This place was so bad, it revived my Yelp account from the grave. Told myself I wouldn't review anymore but I feel like I would be doing the honest paying customers a disservice if I didn't put my honest feedback.
I was cruising down the street today since it was in the 90's outside and decided to get my car wash so when I looked up a good car wash spot, this business came up. Let me start off by saying, that if you went to your local AM/PM $5.99 exterior car wash, used your hose in the backyard, or heck, find a fundraiser event where kindergarteners wash your car, will all do a MUCH better job than how I got ripped off by these scallywags.
I pull up and decide to just get the $9.99 deal because the line of cars were longer than the wait for the Tower of Terror ride at Disneyland. I was having a great day, so I anticipated waiting an hour or so to get my car cleaned. Once, I arrive in line, an employee approaches me and asks what service package will I get and I let him know just the outside will suffice. He notifies me the price and said it should be no more than 20 minutes until my car is done..... I almost had a heart attack once he told me how quick this was gonna be lol. I'm already calculating that there's about 12 cars in front of me, so please tell me how that's feasible. I almost took my car into reverse and jetted out of there faster than Goku's instant transmission, but something told me to just give it a chance and try it out (I should have listened to my instincts).
Once I hop out my whip, I'm directed to go inside and pay in their shop. I walk in and not only is no one there to greet me or take my money, the cash register, snacks and beverages as well as a computer in the back office is completely unguarded and if I had ill will intentions, I could have walked out of there scot-free. So finally, Big Helga comes through 3 minutes later, while on her cell phone and hanging up mean mugging me but not saying a word. I had to initiate the conversation and tell her that I wanted to pay for my car wash. Not sure if she was having a bad day, but she said less words than the silent giant red bird in the Angry Birds movie. I was still in a good mood so didn't let that faze me and went outside to wait for my car.
Lo and behold, 20 minutes went by and my car was actually ready. I was amazed at first seeing that people who were there before me were still waiting (Assuming they had a different car wash service) but I noticed my car was the only one in the shade while the rest were in the sun. I briefly inspected, but from what I could see, the car actually looked good. I gave the dude a tip and went about my day.
I decided to take a pit stop at the Safeway gas station and fill up my tank since it's close by. On my way there, I saw fingerprints on my front, driver side and side view mirrors along with smear marks! I almost did a fast and furious drift back to their shop and made them finish the job correctly, but again, in a good mood, so I let it go and went to fill up my tank. I finally park at the gas station, and what do you know, the sun is beaming on my car exposing ALL KINDS of water marks. I honestly felt like my car was cleaner than before I wasted my money at this rip-off, half @$$ business. I almost walked inside Safeway and bought picket signs and a box of markers to start a boycott from this organization.
I would actually feel better knowing I lost money from my wallet, than having known I spent money at this car wash having it come out dirtier than when I first left it in their hands to clean. UNLESS YOU LIKE GETTING PLAYED AND FEELING LIKE A SUCKER, DO YOURSELF A FAVOR AND NEVER GO HERE!!! read more