Amazing detail work, like HOLY WOW! very thorough very clean inside - I could live in my car now if…read moreI had too.

Amazing job on my leather interior. Seats look brand new and feel soft and conditioned. Super…read moreprofessional and thorough.

Do NOT go here. I went thru the wash once but no water to rinse off soap so I went thru a second…read moretime to the same result. I went in for a refund but they refused to refund my money and said all they could do is give me a voucher. At this point 2 employees starting yelling at me that they were fixing it and I'd have to wait. I did not have the time to waste any more so I finally got a refund and left. The 2 employees that was very disrespectful should NOT be employed there, or anywhere where customer service is involved. Avoid this place at all costs.

Convenient, fast, and easy. I have a monthly subscription and bring my car in about once a week…read more It's great that they have 2 computer kiosks since with the fastpass your can quickly scan in. In terms of quality, car is always clean when I come out. Love that my wheels are nice and shiny too. The vacuums are nice and I do like that they enforce only customers to be able to park and use the area to keep it accessible. It would get annoying to have to wait for cars freeloading.

I've been going to this car wash for a decade or more. Used to be called A & W Car Wash, but it is…read moreunder new management. Everything seems the same except for the price, which has now doubled--from $4 for basic wash to $8 for the same. This is not a touch less wash, it has brushes that seem to do a good job without scratching my car. They have plenty of high suction vacuums, and is usually pretty quick in and out, not too busy. Would recommend more highly except for the price.

The Best car wash around ,,,, The staff is a really nice and hard workers ... My new place for a…read morecar wash....My car looked BEAUTIFUL after its bath ,,, ,,, HIGHLY RECOMMENDED

It's not like most of the Delta Sonics I have been to...this one is small and has a short carwash…read moreand small number of gas pumps. But, the people are friendly and the car wash works!

Went in for an internal cleaning + trunk detail. Was told it would take "about an hour". Ended up…read moresitting in the lobby for over 3 and almost missed picking up my family from the airport. Quality of clean doesn't make up for it either. Place obviously run by kids out of high school for the summer. Pathetic customer service. Find elsewhere.

I've been going to NWAuto Wash for decades. They are one of the best around. The workers are hard…read moreworking and make your ride really shine. I would definitely recommend them to all my family and friends. Thank you. R. Warkenthien 04/14/26

Does every business need to squeeze people for every dollar? Bought a 6 wash premium car wash…read morepackage. Went today to use the 4th wash. At checkout they said I owe $1. I asked for what..."2nd" row of seats???. Not a 3rd row seating, but regular seats behind the driver. Never was charged extra for having 4 doors. Is your customer loyalty built up over decades worth losing for $1? I must state that the pre-wash guy did a very thorough pre wash.

Great experience since I moved over from Schaumburg. This wash has brushes that moved around the…read moreback of my truck. Schaumburg has brushes that barely move. I asked the manager what's up and he said he already has a service request on for months. He shrugged his shoulders and said sorry. So I moved to Palatine. Now I try Schaumburg again six months later and it's working again!

Cancelled my monthly membership today. Why? The automatic gates needed to enter never work…read more Instead you sit and wait until someone notices that you can't enter. Also, no towels at the vacuum stations. So, I Joined NW Auto. Slightly more per month but three advantages. First, you never wait to enter. Second their basic exterior car wash includes a complete wipe down. Third, you can upgrade to interior cleaning and other services.

I would not recommend this car wash! Service not good!…read moreMy car still had soap running down the windows with streaks when I left.

I'm scoring one star because the ceramic wax was ok…read more Both mirrors were literally ripped off my Hummer truck and when I got the attendant attention to get information to file a claim, he said they are not responsible and walks me over to a sign that is on the side of the building No shaded area is provided while you vacuum the vehicle, and you better not forget to bring your own towels for drying your car, NONE are provided. For a $20 wash plus tax, at minimum should have towels.

Add the word WONDERFUL to Wash Werks! My car goes in their wash and every single time comes out…read moreshiny and looking wonderful! They have THE best state of the art car wash that no one can top! I've tried most of them out here and I'm so glad I have a reliable top notch place to get my car washed. Prices are same as other places but you get your moneys worth here! It's fast and easy service checking and paying with service members there to greet and help you all the time. Bill who runs the car wash is always there and doing quality control checks and super friendly guy to ask questions about the monthly wash programs! They spare nothing here! The soap they use is plentiful and you actually can smell the freshness in the car as it goes thru. The vacuums to clean inside the car are super suction and pick even the littlest stuff up! They have large trash containers too for you to get rid of trash. The place is kept meticulously clean and neat. I drive over 10 miles just to bring my newer car here. I'm at ease that Bill and his super crew will take good care of me but most importantly take care of making sure my car gets the best wash! Don't settle for a car wash using luke warm or cold water, diluted suds or no suds at all, inferior dirty washing parts or broken stages of the wash ie; tire scrub, hot wax machine. Thanks Wash Werks for keeping my cars looking great!

