Came in for a wash and took advantage of their 'special'. The crew was working together like clockwork pushing the cars, trucks and SUVs out and cleaned'. No detail was overlooked and the car was done quickly. Glad I stopped by today. read more

Quick and easy In-N-Out today on a sunny Saturday. Staff was friendly. Appreciated how everything was set up because there was a table in the line where the gentleman was taking payments to keep the flow of the car is going. They took care of my mom's car quickly. Thanks for giving her Cairey a little love and care. It was long overdue. read more

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I visited your location intending to purchase an exterior wash and a gift card for that same amount. Unfortunately, I was told pricing was not flexible and that gift cards could only be purchased in $10 increments. Because of that limitation, I chose to leave without completing the purchase. This resulted in a lost $60 sale. I hope you'll consider offering more flexible pricing and gift card options in the future, as it would improve the customer experience and likely prevent situations like this. read more

This kids don't know how to wipe down a car inside or the interior. I think they use plain water because the basic little spot they can't seem to wipe clean . I have tipped them before hand to motivate them because they are teenagers. They just don't know how to properly detail vehicles. read more

Autobell Car Wash - Stain - Car Wash Near Me - Hampton, Virginia

This is possibly the most thorough car wash I've ever gotten! Excellent value and customer service!

Honestly if I could I would give this location no stars. Water stains left on my car because they let it set in the sun to dry. side mirrors were not wiped off. windows were wiped with a dirty towel that left streaks. I pointed out several missed areas before I just asked for my keys and left. Mind you I paid $50 for this very poor service. Never again. read more

Horrible service. They rush, they don't clean or pay attention! I pointed out areas they missed for vacuuming and the employee asked me if I wanted to do it cause he doesn't think he can get the area he missed. Windows weren't done couldn't tell until I pulled into the Sun. Had to find someone to do that. Will not be returning. They should go down to $5 to $10 a wash cause that's all it's worth. Definitely not the $47 I paid for! read more

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This location is ridiculous. They literally went into my car and stole my granddaughter's phone out of my car. I went back. They act like they were delusional and did not know what happened to the phone call corporate they could only do but so much because they are covering all of the autobells and it goes to a call center. This location is whack. Do not trust them with anything in your car because they are not trustworthy. the service is poor and management is just as poor read more

I'm not a fan of taking my car to car washes. I'm the kind of person who likes to wash and had detail my own vehicle because I know it will be done right. I went against my better judgement and pulled in for a full inside/outside cleaning because my car was embarrassingly filthy. I was blown away at how good of a job this place did on my baby. Seriously, the interior was spotless, the exterior was streak and water free, and my rims (which are what I gauge workmanship by) were completely cleaned. ***most places barely clean your rims and leave streaky spots on your vehicle*** Long story short...for $25 my car looked beautiful!!! Totally worth the money spent, excellent and fast customer service. My new "go-to" if I can't or dont have the time to wash my car. read more

I wanted to take the time to express how wonderful the service is at the Hampton ,VA location. We have been using this location for some time now and it is an amazing experience when you use a service and can say that the service, and the customer service keeps getting better. Tyler Sheck, Alex, and Kuanne were a breath of fresh air, Tyler is always pleasant, and patient, and Alex and Kuanne did an impeccable job on my car, not to mention their professional and courteous attitude. Great job with the service and employee experience read more

I'm very unhappy with how my car came out I got the "special " for the day she said it was inside and outside basically the works, it was $40 and all they did was made my rims look good. My seats cup holders, floor mats, back side windows, and trunk wasn't wiped down nor was it properly vacuumed. I did ask them to clean out the area between the windshield and hood but Yes I should've said more then but I had to leave right after and didn't notice everything else till later. I guess I will need to find another place to get my baby washed. This makes me sick and definitely not worth $40 I have so many more pictures as well. read more

