Not sure why the systems states I am from CA when I live in Circleville, OH…read more My parents have been going to R&M for years for their tires. This is not the same ownership. I had a flat and I purchased a used tire to match the tread of the other four. I asked the front lady to mount the new used tire, dispose of the old one, and put the spare back up under the SUV where it belows. I dropped my SUV off at 8:30 am and received a call at 10:30 am that it was complete. I go in to pick up the SUV and was charged approx. $53 for the mount and balance and they did not put the spare back under the car. I informed them of their mistake and proceeded to wait 30 mins. After this time I asked the lady how long it would be and she stated they were busy and she had no idea. I had someone pick me up and asked for a call when completed. At 2pm, no response so I called to inquire and received the run around about being busy and they will get to when they can. I asked for the owner Josh to call me because this was unacceptable. Kyle, the guy who does the tires, calls me to explain that they are busy and normally do not put the spare tires back. I explain I specifically made the request and was confirmed they would do it. He then begins to tell me of all the excuses for him not doing the job and tells me he has no idea when he will be able to fix his mistake. The owner, Josh, never returned my call and I just picked up the SUV. Me and my family will never return to this establishment ever again and I will be sharing my experience with all social media friends I can to help them from making the same mistake with R&M. Could not imagine my 70+ year old mother having to lift a 22" tire with rim and put it back under a SUV.

I have been taking my cars here for tires, wheel rotation, tire repair, and air checks for over 6…read moreyears. I find them very knowledgeable, dependable and professional. This place has an old school vibe. Not flashy like the big name stores but more hometown. I would recommend them to anyone looking for a first rate service.

They set appointments while they are on lunch. Yu show up to a lock door thinking their close…read more Then when I came back for my appointment 10 mins later since they were not there, they told me it would be 40 minutes someone is ahead of me. If yu want to put up with monkey business this is your go to spot. Sheezy Chardonnay and I approve this message and ya got the Messenger if yu got Anythang to say to me. Abort this spot.

I would not recommend trusting the Auto Care Center at this location…read more I came in with a warranty on my tires because my brand-new 2025 tires needed to be replaced. Instead of replacing them with the same type that my warranty covered, they replaced them with older 2024 tires. Those tires were not covered under my existing warranty, which I was never properly informed about at the time. Because of this decision, I ended up being forced to purchase an entirely new set of tires out of pocket, even though I originally had a valid warranty that should have covered the replacement. This situation was extremely frustrating and disappointing. I trusted the service center to honor the warranty and replace my tires appropriately, but instead I was left paying for a problem that should have been covered. I strongly recommend others double-check what they are installing on your vehicle and how it affects your warranty before leaving the shop.

came across elderly lady broke down along side of road today with a flat tire took tire off and…read moreafter being turned away at other tire shop Took it to Walmart and at first because they take no walk in service it was going to be 4or 5 hours but once they understood this elderly lady was broke down and needed help Everyone from cashier, mechanic, supervisor all stepped up to get this tire done right away. Had her back on road with in a hour So many thanks to everyone in the auto department especially the cashier

Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).

been going to these guys for about 3 years now and they're fabulous! everything from the service to…read morethe front desk is a well oiled machine. I also like how they have diagnosis updates they text you a link for so you can do your own research for those of us not educated about car maintenance. The service here really is from another time - the owner Jerry is a great guy he's even picked me up from my house a few times in the past which saved me a cab ride or long bus ride. will always return!

Hoffman Auto did an outstanding job on Brutus (my Jeep). They replaced rear wheel hub…read moreassemblies/bearings, brakes, rotors, a sensor, and even fixed a few extra things they didn't charge me for. The Jeep feels dramatically tighter, smoother, and safer now. They also provided detailed pictures and a full documented breakdown of every issue they found, which helped me tremendously. Extremely professional work, fair treatment, honest communication, and highly appreciated overall. It's rare these days to find a shop that does this good of a job. All my Amazon buddies are gonna hear about this place.

Awful service. Charged nearly $200 for an "inspection" then tried to charge $1500 for a new fuel…read morepump. Declined the service and inspected the fuel pump myself. Found the fuel level float popped off, so the gas gauge was not accurate and the car had simply run out of gas. Attached the float back to the fuel pump and added gas. Took 15 minutes. Scammed out of $200 because they clearly did not inspect the car, specifically the faulty part they said needed fully replaced.