We have used Classic Aire for almost nine years and have had service calls and twice-yearly checks…read moreover the years. A new HVAC system was installed in our home in late March this year and everything was done professionally and neatly with no messes left for us to clean up. The system worked great until the incredibly damp and cool spring when the AC was having real trouble dealing with the humidity in the house. But Faszold--and its mother ship, Classic Aire Care--kept sending out a couple of stellar technicians to check and adjust the system until they got it right. And this was warranty work--we did not pay for anything as they tweaked settings and made the system work in our home. Anthony and Steve are true problem solvers as they continued to address individual parts like the thermostat and fans and they finally got it all worked out so that the system is able to keep our house below 50% humidity. It was a frustrating time but the company has been responsive and supportive. Mike Faszold was also amazing and continually answered my calls and texts during both pre-sale and after install time. This company stands behind its installs and comes through on its promise of good customer service. Check around but believe what they tell you.

Called this morning and they were able to fit me in today for a service call. Their technician…read morediagnosed the problem as being a bad circuit breaker and not a furnace issue at all. I appreciated the honesty! He had to leave to get a new circuit breaker and came right back to replace it. I'm happy with the service - prompt and courteous - but I am not thrilled with the high cost. The service call was $89 and a new circuit breaker should cost only $20-$30. I was charged $331.50 total, which I've been told by neighbors is very, very high for such a simple fix...Oh well. At least my furnace turns on now.

Ben Stokes had his workers change two ac coils. They had a cheap price and man did they do cheap…read morework. What a hatchet job. I had to go to Home Depot and get sheet metal and fix it myself. It was leaking everywhere. I'm not convinced their work will last long at all. The worst part? It's been 6 months and after repeated calls and texts, Ben still hasn't paid me back the $900 for my warranty reimbursed. This company and Ben don't Deserve your business.

December 30,2022. Great work, very professional & thorough, would highly recommend their services…read more Thanks so much Ben, & Trevor for a job well done in diagnosing, trouble shooting, & replacing the furnace circuit board in a timely manner.

My home warranty sent Malherek to fix a problem with my furnace. My warranty company connected me…read morewith Darryl. He said that it would probably be tomorrow before he could get to me, but if he got finished early, he would come today. He finished early and called to say he was on the way. He went right to work, found the problem, cleaned the burners, and got the problem fixed in less than 2 hours. Darryl was very polite and efficient. He knew what had to be done and he did it. I was very happy with the work that was done. He said to call him if I had any more problems. I will! I recommend Malherek to anyone with furnace problems.

Avoid!! Does not stand behind his work. Installed brand new Goodman HVAC unit.. The very first…read moresummer. I had a coil leak. Charged 300.00 freon and then asked did I want to spend 300.00 more dollar to do the dye test to find the leak. Never once offer to help me with a manufacturer wattage. Since It had been less than 90 days then that leak belonged to him or the manufacturer. I surely didn't cause it but Im surely being charged for it. Im elderly and on a fixed income and haven't had central air in my home all summer. He take no pride in his work. It's all about the dollars to him. He knows that I should not be paying for a coil leak. No other company with take the job using the manufacturer warranty. He could have did the leak test last summer and submitted documents to Goodman Customer Service Warranty Dept and got the problem solved but he wasn't any help even though he got paid to install the unit.

Excellent service, pricing, & professionalism. Highly recommend Matheny Heating and cooling.read more