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I really like Auto-bell particularly this one location. Conviently located off I-64 in Hampton, is great for cars using the interstate who would like to have their vehicle washed on the way from work or weekend fun. They have a variety of different exterior and interior services to get your car nice and clean. Once the vehicle is washed and dried, it is personally detailed. They clean the inside and out, shine the tires, clean the windows and vacuum the carpet. You can get a complete package for $23.99. Pretty good deal for a wash this good for that price. There is also other add-ons like fragrance. armor-all interior and waxing. One complaint I heard from some customers while there is " I just paid $30 for this wash, I want every speck of this car spotless." ThenI looked at the car prior to coming in the wash and these people have some of the most discusting cars in the first place. If you consistently keep your car dirty for long periods of time where dirt is just piling up on to of dirt, then don't expect the best interior cleaning in the world. I really like this place and I will be back. read more

Autobell Car Wash - Autobell - Car Wash Near Me - Hampton, Virginia

I needed a car wash pretty badly so I went here. I'm not sure if it was an off day or what, but hands down the worst car wash I've ever had to pay for. I'm leaving 2 stars because the machine washed the exterior of my car decently, but the interior was barely wiped down or vacuumed and I got the "Manger's Special" for $40 and the deluxe treatment. I am about to re-wash my car at home, thank you for nothing Autobell. All of the photos I am posting are AFTER the car wash. read more

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Car wash is mediocre. Most of the workers really don't care and tend to do a half ass job. Paid $40 for inside and out and car still had visible dirt on floor mats and center console. You literally have to supervise them in order to get your money's worth. I always Intend to tip well but the job is shitty. I'd rather just take the time and do it myself , no one's gonna care like you for your own stuff. Only thing I'd return for is maybe a ride thru read more

Good wash. Fast service. Good prices. Just went yesterday and my car came out shining ! Would recommend

I love this car wash. The young adults who work there are so professional and hard working. Strongly recommend (prices are a bit high though). read more

I went though the Hampton location and I was load up and paid good money to not get what I need done but the reason for this post is that I was riding behind a car with an antenna they got snatched off by the brushes of Auto Bell car wash smacked into my windshield I had to ride through the whole car wash with water coming in on me only be told by the manager an hour later that they were not liable because they couldn't find the antenna and they never shut the car wash down to thoroughly look for the antenna. I also know what is that they sent two little young boys through there to look for something that's the managers job he faked two bathroom breaks in an hour mind you my car records and I see everything and he never went to the bathroom he stood in the car wash Talk to the employees. I would never do business with auto Bell again read more

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I brought my vehicle here hoping for a decent wash. My car was left with bugs on the front, dirt on the seats and they fail to clean the trunk or even wipe out the door jams. I asked the people to touch up some spots but even after they went in and said it's done it was still dirty. I wouldn't spend my money here. read more

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I have to wait a little longer than usual because they take their time to clean and ask their customers to inspect if they missed out cleaning a space in their car. read more

Autobell Car Wash - Car Wash Near Me - Hampton, Virginia

Scratch / Dent on car due to the fast assembly line method of car washing at this hard labor camp. Workers trying to help me my boss is very irrational towards his subordinate... All I wanted was some information on on how much it cost but I felt very rushed by the onslaught of vehicles waiting in line and the attitude of the rest of the staff... Then, when I went to the restroom inside someone was in there cleaning but there was no sign up... On top of everything else they were driving my car out extremely fast out of the tunnel and I said that's enough I've had it and I went home I called made a complaint when I got home I noticed a very bad scratch and dent on my tire well area on the left quarter read more

Autobell Car Wash - Car Wash Near Me - Hampton, Virginia

Not as clean as I thought it would be. For the time that it took them I expected this. It took them 10 minutes I felt like that was very fast however that explains why a lot of stuff was missed. Not sure if I'll go back. read more

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Just find another place to get your car washed, especially if it's cold. This is my second review for this place which should be closed until renovations are complete. Not only do you have to sit in a tent but there is no heat (out of propane). Talk about corporate greed and being unprofessional. read more

