Jim is fantastic! Fixed an air conditioner on my 2012 Volkswagen to perfection. He knows his stuff…read more I'm not bringing my car anywhere else. Superstar Danke!

Great place to take your car for any kind of repairs. The mechanics are foreign car experts! I…read morehave a BMW that needed some work done, I took it to several places where they were trying to charge me a lot of money without really pin pointing the problem. I was not convinced , then I looked into this place. Best Decision ever. From the beginning I felt comfortable they were very knowledgable and honest. My car was fixed for the fraction of the cost i was being quoted at other places. I am very satisfied and would definitely recommend this place.

I was charged $688 for a muffler and 2.25 straight pipe install. I was told that the muffler was a…read more50 series Flow Master for $180. After I pickup my supra I noticed the exhaust sound wasn't consistent which Flow Master and lifted the car to discover a generic no brand muffler and very poor welded job. When I confronted Omar, he said that despite my muffler not saying it was a Flow Master. I called Flowmaster the company to confirm, and they let me know they do not create Flowmaster mufflers without the Flowmaster brand emblem. Advance Muffler also had installed a 'magma flow" muffler on my son's Acura Integra a few months back so I also lifted his car to find that his muffler was also generic with no brand markings. I spoke to Omar about the situation and he refunded my Supra install and stated he is not a muffler guy and didn't know. I believe this shop often claims to sell you brand name mufflers, like Flowmaster at a premium price and installs generic no name mufflers not expecting customers to ever check.

Best customer service I've ever had in Pasadena. Special thanks to Omar and his crew for making…read morethings happen. They helped me find the rare parts I needed for a classic car. They priced everything fairly and met me lower than market price. They finished the installation in a timely manner. Truly an amazing business that helps its community. If you have any car questions or need basic service done, please give them your business. Thank you again for all you guys do.

Hands down this is the greatest Mercedes service that I've ever had. Ray was super informative and…read morevery knowledgeable about my car. He made me feel at ease and not having to worry about anything with my car. The car was running amazing now! And once the service was done my car was super clean. Very professional. I'm going to come back to ray every time!!! Great guy

Another year, another MB service. Ray was excellent yet again. Super quick response to a Yelp…read moremessage, greeted me personally, and got my car back 30 mins before his initial time estimate. 10/10 experience. Ray should really get inducted into some customer service hall of fame

Been bringing my cars to them for over a year now for anything wheels related like wheel alignment…read more and they've always been very helpful and efficient in their work. Tro, the owner, is also very personable and a great artist.

Father and son run business who are honest, straightforward and professional. Before I bought new,…read moreI'd bring my car here and knew I don't have to worry about getting taken "for a ride". Check out the original and very unique art from reused materials made by the son.

My center console came loose out of nowhere, and the interior light wouldn't turn off. I searched…read moreonline for a shop close by that specializes in Lexus vehicles and found this place. I walked in shortly before closing, and Mike introduced himself. He was incredibly kind and quick to take a look at the issue. He was able to finagle everything back into place and fix the problem perfectly. Thank you for your kindness and help! I will definitely be bringing my car back here.

I am a car dealer, and one of our customers brought a vehicle here for a pre-purchase inspection…read moretoday. The customer scheduled an appointment for 10:00 AM. I clearly informed them we could arrive at least 10:30, and the customer confirmed that was fine. However, when I arrived at 10:40, Mike told us that because we were "late," the inspection could not be done until the afternoon and would be finished sometime before 5 PM. I asked if a written inspection report would be provided, and Mike said it would require customer approval. I told him I would have the customer confirm this directly. Later in the day, I called to check on the status. Mike's wife answered and said he had stepped out for a test drive and would be back in about 15 minutes. She mentioned the vehicle had already been lifted and checked underneath, but she was unsure whether any further inspection would be performed. I asked if Mike could call me back to clarify. I never received a call. About an hour later, the customer called me and said the inspection was "done." According to the customer, Mike verbally mentioned two issues that I had already fully disclosed to the customer the day before. However, Mike also stated that the undercarriage rust was "very bad," using the word "worse," and went as far as telling the customer not to buy the vehicle. When I went to pick up the car, Mike was again not present. His wife told me he had stepped out once more. There was no written inspection report, and the customer also confirmed that no report was given to him either. When I asked about the report, Mike's wife said she did not know what inspection the customer had requested and therefore could not provide anything. This vehicle is a 2015 Lexus that previously spent time on the East Coast. Some surface rust is normal for a vehicle of this age and history. I personally inspected the undercarriage afterward, and the condition is well within normal range. It is absolutely not as severe as described using words like "worse," and certainly not a reason to advise a customer to walk away without documentation. In my opinion, the inspection lacked professionalism, transparency, and proper documentation. Exaggerated verbal statements without a written report are not acceptable, especially when influencing a customer's purchasing decision. I would not recommend this shop for pre-purchase inspections, particularly for dealers or serious buyers who expect clear communication and written reports.

