Great service. Consistently polite and welcoming . The washing does a great job and especially…read moresince I live on a dirt road it is needed

I have used this car wash, since there grand opening, but all the employees have moved on. Even…read morethe manager, Jack have left the company. Yesterday, I went there, and the company sent people as far as Greensboro to work, but were all rude, and care little about service. This Roxboro, NC location went from good service, too poor service in only a few weeks, after spending over a million, to open this location, you would think the owners would want, better service for there customers.

I am so disappointed in my latest experience at RipTide. For some context, I previously came here…read moreevery 2-3 months for an express car wash and the DIY interior clean, which was a great experience. The microfiber towels are nice and honestly my favorite part of coming here. But this past week I decided to get my car detailed after a friend had gotten carsick and vomited on my passenger seat, unfortunately seeping into the seat and crevices. I was pretty disappointed in the end result for the $225 spent. For a detailing service, I did not feel like there was an eye for detail and that I could have done a better job cleaning my car. When I came to look at the final result, there were still parts of the seat that had dried up vomit in the crevices and the floor mats didn't look like they had been properly cleaned (there were still stains and on the back side of the mat, it didn't look clean). I pointed this out to a staff member and she had the detailing employee come back and clean it, which I appreciated. However, he still missed some spots where there was dried vomit (I acknowledge that they were in the crevices of the seat, but isn't a detailing service supposed to be for catching those hard to reach spots?). In my frustration, I just ended up cleaning up the floor mats myself at RipTide and when I got home, I went back in and scrubbed the missed vomit stains on the plastic parts of the seat. I also noticed that the fabric on the driver's side still had a stain. Overall, I cannot in good conscience recommend this car wash anymore especially not for detailing and am so disappointed by the end product of the detailing services even after asking the staff member if he could take a look at my car again.

When I arrived, I pulled in, and there is a very kind gentleman waiting to direct traffic. I simply…read moreneeded a quick shampoo of the backseat of my car. As a new mom, it's embarrassing to admit how long the Thanksgiving casserole that spilled sat in the back of my seat untreated. He told me that they only do by appointment only and I asked him some follow up questions and explained that I had tried to call the number several times. I'm not sure why they don't have someone answering the phone regularly, but he got me right in and treated me to the carpet clean! I will definitely be back as they did an amazing job and I don't really care what the cost will be in the future as they took such great care of me.

Immensely impressed by this place each time I visit…read more There is a wide variety of services offered here ranging from your basic car wash to full "car day spa" interior and exterior deep cleans. I have stuck with the basic package twice and added on deep cleaning of my mats and my car came out looking like it was brand new. The pricing is extremely fair and the quality is top notch. The place is very well staffed and moves very quickly, finishing my car in about 10 minutes. I will 100% be coming back and see myself investing in one of the monthly plans in the near future. If you do want waxing or other deeper cleans done, just be aware that you should make an appointment ahead of time!

I've been going to this place for a couple years now. I knew when I heard that TC was getting out…read moreof it I was afraid that service would not keep up. And that was just the case here. Typically they would ask you what you would like and ask about any add ons that they offer. The add ons were not even requested to me and I felt like they were just ready to get to the next car. Also after this point you would get out of your car and they would take it from there. I got the top tier service they offered which I normally get. But this time was not the same. The made me drive my truck myself and then none of the little grit and dog hair was even touch. $50 car detail and it looked like I went through a Sheetz car wash. Not what I paid for and very unhappy. It will be hard to go back unfortunately.

It took 2 hours to do an oil change car wash and inspection. I anticipated a wait as this place…read morestays busy but no one was in line for an inspection when I arrived and only one car was waiting for the car wash their was four in line for oil changes. I asked the guy if they wanted to do the inspection and wash first or the inspection but he said to just go into the oil line. I get wanting to do the oil first but it could have been a shorter wait had these been done leaving just the oil change to do. All staff are very friendly. Also, this place only offers the most uncomfortable seating both inside and out. Inside there is only 4 extra high tables and stools with small seats that dig into your thighs on the sides and bottom vs optional use of the space with more two person standard level seats that could fit 6 tables. They do offer iced water and coffee. The outside is metal mesh chairs and tables that get hot in the direct heat, a roll out awning would be a great addition to the area would provide more sun coverage then the small umbrellas that left many still sitting in the sun and the water fountain (filled with dirt, if restored would provide some tranquility and cool mist to the air. I also recommend resin Adirondack chairs that can be used under the trees nearby and brought in the car wash at night for storage vs the two wire mesh square tables with built in seats that painfully dig into your thighs and butt as well no matter which way you position.

