One of the reasons I continue to go back to Spencer's Automotive is because they have always been…read morehonest with me and integrity is important. They could have easily sold me on replacing my timing chain, gears and all the parts that it takes to rebuild that area but instead I was advised that it would be best to have the transmission checked out first before spending $2500 to $3000 with them. The car is only worth about $5000 so it wouldn't be worth spending all that money on it to then have the transmission break down on me and I would have to spend another 4-5K. Thank you for honesty!

We really liked the people here and appreciated their honesty and diligence with our vehicle. We…read morewould highly recommend this business to friends and family. Excellent service, excellent quality, excellent value.

Jeff is just as knowledgeable & experienced as any auto mechanic shop, but he is straightforward…read moreand helpful, and works with a strong moral compass. Most auto shops have to pay at least a dozen employees and pay rent so they jack up their prices or offer services that don't really need to be done. It's just business. But thankfully Jeff doesn't run like these places. He took care of my car's needs efficiently and at a fair price. My fiancé and I are so happy we found our auto mechanic! As far as the negative reviews go, they are unfortunate, but they're also years old... it's absolutely apparent he took them to heart and adjusted himself for the betterment of his business.

Jeff is quality!!! He knows his cars (old and new), gets to work and gets the job done. Great…read morework ethic, arrives on time and makes sure one understands the work that needs to get done to fix the issue. I've found my forever mechanic.

Brian, may not remember me, but I remember him. His quick response to my desperate inquiry…read moreregarding my Ford E-350 in desperate need of exhaust manifold gaskets, and quoted price was much appreciated. Though it never came to fruition as someone wanted to buy it from me, I wish now I had not sold it.I wanted so bad to make a custom designed Van Life vehicle. But, guess it wasn't to be. But I have another project that needs a mechanic like Brian. Reviews are top notch, so here we go...

Brian's work is meticulous and top notch. His eagerness to help and communicate is equally…read moreincredible! Here's the proof: I took my van that Brian had done major work to into get a routine inspection from a prominent Bay Area Vanagon shop before a long road trip. The mechanics who performed the inspection had glowing reviews of the work and were downright EXCITED by it!! They mentioned how high quality, meticulous, and well considered job he'd done was. I'd 100% recommend Westy World to anyone with a Vanagon!

Great guy very funny will come by again to chat…read more Took my car in for a diagnostic and repair, and honestly couldn't be happier. The team was upfront about pricing before touching anything, explained exactly what was wrong in plain English, and had it fixed same-day. No upselling, no surprise charges on the final bill -- just honest, efficient work. The shop was clean, the staff friendly, and my car's been running great since. Rare to find a repair shop this transparent and reliable. Highly recommend to anyone in the area needing trustworthy service. H U

Took my vehicle in a for a coolant leak. Vehicle was diagnosed, estimate was provided along with…read morepictures of the issue, and the repairs were completed within the timeframe provided after authorizing. No issues with the work or the experience inside the shop. Would go back again with any future vehicle repair needs. Thank you!

We were Motorhoming from Clearlake back to Texas when we experienced a major engine knocking sound…read more It was Sunday evening so our options were very limited. Based on the reviews, taking a shot in the dark, we had our rig towed to Harper's Auto repair. First thing Monday Morning we received a Call from the owner Dave Harper in regard to the motorhome parked in front of his shop. Now even though Harper's does not work on these vehicles, Dave spent significant time calling around and locating a wonderful shop in Yuba City. Additionally Dave let us camp out in the Motorhome for 1 1/2 days until we could get an appointment and arrange towing to the new shop and even provided an electrical hookup to keep our refrigerator and freezer from thawing.. Dave and his crew were gracious and understanding and I have no doubt that had they performed service on our vehicle this review would be praising the value and respect that all the other reviews present. Thanks DAVE!

I was driving from Seattle to the Bay Area. While filling up for gas in Williams, I discovered a…read moresignificant oil leak. The gas station owner pointed me to Harper's and they had the vehicle on a rack in about 20 minutes. I was back on my way with a new oil filter and no leak in about 1 1/2 hours. The whole crew was friendly and professional. What a God-send. Thanks, Harper's.

Tish is amazing. We had a something hanging from the bottom of the car and pulled off the highway…read more Found Obriens via yelp and am super happy that we did. It was no big deal just a piece of plastic but they got us in within 15 minutes were really friendly an tried to only charge us 70 cents. We gave Tish $20 and realize how lucky we are to not pay WAY more. Wish Obriens was back home!

The shielding panel under our car broke and was dropping down and hitting the road while on…read moreinterstate 5. We were so lucky to have this happen near O'Brien's Auto Repair. We showed up and within a matter of minutes they had our car up on a lift, quickly figured out what the trouble was, resolved the problem and had us on our way. They were so nice and the customer service was amazing. If we lived in this area we'd bring all of our cars to O'Brien's. Huge thank you to Birdie and Octavio who took such great care of us.

Traveling from Northern Oregon on a hot Sunday, my car went into limp mode. Julio met me at the…read moreshop and helped me get on my way. He even followed up to make sure I made it to my destination. Above and beyond! Thanks again, Julio.

Julio is a honest hard working guy. He worked on my car and did an excellent job at a very fair…read moreprice. Hard to find mechanics that are reliable and honest.

They had me in and out insanely quick. Told me everything I need to know about what was wrong with…read moremy car. Frank told as professional, and made me understand what was going on even though I know nothing about cars. His Mom is a sweetheart and I loved talking to her while I waited. Overall it was an amazing experience and I would recommend them to anyone in town.

Most honest repair car place in town...Best in the entire area...Long time Orland resident with…read morelong family history in Orland...

Very good service, efficient and fair pricing. Finished in a timely manner and honestread more

Hands down one of the best auto mechanic experience I've had in a long time. The dealership tried…read moreto hand me a hefty bill for a long list of repairs, so I decided to get a quote from Paul first. Paul and his team thoroughly inspected my car and were completely transparent with me, turns out, the extra work wasn't needed at all. I deeply respect that they only recommend what's actually necessary instead of trying to pad the invoice. If you're looking for a trustworthy, fair, and reliable mechanic, look no further than Paul 777. I couldn't recommend this shop more highly!

Oil change and tire rotation full synthetic was like $115 out the door in under an hour. Decent…read morewaiting room.

Service was excellent. I got an appt when I wanted to be…read morethere. I added on a service at the last minute. The team were finished in one hour. And, I had internet access while I waited. What more could you ask for!