I went to pick up my car and the owner Dan gave a great deal. The price was very economical and…read morecheaper than what I had been originally quoted.. He kept my car over the weekend, because he wanted to make sure I had no gas leak. Dan has so much expertise and knowledge in BMW"s. Overall, he discovered, I did not have a gas leak. I needed a purge valve only. :) I highly recommend this independent BMW company. They go above and beyond for your car service. Thanks Dan for your professionalism and honesty. I will definitely be a recurring customer.

I recently brought my BMW in for some routine maintenance and a few repairs, and I couldn't be more…read moreimpressed with the experience. From the moment I walked in, the team was friendly, professional, and genuinely knowledgeable. They took the time to explain everything clearly, answered all of my questions, and never made me feel rushed or confused. What really stood out was how fair and transparent their pricing was. I had received quotes from a few other shops that were significantly higher -- but here, I got top-notch service without breaking the bank. The repairs were done efficiently, and my car drives better than ever. This shop goes above and beyond, and I highly recommend them to any BMW owner looking for quality work at a great price. I'll definitely be returning for all future service needs!

Top-notch service!…read more John is friendly, professional, and goes the extra mile every time. He worked on my husband's car, and I was so satisfied that I trusted him with my Mercedes-Benz GLK 250 Bluetec. Normally, I only take it to a German car specialist, but John earned my trust. He found and fixed several issues -- axle, brake cable, and more -- using original dealer parts. When I got my car back, it felt brand new! Thank you , John, for your hard work, patience, and passion. You're trustworthy, affordable, and truly care about your customers. If you're looking for a mechanic you can rely on, give John a chance -- you won't regret it!

I drive a 2020 Hyundai Accent and thought my car was just "normally noisy," but then the check…read moreengine light came on with code P0011 after an oil change at another shop. (Quick note: JC Auto opens at 9AM, not 7AM -- the hours online may be outdated.) John took the time to thoroughly diagnose the issue, spending a couple of hours checking everything to find the real cause. He called me back, explained that a sensor needed replacement, and ordered a genuine Hyundai part to fix it. He also noticed that my previous oil change had overfilled the oil, so he drained some to bring it to the proper level, and he fixed the engine cover that wasn't clipped properly. Thanks to John, my car now drives perfectly smooth. If you want someone who truly pays attention and knows their stuff, JC Auto is the place! I highly recommend them.

My car started acting up again, and I knew just who to call…read more Unfortunately, Wendell passed away earlier this year, but his son Clayton and nephew Shane are continuing his legacy by operating the shop, and I must say, the work and customer service are just as wonderful as they've always been! Clayton was extremely kind over the phone, and knew exactly what car I had/the service history, which was incredible. I knew I needed an oil change, and asked if Shane could give my car a once over to make sure everything was okay, and he let me know my car would be ready by the afternoon. About an hour and a half later, he called me to let me know it was ready to be picked up, and that everything was working perfectly fine. Shane was very communicative, kind, and his work speaks for itself. He even topped off all of my fluids! Excellent service, fair pricing, I will always take my car to Independent Nissan!

I've been going to this shop for probably a little over a year. Got a lot of things done to my car…read more The last 3 to 5 times I dropped my car there was always something missing from my car like the engine cover, a part for my intake etc. I've had to bring my car back several times. The last time I dropped my car off was for an oil leak. Spent a lot of money to get it fixed. Had my car for months and they texted/ called me stating my car was done. Got it back and there's still oil on the floor. Still leaking. Also noticed several parts missing. The engine cover, a part of the intake, my undershroud and my oil dip stick. I've been very patient and understanding with them to get a call several times from them basically with misunderstandings. Honestly feels like I've wasted money when my issue wasn't fixed. It's beyond frustrating. They were rude over the phone when I'm trying to get a point across like they didn't want to hear it. I kept repeating myself to them over the phone when I mentioned the same things that same week. They prioritized others than my own car when they've had it for months. The shop just isn't how it used to be. There's just too much things that went wrong the last few times that I got tired of having to drive the car back every week.