Rented a luxury car. They don't cary them. Tried to give me a nasty rouge with no gas and finger…read morenail clippings everywhere. Travis Shelton the manager pretty much said if you dont like it bye. I hope he gets fired soooon.

I rented a Mid- Size SUV. When I got there, they told me that they had a long wait list for a SUV,…read morethey didn't have enough SUVs, and they closed in just one hour. So I had no choice but to switch to a Sedan, a Nissan Altima. The workers there were nice, so that's an upside, but still disappointed that I didn't receive the car I paid for. Why offer availability for a car they don't even have availability for? Why not have more of the most popular car if they know it's going to have a large amount of people wanting it? The website even advertises renting a SUV as one of its major draws. At least the workers were nice and explained everything to me, so I'm not as angry as I could be, I just wish they didn't pretend they had availability for something they didn't have.

Great vans. Easy to rent. Comparable pricing to other rental companies…read more Only one complaint. Staff was 15 minutes late for both my pickup and drop off times. This put my schedule off.

This by far has been the best rental experience ever. From the time we booked our reservations, to…read morepick up, and drop off the owners were so kind and delivered great customer service. From the Gibson sisters, we thank you!

Get rid of the employee that is a total jerk. He is worthless. Would not take care of business for…read moreinsurance rental. He was arrogant, self-absorbed, screaming, and threatening, even went so far as to say he was gonna call the police if I didn't get off of the property.

Worst service ever. Changed reservation last minute and argued with me about it. Refused to help me…read moreget another. After transferring me to another location - which dropped the call after a 20 minute hole- i called back try to reschedule but no one would answer. I believe they leave people on hold since is was less than 30 minute until they closed at 5. She called to canceled at 4:05 which didn't give me time to figure out a rental because no one would not answer. I wish i would have gotten the RUDE employee I spoke too because she should be fired. I will never use this company.

Took my car to Unlimited Auto as a recommendation from a family member, and I've never been happier…read morewith an auto service business! He didn't give me the runaround like so many places do, he was VERY straightforward and to the point. He obviously has years of experience and gets to the root cause of auto problems instead of just making it "seem fixed" and even if the job isn't something he does there, he will give you recommendations as to where and what he would do if it was his own car with the same problem. If all of the above is too long to read, I'll shorten it up for you: Unlimited auto has earned a new customer for life, and I will always recommend them to any friends or family needing work done.

Hands down the BEST Automotive Repair Shop in the city of Memphis!!! They are a small family owned…read morebusiness therefore they have the BEST PRICES for the most high QUALITY work and they are the only HONEST mechanics in town. Don't let the appearance of the building deter you. My family and I have been taking all of our vehicles here for years and years. The owner has 35+ years experience and they specialize in electrical work. Instead of just putting a temporary bandaid on your vehicle's symptoms like most other mechanics, they are the best for finding the ROOT CAUSE to the problem so they can keep you from having other trouble. 10 STARS FOR UNLIMITED AUTO SERVICE!! HIGHLY RECOMMEND!!!

They showed up earlier than expected and finished in a timely manner. Job completion 100%read more

If I could give this man zero stars, I would. He stole $240 dollars from me. He will not respond to…read morecalls or text messages asking for my part or a refund so I can get my car fixed. 10/10 DO NOT USE THIS THIEF!

I will use them again, definitely!…read more I need to move a bike. He went the extra mile to get a van!

Liberty was a great host!! Communicated with me in a timely…read moremanner. Answered my questions. The vehicle was clean, drove smoothly, and had no complications on the road. We used to vehicle to take a trip to Nashville. We were visiting from Florida. Reliable Rides made it comfortable for us. Thank you!

I purchased a vehicle from drive-time last month in November to be exact since the 3rd day I had…read moreproblems with the vehicle I took it to Firestone over 4 times and had to get a oil change within a month of me having the vehicle I had to return to drive-time several times over a month to let them know hey something is wrong with the car even the manager himself came out tested the car in seen all the bad codes that was coming back from the vehicle I finally took the vehicle to Nissan come to find out that car needed a new motor which cost 11226.00 silver rock tried to get Nissan to put in a used motor in my car which Nissan declined to do so I had to give the vehicle back to drive-time because the pretty much sold me a lemon now i have to try in get my down payment back the manger there couldn't help me at all when all I wanted was to be put in another vehicle since what accord wasn't my fault I couldn't get a rental because of the holidays I just want to say I am very disappointed in the way management and the company handled the situation I would never try to use drive-time again to purchase a vehicle

Short summary: This was one of the best car buying experiences I had. There is a bit of an…read moreover-eagerness and an attention to detail that can be grating, but the experience was gratifying. Our car buying experience was under 2 hours which is, in my experience, unheard of normally for a purchased on loan vehicle. Full story: I was in the market for a used car and being new to Memphis did not yet have any idea about the numerous car places scatter everywhere, especially on the Covington Pike Car-O-Rama area. I tend to avoid the really large places and branded places, since I shop used and every experience at maker/dealer places has been less than exceptional. After scouring through many of the small lots and seeing lemon after lemon (seriously, places charging 13k for a 2012 VW CC with completely ripped up interior because they catered towards those in dire need) I ended up passing a Drivetime, albeit on Winchester. I've always had an extremely negative opinion of DriveTime for no reason other than that I assumed they were vultures based on the marketing/spam material I had received or seen before. I stopped in the one on Winchester and looked at some vehicles, but they didn't have the ones I wanted and the website showed them all at Covington Pike. They were precious and tried to keep me there offering to transfer all the cars if needed, but I insisted that I would rather drive with my wife than wait an hour for each car. This was a great idea, the Covington Pike DriveTime is very nicely put together and looks like a Credible place to buy a vehicle. Upon entering we knew what Vehicle we wanted to see right off the bat, but it was on hold so we were a little put off and sat to look at the other Vehicle notes we had taken on my phone (since we had looked online before leaving). This was the point that subtracted half a star for me: One of the representatives asked to help me and I declined, after a short back and forth where I pleasantly continued to decline the representative got rude and I informed her I would not be working with her. After that things went amazingly well, we were walked to all the vehicles we wanted to see and liked none of them but luck was on our side and the vehicle we wanted came off of Hold. A brief test drive and we were away. A strange bit was that the representatives switched off during the sale which was something I had never seen before, but this did not bother us. Everything was done with a fastidiousness that would be the envy of an uptight British Banker from 1920. After we had everything looked at, marked down, and approved away we sat with the manager Kevin Harris who was charming and very eager to explain anything we asked. We signed off the obligatory 15 documents in a recorded session and turned to find our car washed and full of gas. Great job guys.