Autobell Car Wash - If this is how customers have to wait you should have just closed down until your repairs were done. This is just corporate greed. - Car Wash Near Me - Hampton, Virginia

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A joke!!!!!! The guy pretended to clean my car!!! And what are y'all putting on them cleaning towels??? Oil??? My car was slippery and dirty once they were done! Shut this car wash down and retrain the entire staff and do a grand opening . Maybe that will clean up the reputation y'all got for the worst car wash out here!! read more

The Auto Bell on North Armistead in Hampton is my favorite car wash. My car had not been washed in a couple of months because of weather and because most of my time is spent outside Hampton Roads. I received the email about the company using an interior disinfectant. After reading that email, I knew I was going to get my car washed. The staff was professional, and used personal safety procedures to keep themselves and the customer safe. The interior disinfectant did not add any discernible time to the car wash. As always, the service was top notch. I asked the the trunk well be dried. The trunk well was not only dried, but the trunk was vacuumed and disinfected as well. Thank you Auto Bell for your great service and attention to detail. read more

Not the greatest. No fragrance, window streaks on all windows, wasn't waxed, and my cup holder is still dirty. Won't be coming back.

In the past week I have taken both my cars to Autobell, first my wife's Jeep which I have to ride with in the wash because of the onboard lane assist system. This means it was not vacuumed since I was sitting in it, at the end the car was returned to me still not vacuumed. I questioned the attendant and he swore up and down they vacuumed it but it looked the same on the inside. After a little attitude from the attendant my car was vacuumed and returned to me still a mess. Since I am regular user of this Autobell I returned with my Altima a few days later praying it was just a fluke. Once again car was returned to me not as clean as promised. The doors hadn't even been wiped down on the inside. I didn't argue it the second time and just left and will never return. I am not sure what changed at this Autobell but it was for the worst. read more

I am not a fan I think the car wash took off paint Around my driver side back rear well ... they say policy is to stop the wash for a rotation of 4 cars if nothing happens to them it could not have happened to my car ? Before I got there I hadn't noticed it until I went through the wash. Very disappointed it's my word against there's! Private message me and I will show the photos . I'm very angry !!! Getting a quote next week on a paint job . I have been going through this location for years know problem not sure why it happened this time . I will never go back . Thinking of checking with my attorney pending on the price of fixing it? Jeff if anyone has had this problem please call me . 757 - 639- 7084 Thanks Sally you can contact me any time . Your company has all the information , also right here in this review is my only phone number.? read more

I have been going to this location for over 2 years and have had A monthly membership for that entire time just recently a young man named Spencer decided to tell me that I couldn't get my car washed unless I had the card in hand he then proceeded to cancel my to your membership and remove the sticker from the inside of my door. He Is rude and had the nerve to tell me he wasn't trying to be An as**hole but it was company policy from the corporate office. When I call the corporate office they hadn't heard of such a policy read more

So after a long night of partying I woke up to a filthy car with vomit all along the outside of my vehicle (don't ask me how it got there... I do not want to be reminded). I tried to clean it up with the supplies that I had but it was not working. I remembered this location and decided to come back. The line was not long at all (but it gone longer later so be prepared) and the rep there was very knowledgeable and friendly. The cost was very effective for me and so we ran the car through the wash. They did a very good job with the windows, vehicle itself both externally and internally. They even hit the cup holders, and change areas (the areas other car washes love to forget). The other trick is they cleaned the rear view mirror (again you would be surprised on how many places miss so many simple things). They even sprayed the vehicle to give it that good car smell. It only took about ten minutes tops and I was enjoyed and back on the road with a clean vehicle. Whenever in the Hampton/Newport News area try it out. I was definitely impressed and left with a good impression. read more

It's beyond cold and I'm willing to dish out 18.00 to get all that junk off my jeep. Props to these guys for doing their stuff in all this frigid-ness. read more

