Amazing detail work, like HOLY WOW! very thorough very clean inside - I could live in my car now if…read moreI had too.

Amazing job on my leather interior. Seats look brand new and feel soft and conditioned. Super…read moreprofessional and thorough.

Very nice! Excellent work and dedicated in what they do very pleased with the job!!!!!read more

Was in the area one morning so I decided to look for a car wash. This one is tucked in the corner…read morenear Johnnie's, which is where I was going to pick up an order to prepare for New Years Eve--convenient! I gave them a call; I could see the waiting room was empty but there didn't seem to be instructions to enter your car, the car doors were closed, nor was there a place to pull in, so I thought perhaps it was appointments only. The guy who answered sounded exasperated when I asked if it was appointments or drop in, and said he had a lot of cars. Ok.... well, that didn't answer my question, but I get it. You don't want to answer the phone and/or wash my car, so I'll go elsewhere. Someone else drove up, seeming equally confused, and drove off after a minute or so. Just before I left I saw a third car pull up and the guy went inside and I think he left behind me, too, without service. So I'm not sure how this place works and I'm not sure they're all that friendly to customers given my experience when I was seeking service.

I've been going to NWAuto Wash for decades. They are one of the best around. The workers are hard…read moreworking and make your ride really shine. I would definitely recommend them to all my family and friends. Thank you. R. Warkenthien 04/14/26

Does every business need to squeeze people for every dollar? Bought a 6 wash premium car wash…read morepackage. Went today to use the 4th wash. At checkout they said I owe $1. I asked for what..."2nd" row of seats???. Not a 3rd row seating, but regular seats behind the driver. Never was charged extra for having 4 doors. Is your customer loyalty built up over decades worth losing for $1? I must state that the pre-wash guy did a very thorough pre wash.

Fantastic service! Vic is a professional! His attention to detail is superb! I will use him in the…read morefuture!

I can't rave enough about Vic's Auto Detailing. Vic was able to remove surface marks on the…read moreexterior, and stains on the interior, I thought were permanent. It's about a month later... And I'm still extremely impressed with how thoroughly my car was detailed. Highly recommend

Ivan and Roman saved me! I went to a different shop and they really messed up my car. Lustre…read moreinspected my car to find all of the problem areas and did an excellent job fixing those issues. The work was done promptly and at a reasonable price. From now on, Lustre is my only choice to get paint protection film and ceramic coatings for my cars. They have (again) earned my trust and respect. Thanks again Ivan and Roman.

Artists , they make your car beautiful are honest and care a lot about the work…read more Every car they have done has been flawless

The oil filter was not changed during my oil change. My oil is completely dirty. This is…read moreincompetence. Avoid this shop or risk engine damage. Now I need to get my oil changed correctly.

Brought my daughters car in for an oil change because the reviews were outstanding. They did NOT…read moredisappoint! Spoke with Alex (who is amazing) on the phone and he was able to get us in and out in about 20 minutes... at the end of the day on a Friday! The price was extremely reasonable with no upselling! Very trustworthy and professional! We will be coming back for sure!

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

Nathan did an amazing job with my wife's Audi for a great Christmas present. The 9 year old car…read moreneeded a little TLC and Nathan was very thorough. He walked me through the process both on the phone and in person. Nathan did a great job and my wife was very pleased. The interior looks like new. I would highly recommend.

Nathan and Jack did such a wonderful job replacing all 4 brake rotors as well as flushing the brake…read morefluid. They also replaced the engine and cabin air filters. My husband and I purchased our vehicle used earlier this year and were told we had "at least" 5,000 more miles left on our brakes, even though my husband and I both heard squeaks when we braked. Nathan overheard my car and immediately knew what needed to be done. Both gentlemen were friendly and knowledgeable and the price was way less than I had expected if you would go to a shop. Highly recommend using their services!

I found DPS randomly online, turned out to be a great experience. We went to get some audio…read morecomponents and side steps installed on our campervan. The customer service was really good. I initially emailed them to get info on the cost and timing, they consistently replied within a few hours and were very helpful. They got me in within the next few days. Their showroom is really organized and clean. I got a tour of the back garage area, which was way bigger than you'd expect from seeing the front of the building. They had a lot of high end cars getting work done, ranging from full vehicle wraps and audio installs. The work completed worked properly and was a very clean install. They left my vehicle very clean and gave me all the original packaging and instructions. I had a great experience with DPS and plan to bring other vehicles there when I need any work done.

I had my daughter's car wrapped at DPS. She loves her Mystery Machine!…read more We had a previous car wrapped at another place and had a terrible job done there. DPS did a crazy beautiful, professional job. Every single detail is perfect. The inside of the hood, doors and gas tank are all amazing. So glad we found these guys! I will be back when I get my Bronco.

I had a very disappointing experience here. I brought my car in for a full detail because there was…read morea smoke smell I wanted removed. I paid $240 for the service, plus a $35 tip, and I honestly regret spending that much considering the experience and results. First, the detail took TWO DAYS to complete. I've had my car detailed before and it has typically taken around 6 hours, so I was surprised by how long this took. The lack of professionalism was also frustrating. Their posted business hours on the door say 8 AM-5 PM, but both times I came in, they were not open at 8 AM. When I dropped my car off, I waited about 10 minutes past opening. When I came back to pick it up, I waited around 40 minutes for someone to finally open the door. When the employee eventually came to the door, there was no apology. He simply said, "Oh, I just woke up." I found that extremely unprofessional, especially after waiting outside for 40 minutes during their posted business hours. The shop itself was also very dirty, which did not give me much confidence in a business specializing in detailing and cleanliness. Most importantly, I'm not happy with the actual detail. After paying $240, my car honestly doesn't look noticeably different. I originally brought it in because of the smoke smell, and now, two days later, my car has an extremely strong chemical smell instead. I unfortunately cannot recommend this place.

I paid $270 for a full detail on my newly purchased truck and left a $50 tip. I feel completely…read moreripped off. I dropped it off the night before, and called the morning of pickup to confirm the interior would be fully cleaned and disinfected. Sergio assured me it would be. When I got home and inspected it: *No change in smell -- not disinfected *Seats and carpets showed no signs of shampooing *Dirt and scuffs still on interior panels *Sticky residue still inside the center console *Dirt visible under folded rear seats *No protectant or finishing treatment applied The only obvious work was clean glass and a quick exterior shine. But here's what really stood out: I should have known better. The truck was being cleaned in a muddy alley behind the shop, surrounded by puddles and grime. I had to point out fresh mud on the running boards and door jambs. Sergio was still vacuuming the truck bed with an old, worn shop vac when I arrived -- after saying the job had taken all day. Take a moment to look around when you drop off your vehicle. The "detailing area" is in a muddy, dirty alley with standing water and debris. The workspace itself appears minimally equipped. It does not resemble a professional detailing operation. In hindsight, the condition of the shop and alley matched the condition of the interior work: surface-level and incomplete. Many of the positive reviews are several years old. Based on my experience, I would not rely on them. Inspect your vehicle very carefully before paying.