutoSpec

    5.0 (2 reviews)
    Open 8:00 am - 6:00 pm

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    Car inspectors

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    Honest Automotive

    Honest Automotive

    5.0
    (14 reviews)

    Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

    They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

    Johnson Lexus of Durham

    Johnson Lexus of Durham

    3.8
    (93 reviews)

    Sophia Pitts is by FAR the most thorough salesperson I've worked with when purchasing a car, and…read morethis review is for HER. I purchased a new 2026 RX350h yesterday after comparing a preowned version and a new vehicle. They were exactly alike in every way - except the preowned was 2 years old, had 10k miles and needed to be detailed. The total price difference was $5,500, and the warranty on the preowned seemed substantially better. Sophia could sell me either one, and carefully gave me pros and cons on each vehicle. The preowned manager came out to talk with me after I offered less for the preowned than asking price. He obviously wanted me to buy preowned, but I was leaning toward new - despite the better warranty and lower price of the used car that was identical to the new. He was nice, but hard core wanted me to purchase the used one. I went to lunch while they detailed the used car. Upon return, Sophia gently pointed out items that became obvious to her after the car was cleaned up that I would have recognized over time, but were not apparent to my untrained eye: the car had multiple "dents" from a likely hailstorm. There was evidence on the tailgate of sanding and repainting, and overspray on the chrome trim. The vehicle, despite a clean Carfax report, had either been wrecked, or at least damaged enough that it had required substantial body work. I am massively thankful to Sophia. She is incredibly well studied and recognizes things I never would have. I would've paid over $50k for a substantially damaged used car if not for her. I do not hesitate to recommend her and her expertise. Now, as for Johnson Lexus Pre-owned... not so much. Thank you, Sophia!!!

    Flange makes a comeback, what happened…read more.. Johnson Lexus Durham service used to extremely reliable (barring one past episode 5 years ago)- I actually took my car for 10 years to the same service specialist. However, my recent experience has me rethinking... They incorrectly failed my 2015 Lexus on the state inspection - tire tread was 2.3 as reported by them, while low from a safety standpoint, it is not a failure by state inspection (which is at less than 2), they required replacing four tires at $1340. Which is $445 above Costco charges. Secondly the rear 12v lighter wasn't working, it was a fuse that is easily accessible they put in a charge for $120 and had told me some sort of fusible link - I didn't know what that meant initially I approved it and upon further research and their own invoice said it was a fuse. Those fuses are cheap and easily accessible and shouldn't require 1 hour of labor. Old Lexus used to do this sort of service complementary sometimes. There were multiple errors that seemed to be designed to give them more money, and I am wondering if service management has changed that pushes for more revenue and profitability margin than serving the customer. While they corrected both of these errors and reversed $120 charge and redid inspection and passed without tires having to be changed. I hope they improve and not continue this path - this is path that Honda Durham was on and I moved on from that brand. I was planning on purchasing an RX-350 due to comfort and ease of servicing with Lexus as well as the vehicles, but has me rethinking if I should go all electric with Rivian R2 instead in the future. Oh, BTW, what is that flange you ask, that was just non-existing fusible links in modern cars - its joke for that have seen old Seinfeld episode :-)

    AutoSpec - autodamageassessment - Updated June 2026

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