Great experience. The attendant at the kiosk wasn't pushy with selling me the packages, but was…read moreinformative and answered the questions I did have. This was my first time here and I wanted to measure the quality before investing in a plan. I went with the Deluxe, which is fancy for "lowest tier", but I just wanted to get the salt off my car and undercarriage, which is part of the package. I was surprised to see that there was an attendant inside giving a little "pre-soak" from a hose to prime my car for the wash. Also, this wash doesn't have a tire track! It's literally a flat conveyor belt without any bumper or mound to push you along, which is great for those worried about scratching their rims. When I came out, I was pleased with the quality of wash, even at the lowest tier. There were a few residual spots, but nothing egregious and easily something that could have been remedied if I brought a towel for a quick wipe. Based on this experience, I will be back on a Sunday to get the full Ceramic Shield package and if that goes well, I'll consider a membership, as well as upgrading this review to 5 stars!

I had a very disappointing experience here. I brought my car in for a full detail because there was…read morea smoke smell I wanted removed. I paid $240 for the service, plus a $35 tip, and I honestly regret spending that much considering the experience and results. First, the detail took TWO DAYS to complete. I've had my car detailed before and it has typically taken around 6 hours, so I was surprised by how long this took. The lack of professionalism was also frustrating. Their posted business hours on the door say 8 AM-5 PM, but both times I came in, they were not open at 8 AM. When I dropped my car off, I waited about 10 minutes past opening. When I came back to pick it up, I waited around 40 minutes for someone to finally open the door. When the employee eventually came to the door, there was no apology. He simply said, "Oh, I just woke up." I found that extremely unprofessional, especially after waiting outside for 40 minutes during their posted business hours. The shop itself was also very dirty, which did not give me much confidence in a business specializing in detailing and cleanliness. Most importantly, I'm not happy with the actual detail. After paying $240, my car honestly doesn't look noticeably different. I originally brought it in because of the smoke smell, and now, two days later, my car has an extremely strong chemical smell instead. I unfortunately cannot recommend this place.

I paid $270 for a full detail on my newly purchased truck and left a $50 tip. I feel completely…read moreripped off. I dropped it off the night before, and called the morning of pickup to confirm the interior would be fully cleaned and disinfected. Sergio assured me it would be. When I got home and inspected it: *No change in smell -- not disinfected *Seats and carpets showed no signs of shampooing *Dirt and scuffs still on interior panels *Sticky residue still inside the center console *Dirt visible under folded rear seats *No protectant or finishing treatment applied The only obvious work was clean glass and a quick exterior shine. But here's what really stood out: I should have known better. The truck was being cleaned in a muddy alley behind the shop, surrounded by puddles and grime. I had to point out fresh mud on the running boards and door jambs. Sergio was still vacuuming the truck bed with an old, worn shop vac when I arrived -- after saying the job had taken all day. Take a moment to look around when you drop off your vehicle. The "detailing area" is in a muddy, dirty alley with standing water and debris. The workspace itself appears minimally equipped. It does not resemble a professional detailing operation. In hindsight, the condition of the shop and alley matched the condition of the interior work: surface-level and incomplete. Many of the positive reviews are several years old. Based on my experience, I would not rely on them. Inspect your vehicle very carefully before paying.

Closed for maintenance. Seriously wtf. Car after car turning into the entrance in anticipation of a…read moregetting a clean car, and having to turn around again, driving away from yet another car wash closed for "maintenance ". So frigging annoying.

I had purchased $100.00 coupon for car wash during Thanksgiving promotion in 2025…read more It is very frustrating and agonizing that I have not been able to use that coupon in-spite of repeated attempts. On scanning the coupon, its status changed to redeemed but I was not able to use it for one time wash for $10.00 and keep the balance for the remaining amount of $90.00 for future visits. Tim Glinski tried to help me by getting the coupon re-activated but that did not work either. I have request the company to refund my $100.00 or provide me an alternative of using $100.00 for multiple washes but I have not received any response. Stay away from them!!