what a great experience I had there, polite, professional and trustworthy. the work was right on schedule and they handled all the paperwork and did it efficiency. Troy is a gentleman and a wonder person. read more

I had a great experience with AutoHaus. Troy and his staff are wonderful: very professional, welcoming, and clearly take a lot of pride in their work. Paula is great- straightforward and responsive, making the whole process simple and stress-free. The quality of the repairs was excellent, and everything was handled smoothly from start to finish. I highly recommend AutoHaus! read more

Autohaus Collision never ceases to provide amazing service. There work is superior. I have used them a number of times over the years and every time my automobiles come out looking like new. They use authentic parts, and their pricing is always fair. I trust them and that makes a world of difference. read more

TRUSTWORTHY AND RELIABLE! I can not speak highly enough of Paula and Troy at Autohaus. My husband and I were in an accident in August and subsequently ran into insurance issues that were quite difficult. Epic!. Troy has great knowledge of insurance and state regulations. Paula and Troy were tremendous advocates for both my husband and myself with a favorable outcome. Paula was always professional, courteous and a pleasure to speak to. I would highly recommend Autohaus to anyone. They are simply the best!!!!! read more

OUTSTANDING SERVICE AND ADVOCACY FROM AUTOHAUS COLLISSION CENTER SHOP OWNER I highly recommend Troy at Autohaus Collission Center in Suffern, NY. Troy and Paula are professional and friendly and immediately inspire trust. From the start, there were issues with the insurance company. Troy knows his business inside and out including state rules and regulations. This was really important in my case. Without Troy's knowledge and his willingness to put in the time advocating for me, my car would have been declared a total loss. I am so grateful for their work and my car looks like new! read more

Absolutely phenomenal all around! They take care of everything. Great work and great customer service. Everyone who works there is a pleasure to deal with and I have been there MULTIPLE times (don't ask lol) read more

I can't say enough positive things about Troy and Paula at Autohaus. Ever since my first call to them they have been a class act. The entire process from start to finish was a breeze. On top of that my car looks absolutely perfect, you'd never think it got rear ended. I highly recommend Autohaus for any body work you need. read more

Fixed my scar fast and at a fair price! The owner was very helpful in his recommendation .

I was rear-ended just before Christmas 2020, what an end to an already miserable year. Since the accident was on the highway and happened on the BRP, NYC police did not respond. I started a claim through the insurance of the guy that hit me, and called Mahwah Honda to see if they could take a look at the car. Mahwah Honda informed me that they did not have a body shop, however, they could recommend where they send cars, and AutoHaus was recommended. I called and spoke to Paula, from the first conversation she knew what she was talking about and clearly knew how to deal with insurance companies. I scheduled to bring my car in, she had called ahead to Enterprise to have a car for me to use while the car was being fixed. Paula contacted the insurance company and keep me up to date on developments. When things were not moving forward with the culprits insurance I had to open a case through my insurance. I gave Paula the details of the case and she took it from there. Even though we were in Covid and the Holiday season, AutoHaus was true to their estimate on time and returned my car one week ahead of schedule. I have a 2008 CRV and the rear-end hit really damaged the wheel basin, where the spare tire sits, to the point where it looked like a harmonica. The rear-gate was also damaged and the hatch would not close correctly. When I received the car back, I could not be happier, car and work was top notch, they even cleaned, waxed and buffed the car. It looked as if it had never been hit. AutoHaus did a fantastic Job. I would highly recommend them. read more

Professional, Courteous, and most important.My car looks great.. I highly recommend Autohaus. Collision Center. read more

Autohaus Collision has always been my go to place for all Auto damage repairs. I have been using them for 10+ years. Paula & Troy are very professional and always go above and beyond to help with the any car rental and/or insurance issues, etc. Pricing is always fair & equitable. I Hope not to need a body shop again for a while but will absolutely use them again if necessary. read more

Nobody at this business asked me to write a review for them, but, I am so impressed with Autohaus that I wanted to do it as soon as I got off the phone with Paula. Not only did they do an outstanding job of fixing my car after a crash on the GWB, but, I can really tell that they care. I was kept in the loop during the whole process, and, Paula personally went to bat for me multiple times when I had rental car issues. In a perfect world, I will not need their services again (I am hoping for no more crashes!), but, if my car needs work in the future, I know I am in excellent hands. I could not be happier with my experience. read more

Autohaus did an amazing job repairing my car. They were quick and efficient. Their delivery was on time and they make sure tell you what's going on throughout the repair process. Their customer service and repairing skills are out of this world. Troy and Paula are excellent and I would recommend everyone to go to them before going to a poorly managed shop and risk getting ripped off. read more

From start to Finish, Autohaus has been amazing! My car was recently there for collision due to accident, and Troy/Paula have been very accommodating, helpful, worked alongside insurance, took care of all of my needs, answered all of my questions, and provided excellent service. I highly recommend Autohaus for your collision needs/repairs!!! read more

Located on wayne avenue in suffern, ny. Troy and Paula are fantastic. Autohaus has done a great job on my cars more than I care to admit. They take care of contacting the insurance adjuster and arranging for a rental care. Their work is fantastic. I highly recommend them for auto body repairs. They make the car look brand new. The turn around time is great. read more

Autohaus Collision on Wayne is truly out of this world, not only with the quality of their work, but with courtesy and professionalism. I have dealt with Troy and Paula on three issues now and I continue to be so impressed with the level of ease in working with them. Paula is like Ms. Fix-It-All, between reaching out to insurance companies, setting up rentals and keeping you informed, while Troy has a knowledge and skill set above all others I've worked with in this industry. If you haven't been there yet, obviously you're fortunate because you haven't had the need, but if and when you do, I highly urge you to check them out. You absolutely will not be disappointed! read more

Suffern has a cluster of auto body shops in town. Over 13 years ago, our family selected Autohaus upon the recommendation of friends, and we remain loyal customers. Troy and Paula are always available to take your call; they are expert in dealing with insurance companies; they staff talented technicians; and they take the hassle and stress out of the entire accident/claim/repair process. Choose Autohaus with confidence. read more

This is the best auto shop I've ever used. They are fair, honest and trustworthy! Paula was amazing when I called to ask about bringing my car in. Troy looked at my car and was able to perfectly fix the issue in a short amount of time for a very reasonable price. He even drove my mom and I to the train station. This is the best place to take your car!! read more

I was the 3rd car in a 3 car rear end accident a number of weeks ago. I was advised by Acura to go to Autohaus for the repair. Autohaus did an amazing job repairing my car to its specializations, Not only did they take the time and effort to ensure the car was returned to the original specs . The paint work is a specialty. and you could not even notice the car was in an accident . I was VERY lucky to have no physical injuries - my car sustained 13k worth of damage. Most of all I was lucky to find Autohaus. I am a customer for life .... read more

I was very dissapoited with their service. They are taking advantage of everybody: insurance, client and IRS. Make insurance pay more, make client pay in cash only and not doing proper job for what they receive. read more

The best service, the best people. Gets the work done pronto but if you need extensive work, they will even arrange the rental of another car. Everyone including the office workers are extremely nice and helpful people! I would strongly recommend them. Definitely the best on that busy street with no lip or attitude like another place on that street, no offense! read more

Troy and Paula are a pleasure to deal with; their work is excellent. I have unfortunately had to use several body shops over the years. I would recommend Autohaus without any reservation! 8/21/13 Phil D read more