Amazing customer service! A big thank you to Shan and his team for the attentive, quick and expert help to adjust one of my vehicle's headlights. read more

Wheel alignment and ball joint replacement all done in good time. Business is good and clean with professional service. Nice to know that there are still good dependable auto repair shops around. read more

2021 april 20. I brought my car in to get an alignment and new set of tires. The car wasnt properly aligned and the set of tires they put were smaller size then the rims i got, they took allll day and did a horrible job Had to talk to corporation to see if i can get my money back 1,228 Neverr goooo here im warning you , you would be soo upset with anywork they do read more

Autofix - And my tire popped going home Never get tires from here - Auto Repair Near Me - Palatine, Illinois

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Was literally there for an hour and 45 minutes for a flat repair. Ridiculous didn't start working on my car for an hour and 10 minutes after my appointment. read more

Vick was very nice at explaining everything to me about what I needed, felt he was honest and upfront. Will definitely go back. read more

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Pete is awesome My sons car did not start New Year's Day and I had it towed here at the recommendation of the tow company Pete was conscientious of time and always kept in touch with me about the status of my sons vehicle I will always give his shop out as a place to go for quality work at a good price Thank you Pete read more

Had an apt at 8am for rotor and brake replacement on just rear axle on a pickup truck, a quick standard job that takes under 2 hours, I just didn't have time to do it myself. I waited there 1 hour and truck was still not pulled into a bay. There were 4 mechanics doing nothing with all bays full of cars not being worked on. I told the useless clerk give me my keys I'm going else where. An easy $300 sale lost along with a customer that's never going back. Poor management and worthless service if the place cannot even handle a basic brake job with a scheduled appointment. Toyota dealer did it in 1.5 hours for $200. Avoid this place, not worth the hassle. read more

The guys at Autofix were great. I had a problem with the exhaust on my 2004 TSX. They repaired the problem at a very fair price. I pretty much paid the going rate for labor (from what i understand, the parts needed were minimal). What I appreciate was the customer service. They gave me an explanation as to the problem with my car, and also gave two options to remedy the problem. Bottom line is my car is running whisper quiet again. I will definitely use Autofix for my future car needs. I believe Autofix is honest, fairly priced, and does quality work. Thanks guys read more

I could not give a better Yelp review on any auto shop, store, restaurant... you name it. I'd drive out of my way, even with a malfunctioning car to see these guys. Why? Because this place takes the cake, cuts it up, and serves it to you, that's why. I have had the same car for over ten years, and the more I come here, the more I trust them. Yes, I can recall over half the employees by name, but other than getting to know them on a personal level I've obviously come to trust them and their work. They not only repair my car for great prices, but they've helped me be more knowledgable about cars, "jimmied" my car when funds were low on my end, makes sure I understand the issue and all options before I make a decision on a repair, they've given me special pricing that I would NOT have found anywhere in the state of Illinois, and above all, they will be honest and not rip you off... which equals a much nicer version of myself. So, it goes without saying that these guys will be patient and courteous on top of fixing your car. But seriously, I can't stress enough that they will never rip you off. I've never been cheated out of money in the ten+ years I've been coming here. And trust me when I say they would have done so, because most auto shops will do it the very first chance they get. Basically, they bend backwards for you and not the other way around. read more

I currently live in Michigan but last month I traveled to Chicago to look at a number of different used vehicles that I had found online. After finding what I thought was the perfect car and having my car-savvy boyfriend look it over, I took it to AutoFix for a vehicle inspection before I paid for it and took it back home to Michigan. First of all, this company made me a priority and did everything they could to get the vehicle in the shop within my time restraints- which they did. They were extremely friendly and very accommodating. What really impressed me, however, was the technician (Steve) that we worked with and the time he spent with us and my potential vehicle. He took about 45 minutes to an hour looking the vehicle over then called me personally to explain every detail. Not only that, but he actually took another half hour with me showing me exactly what he was talking about. Steve was more thorough and knowledgeable about vehicles then most mechanics I've come across, and my boyfriend agreed. In addition to all of the great customer service, they have amazing coupons! Google them. When I went in they were charging $30.00 for a vehicle inspection, but they also have coupons for free inspections as well. I wish this business was located where I live. I recommend them to anyone needing a vehicle serviced in the Chicago area. read more

Great shop that really takes care of the customer. I couldn't be happier with the customer service that we have received on the couple of times they have had my car. I won't hesitate to take my car back to Autofix in the future. read more

I moved recently to Arlington Heights, IL and I was hesitant about where to go for car repair services. After 3 visits to Autofix, I think they provide great services and it has become the place to go to deal with car issues. They have great communication, professionalism, reasonable prices and transparency, which is one of the aspects I value the most read more

Pete and his team figured out an alignment issue multiply shops were unable to fix. On one hand, I can't articulate how happy I am with the alignment , on the other hand, I'm upset with myself for not finding Autofix sooner. Autofix is my go to shop for all my cars now. read more

This place is very good and extremely friendly and willing to work with you through every aspect of the repair. They are really good at working with your budget and fitting you into a good window of time, also. The location is very convenient, to myself at least, being just down the street. I'd highly recommend them to anyone who needs a any kind of auto repair in the Palatine area. Cheers. read more

Autofix - Auto Repair Near Me - Palatine, Illinois

Received excellent customer service and was given explanation of repair recommendations. Saved money by getting a second opinion here .