Our Great Dane decided he had to potty and I didn't pick up on his cues, so guess what he did in…read morethe back seat? Brought our car to them and they cleaned it so well, the stuff they used smells amazing and it looks so good! Thank you all for everything you did! I thank God for them!

Been there twice in the past 3 months. Both times I put money into the vending system, once by…read morecredit card and once using change and both times there was no water and the system did not work. There were no signs to indicate that the equipment was down and the vending system was certainly taking money. I notified the manager, leaving a message by phone and asking for a refund but I did not hear back from them. I would not risk using this place again and I recommend others beware.

This used to be a nice carwash, but it seems to have fallen into disrepair and I cannot recommend…read moreit now. I went to use the self-service wash on Thursday 2/12/26. Several bays were blocked off with cones. In another bay, the operation panel was open and hanging loose, unusable. I chose bay 8, put in my coins and when the sprayer started, my feet and legs got soaked because the hose connected to the spray wand had a gash in it and the water was going everywhere except out of the sprayer and onto the car. I can't speak to the quality of the drive-through laserwash as I did not use that. I left a voicemail message for the owner.

I just wanted to take the time to give all of these boys kudos they work day and night through rain…read moreshine and snow for us never complain. Victor always does amazing and taking care of us and we appreciate all the work that they do for us thank you Victor and the rest of the team for all your hard work all the time.

I had never done the Autobell thing, so I bought a pre-paid wash and "master vac" I don't know what…read moreI expected for $50 but it certainly wasn't worth it. It's a regular drive through wash, not even very long in the wash! And then two guys do the outside (but missed the windows) and mildly vacuumed. I do better with my hand held vacuum. I tipped them $10 before I saw what little they did because the whole thing felt rushed. This was totally not worth $60 and I will never do it aga

Been here twice and both times the equipment in the bays is malfunctioning and the automatic car…read morewash takes forever (and still leaves your car dirty). Told the young man working there and he shrugged and provided an excuse ("lots of people here today") I don't made paying $20+ for a quality automatic wash but it shouldn't take 8-10min per car. Just save yourself the hassle and go to Rocket Car Wash down in CH.

Don't tap your card. put in 5$ and got a little over three minutes. Then tapped my card as I didn't…read morehave any cash left and got charged another 10$ for a little over a min. No response from my call to discuss the issue. Guess I'll have to find another way to get the money back...

The $9.99 special is a trap. They sign you up for a monthly charge of $27.00. And to boot they…read moredidn't put a brush on my hood or front window. I still have cat paws walking across my hood

This is by far the WORST car wash ever. Horrible customer service and scratched the absolute shit…read moreout of my mirror and fender. They said "we're not responsible" which they actually are. Now i have to pay to get it repainted. which would most likely be about $1,000. Ridiculous don't go here unless you want your car ruined. Plus it doesn't even clean the car good nor dry it. They use TIRE brushes on your paint.

I can't say enough good things about C.W.L. Came in because…read moremy tires and wheel wells were full of mud and grass, having to pull into the shoulder with water, grass and mud.. I got the $12.00 job, It thoughly cleaned my Honda Odyssey; or so I thought. After driving to a nearby market, I looked over my van and saw that the mud was still caked to the wheel well. I drove back and talked to "Conner" who had helped me earlier. He apologized profusely and told me to pull around to the back, where he got out a pressure hose and cleaned all the gunk off. He didn't have to do it, as they were quite busy. After he was done, I slowly pulled out. Then I saw the some cars were getting the "The Works" for rims and tires. I asked Conner about this, and he told me to pull over and he would clean and shine the tires for free. They looked amazing when he was done. Whoever reads this (Owner) Conner deserves a raise. I would get there $20.00 a month service if I lived in the area. "Thanks Conner!"

Not open even though yelp ad says it is open. Came out of way to drive over here. Looks like it is…read moreunder renovation.