My central air conditioning crapped out on the hottest day of the year, so I called Matheny--after…read moreall, the online reviews were great, it's been around a long time, and I drive right past it nearly every day of my life. On a Friday afternoon, the technician who showed proceeded to disassemble the basement unit and ran some electrical tests, all without having me activate the thermostat. His diagnosis: The unit was in need of a new blower motor. After several minutes out at his vehicle, he came back with an estimate which included parts (which would not be ready until Monday) and labor: $794. Not in possession of such funds, I stammered that I'd weigh my options and contact them with further instructions as necessary. I was then told that either way, I'd need to pay the $90 service-call charge, the amount of which had never yet been disclosed to me, and the existence of which had scarcely been acknowledged at any time by either the technician or the receptionist who'd answered my call the previous day. The technician did NOT reassemble the unit before leaving. I spent the next few hours making calls to parts warehouses and otherwise researching what a replacement blower motor for the unit might cost to acquire elsewhere (answer: about $100 brand new, and available for immediate local pickup), and contacting people of my acquaintance who might possibly have experience with other HVAC companies/individuals who might perform the work less expensively (than $700 labor), and ended up having a friend with some experience come take a look at the unit. After running some tests wherein he actually activated the unit, he came to the alternative diagnosis that, while it was certainly POSSIBLE a new motor would be required, it was just as likely (and more so, even) that the unit merely needed a much-less-expensive, and much-more-easily-accessible, part--a capacitor. We removed the blower assembly anyway, to take with us to one of the parts stores I had called earlier, who tested the capacitor themselves and confirmed it was bad. They sold us a replacement for $3.15. Half an hour of travel to my house, 15 minutes of blower assembly removal, a 45 minute round trip to the parts store, 15 minutes of cleaning the old unit, and 15 minutes of reassembly made for two hours labor. I didn't have to wait until Monday, as Matheny would have required, either. The A/C kicked on perfectly after we re-assembled the unit. No new hundred (or more)-dollar motor was needed; just a three-dollar capacitor. Something along the way seems pretty suspicious when you're able to self-fix in half of an afternoon for $3.15 (that's THREE DOLLARS AND FIFTEEN CENTS, folks) what Matheny wanted three days and $794 ($884, assuming that the $90 I had to pay would not have been applied toward the quoted cost) to do. Again, the main part that was stated to require replacement is still perfectly functional. To reiterate and enumerate the faults of Matheny, as I experienced them: 1) They did their best to obscure the existence, or at very least the actual amount, of the $90 service-call charge, required whether they could enact the necessary repairs or not; 2) They sought to replace a significantly more expensive part than what proved to be required; 3) They did not re-assemble my furnace unit upon their departure; 4) They quoted $794 for a job that ultimately cost less than six percent of that. Saint Louis, Missouri, in the middle of July is a hot, hot place where a second without air-conditioning can feel like an eternity. Save yourself some money and get your A/C back online much more swiftly by avoiding Matheny.

Sigman doesn't care about you or the work they perform in your home! I've called and spoke to two…read moredifferent gentlemen, catching both of them in lies in regards to my furnace's warranty. They just don't care. All my paperwork says I have a 10 year warranty and they won't honor it. I'll attach photos, please beware using Sigman. They are not good people and won't stand behind their own work

Imagine enjoying Christmas Day with your family all day and you notice that the house seems too…read morecool at bedtime. With the thermostat set at 71F, the inside temperature had dropped to 66F with the furnace apparently running. We went to bed and called Sigman first thing in the morning...now the temperature was at 62F with the furnace still running! Sigman sent Sam out who was courteous and professional. He diagnosed the problem as a clogged condensation line. He disconnected three lines and blew them out and we were back in business in roughly 30 minutes. Fast, clean, affordable, and professional! We have our HVAC under contract for seasonal maintenance and have that done twice a year. We would definitely recommend them.

Bad time of year to have AC out. I truly appreciate Jeff and his honest. He order part for my HVAC…read more& came on a Saturday to replace it. He had everything up and running in a 1/2 hour.

Terrible experience! My family contacted Jeff for a diagnosis and he did half the work. When we…read morecalled back to receive additional support from him we received a hostile response even to the point of him cursing at us! This business lacks professionalism and reliability in all aspects. Very disappointing.

We had a chimney cap that needed to be fastened and caulked…read more I called this morning and let them know I needed it done today if possible because of the storms coming this week. Austin out and let me know that he would come over and handle this before the afternoon was up Once he arrived, he was very professional and timely. He finished the repair in a half hour and was able to keep the cost down on my end considerably. I highly recommend this company to anyone in need of their services

Grant from Elite Heating and Air Conditioning came out to service our furnace and air conditioner…read moreas a part of our service agreement. He was very professional and communicated well. When he showed up, we found a puddle of water under the furnace and over part of the basement. It was because one of the drains was partially clogged. He opened up the furnace, cleaned it out and drained the backed up water. He then completed the service and maintenance on the unit without any problems. There was no charge for his visit, as it was part of the yearly maintenance agreement. I was originally hesitant to purchase the maintenance agreement but after this visit I felt good that I had it. I would highly recommend Grant and Elite Heating and Air Conditioning. Thanks!!

We had a problem with heating during the last winter. Koesterer came out right away to fix the…read moreproblem, so we went with them when we needed a new furnace and air conditioner. We are very glad that we did. They did a great job at a reasonable price. We were also pleased that they took the time to hook us up to the internet and explain the functions of the new unit. Highly recommended.

Mark was extremely knowledgeable about the problem we were having with our new heating unit. He…read morewas able to trouble-shoot, fix the problem and get us up and running when others kept saying there was nothing wrong with it. Great service!!