Autobell Car Wash - Entry point. - Car Wash Near Me - Hampton, Virginia

Took my little Honda CRV there and they did a lousy job and they wanted a lot of money for doing a lousy job. I asked that all floor mats be cleaned and placed back in the correct location. They failed to do that. I asked that they clean the door jams and they failed to do that. I even had to ask them to vacuum the seats properly (redone). When I got it home my husband looked at the car wash and he was not happy either. Only 1 guy worked on my car - where are the employees? Bottom line: Prices too high, result are poor, customer service is lacking. read more

I am not a fan. Auto Bell? It was more like Auto Hell. Yes, I paid only $6.99 for a wash that day and then never got my change back from my $20 so someone made out with a little pocket change that day. I was so disgusted I didn't even want to respond to the manager's calls. I will definitely NOT be going back. I was in Hampton for an important business meeting and wanted to try them out. Big mistake. I will continue going to the automatic car washes in Newport News. At least I won't be stiffed this way. read more

I've gone to autobell on and off for about a year now. They've always missed a few spots here and there but nothing major. Today however, was the worst I've gotten. They left my car completely unvacuumed, they missed so many window spots, and they did not wipe down any of my leather seats. It was awful. Do not go here! read more

My car was very very dirty, they did a great job. $16.99, wash, interior clean, floors swept etc.. read more

Autobell Car Wash - Great service, with a smile. - Car Wash Near Me - Hampton, Virginia

I normally would give this place 3 star. As I have been going here on and off for several years now. However this most recent visit there was an employee that went above and beyond. This most recent visit was just yesterday and the Employee name was Ricko. Let me tell you normally just a so so car wash and detail. This man worked wonders on my car, and I'm sure it hasn't looked this good since I got it, and trust me I had neglected it the last several months. In a fast pace and very detailed, he got everything! Give this man a raise, and great customer service on top of it all. I will be back and will personally ask for him. read more

Do yourself a favor and buy a $6 car wash from a gas station. It'll do more than anything these guys "promise". They don't touch the interior at all. read more

I am very upset with how my car just came out. I bought the 2 for $38 and If I hadn't already paid for it I would not be bringing my 2nd car here. The outside was still dirty I walked up and immediately starting wiping off dirt when I got home. I had to ask the guy to clean out my cup holders and vacuum my floors because they looked as if they weren't even done. For getting such an expensive car wash I at least expected my car to look decent but I don't think my interior was even wiped down. My windshield still had bug guts left over from my recent road trip it was so bad. My seats still had the coffee drop I had spilt this morning which I cleaned myself once getting home. The only reason I've given it even 2 stars was the guy was very polite and had good customer service. After my next car gets done I will never be returning. read more

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I've been here before & always had to change my daughter's diaper on their single seat chairs in their lobby. I would give more stars if there was a changing station in their bathrooms. Everything else is pretty good, they work quickly, so don't expect a detailed service, they get the job done. read more

Very meticulous and detailed cleaning. I'm usually not fully satisfied at places like this, but the team at the Hampton location left me pleasantly surprised. They were very nice and spent almost an hour detailing my car. I think they cleaned it better than I would have!! read more

You know what? I give up on Auto bell. THIS one. I brought them a brand new, literally, New Mercedes and it left looking like a dusty pinto. All I saw was water stains, dirty door jambs and base boards. My rims looked BEAUTIFUL after I MYSELF went back over them and I could've LICKED my windshield and dashboard cleaner. Towel residue on EVERYTHING EXCEPT the stuff they didn't even bother touching like the steering wheel, the dashboard and the windshield. Look ... for 23.99 you can wash your own damn car AND have a drink for a better job well done after! I can NOT believe they take the $ upfront but that's because they KNOW they have a terrible skills. Not trying to be funny but for my money, I want a car washing expert! There's just too much competition. I hate asking ppl to do their job BETTER. What kind of customer service is that? I don't want FAST, I WANT IT DONE RIGHT! I tipped the kid 5 bux cuz he was polite and young and I'm a good person... NOT because I was happy. So could've done this quality of work on my own for free. read more

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