We had some nasty weather a couple weeks ago, sloppy snow and ice. I was on my way to work and my low tire light went on and was beeping. Was driving by Auto Fix and pulled in. They right away pulled me in an empty bay, checked and filled my tires. They even replaced the cap on one that was missing. NO CHARGE! And I was on my way. Fantastic service. Unfortunately, I don't live that close so I can't use them all the time. read more

There isn't many times where I can go to an auto shop and leave 100% happy. This place has completely changed my mind on that. I went to get my headlight fixed, and the guys there were amazing! Not only were they fast & efficient, but the price was cheaper than most places! I would definitely recommend this place to others! read more

Do not come here alone as a women, just do not come here at all. You will be treated as if you don't know anything. I came here to fix my alignment, I left with a window not working. I came back 10.mins later to have the Manager tell me it just coincidentally happens and tried to slap me with a $500 bill for the computer inside the door panel. I called the police to come to the shop since he wanted to become Irrate with me and blame me. My car was fine, I just needed a alignment. I found out the manager told the police while I was getting a report done, that there was already something wrong with my window! I should have known something was wrong as I heard then slamming my door over and over again. DO NOT COME HERE THEY ARE SCAMMERS! read more

A piece of mu bumper underneath came undone with all the snow. Thought is was my brake pads so headed over to get it fixed. Not only did they fix the bumper issue, they also filled my tires and cleaned my windows all for no charge! Needless to say, this is now where I will get all of my car issues taken care of. Such a nice surprise. read more

I was in a bind on a Sunday and was looking for a decent repair shop that was open. Which isn't many on Sunday. I stopped at another shop and they stated that I needed over 1000 worth of repairs, and it wouldn't be able to get done today. Auto fix was down the street so I took a chance. I am glad I did and will be a lifelong customer. The mechanic Victor told me what was needed and told me other things that weren't necessary at the time. The guys over at auto fix got me on the road fast and safely. I am so glad i took a chance at this place. i will always take my cars here from now on. If you haven't tried this place, give them a chance and i guarantee you wont be disappointed. read more

This day could have gone a lot worse. It all started with coming in because of a tire leak. The tire got really low a couple days ago and after filling it, it was back to being almost flat. I called a handful of places in the area for a quote of a tire patch, before settling here. This place was $10 less than competition, Yay! After arriving, I was greeted with, "How can we help you today." They were going to look when repairing the hole if I shredded the sidewall of the tire. They rolled it into the shop to swap out for the spare. When my spare was put on the car, a leak started near the air stem. They took care of the stem repair free and any labor cost to throw on the spare, as there was a good chance I might have to buy a new tire from the damage. So as the spare was being removed to fix the leak, the wheel stems and lugs snapped off. Great just great, can things get any worse. Instead, the workers and I were joking about how something so simple has turned from bad to worse. The stems and lugs were rusty and I don't blame the tech. By this time the older gentleman was getting ready to go home and offered to drive me home as I wait for repairs. The address he knew about was in mount prospect as I live with the gf in palatine. Yet, he still offered as it would be on his way home. The whole experience was "can life throw anything more at me?" This all happened with closing time two hours away. Worried I was going to be without a car and two shifts coming up later in the night. They quickly got the parts from another store and repaired everything while I was at home. To top it off, they threw in a coupon for $10. So in total, I just paid for a tire patch and the labor and parts for the stems that broke from my neglect. They went above and beyond and earned me as a future customer. To quote the older man "$100 is $100" to help iterate trying to get me in and out without blowing through my bank read more

This is a great place to have work done on your car and get your oil changed. The staff is very kind, super knowledgeable, and VERY HONEST. I have been there two times times for what I thought was going to be possibly a major expense and on both trips I did not pay a dime. One time my check engine light went on and on the other visit my brakes were making a huge noise and as it turns out there was a pebble in my brake area. You can not go wrong to go there. read more

I live in Green Bay, Wisconsin and purchased a vehicle in the Chicago area online. I hired Auto Fix to take a look at the vehicle as a 3rd party opinion. I don't know what to say except they go way out of their way to help you. Steve and Ned in particular went over the whole vehicle and spent a lot of time with me. They are super knowledgeable. It's like talking to a friend or a family member. Most importantly they did a great job providing a written inspection right away and answering all my questions. What impressed me just as much as how down to earth these guys are.... Johnny 920-265-8804 read more

I would not recommend going to Autofix. Their prices are way to high and their service is terrible. One of the main guys there, Russ, is so old and senile that he keeps getting customers names wrong. read more

I would give them zero stars if I can. My brother brought my car in because of a flat tire. The worker told him that he needed a new tire because it was shredded and beyond repair so I went through the hassle of ordering a new set of tires online (not through them). In the meantime, I used my spare tire. Before I was able to install the new tires, I brought my car to my dealer for another issue and what do you know, my tire is an easy patch-up job. Autofix is either very DISHONEST or INCOMPETENT. Regardless, I am never going back. EVER. read more

They say if you need a good lawyer, better call Saul. If you need a reliable, experienced, friendly, and a HONEST service manager/mechanic, go straight to Pete at Auto Fix in Palatine just adjacent to the Duke of Oil. I've been taking my van there for years, and when you find a honest service manager then keep going back. Pete's staff are top-notch mechanics who will diagnose your vehicle's problems and provide you with an honest and correct assessment of the issues and fix them right! They have never over inflated the work that needed to be done with me. Pete always gave me a full report, advised me of the cost and the work was done quickly with no "surprises" tacked onto the bill. I trust them completely, and recommended them to anyone looking for good mechanics. I have no personal relationship with Pete or any of the workers there; I seldom write reviews. Give them a chance and walk away happy. Greg read more

First time I went there they accidentally popped by tire while fixing my car. They replaced it but since it was new and the other 3 were pretty worn, the car drove a little funny. So, I ended up getting 3 new tires. Decided to try them again and they used a junkyard part instead of new, it also did not work and then they claimed that was not even the real problem....I just shook my head and walked out...don't like arguing with scum. Save your money and go somewhere else. read more