The alert chime in my car always makes me jump. It makes me think my engine is about to fail. But…read moreall my car wanted was a long tall drink because I've been using the wipers a lot to get the salt off the windshield. Luckily wiper fluid is an easy fix. I found Advanced Auto Parts on Dempster, large parking lot. I walked in and saw two kinds of wiper fluid right away. A nice customer let me go ahead of him. A nicer employee quickly rung me up and answered my questions. Easy!

Dennis saved the day! Car wouldn't turn over-dead battery…read more Got a jump to get me to Advance Auto Parts. Called AAP from their parking lot, explained problem (had two small grandchildren in the car). Dennis told me of battery options. I selected the best DieHard battery. Dennis came out to the parking lot, installed the new battery. We didn't even have to get out of the car on a very hot day. Dennis' customer service was over and above my expectations. He knew I was a stressed grandma and was so kind, helpful and efficient with installing the new battery. I am so grateful for Dennis' help. Thank you for speedy service, excellent customer service and kindness.

I'd give them five stars, except they were supposed to call me and let me know that the headlights…read moreI'd ordered and paid for online weren't in stock, contrary to what their web site said. When I didn't get the confirmation email that they were ready to pick up, like I usually do when I order something from them online, I stopped by the store to find out why. It all ended up okay, because they refunded me the cost and sold me a different pair, but I'd expected it to be a quick trip, and it instead turned into more of a project. On the other hand, Adam, who installed the one headlight for me, was great -- excellent customer service on his part. The guy who was supposed to call me and didn't (and admitted it while I stood there)? Not so much. Fortunately, because I've purchased from them several times, I know this isn't the norm. It's just a shame that it happened.

I've gone to the store multiple times, mainly because I live two minutes away right down the…read morestreet, but every time, without fail, the service is poor. The guys at the register are always slow to respond and ultimately indignant if they have to help me find an item or even answer a question. But this last time was a new low. Once again it took about 5 minutes just to get their attention in order to ring me up, but this time, there was about seven or eight "friends" of the two guys working there. Literally like eight guys all standing behind the register counter staring at the customer. Honestly, it felt and looked more like a gang then anything else. And of course, all of them staring at me while I bring my items to the counter for purchase. So sorry to interrupt! I'm just the dumbass customer that's doing the shopping, and not a part of the gang-related activities behind the counter! Well done AutoZone!

Joe and his team are absolutely amazing! Joe is very professional and honest with what actually…read moreneeds to be done on your car. I come all the way from a western suburb (about 40 minutes away) because of how I trust Joe and his team to take care of my car and be honest with the needs of my car. Look no where else and come here for your car needs. It's worth the drive to come to here.

Hollywood Auto always takes good care of me. I have an old Toyota Prius. They know what they are…read moredoing! I've been going here for at least 20 years. Thank you Joe and Sam!

Great Murray's location with a huge variety of car things to choose from. They have anything and…read moreeverything you could need for your car -- no matter what model it is. The best thing is that the sales people here are really knowledgeable about their products and are a great help. They also have an auto repair center at this location.

I have only been to Murrays a couple of times...for the record, they have been bought and are now…read morecalled O'Reileys Auto parts. Pretty much the same policy though with parts and replacements from what I was told. Keep the reciept for any issues. I was getting my car washed this time around and I couldnt find rim cleaner (from the brake dust) So I cam in here and the guy was pretty neutral but helpful. Its close to my house....they changed the store around abit inside but I expect it to not have changed as far as service that much. I know alot of my friends have raved about Murrays before.

This is the go to place in Chicago to get your car done. Real people with high end quality work,…read moreknowledge, and customer service. Could not recommend this place more.

When we first got our Tesla Model 3 my husband thought I was crazy getting it wrapped with Xpel…read morepaint protection film at Midwest Autobanhd. Ross also put a scratch guard plate on the underside of my front bumper. Ross was great and is a great guy. After two years and countless scratches on and under my bumper, another high end car shop doing other work on my car confirmed that the Xpel "wrap" and the plate both saved my bumper and paint job. I brought my Tesla back to Ross and he replaced the wrap and confirmed that the car was protected by his original wrap.It looks fantastic it looks brand new. Here are pics of the wrap being scratched after 2 years of use and my car after Ross's shop replaced the wrap. Love it!

This place had a replacement battery for a 1973 bmw 2002tii. Yayyy. They were knowledgeable,…read morehelpful and easy to work with.

This store made us waste over 2 hours because they gave us the wrong part. We had to wait for the…read morepart (alternator) to be shipped in, but we wanted to get it quicker so went to a different location that had the part. However, this store was the one who charged us the wrong part. They were unprofessional and gave little assistance, it looked like they were guessing on which specific part to charge us. It ended up being the wrong part when we tried to install so we had to drive another 30 minutes to that second location to exchange the part. The second store was much nicer and actually gave us the RIGHT PART. And most importantly-- IT WAS LIKE 50 BUCKS CHEAPER (whole part was basically 400$). So this store charged us for the MOST EXPENSIVE AND NOT CORRECT FOR OUR CAR ALTERNATOR. Learn how to do your job correctly please and double check your parts so poor people don't end up wasting their whole days over your pathetic little scams to overcharge customers!

Great team of people that are always helpful with great Car advice. Go to place for Car parts.read more

Super helpful guys there are great with questions and giving assistance. All customer reps could…read moretake training from these guys and better off. Shout out to Kevin, rain and cold and happy to come out and help me out. Thank you!

Being a short woman doing my own errands to fix my car, there's a lot of stereotypes typically…read morethrown around when I walk into any autozone looking for a part. I've had really bad customer service experiences with other stores nearby so I thought I should give this location a try. Immediately when I walk in I see it's not busy. Three employees were talking amongst themselves but once they saw me all asked to provide assistance. Let me tell you how awkward and loud it got... It didn't. The men were very respectful when I declined for help and waited at their respective posts. So my problem today was that my AC unit wasn't blowing any cold air. Typical me just assumed I needed AC/coolant liquid. I walk up to the cashier with a gallon's worth and really inquire on my problem. He asks to take a look at my car, which is what happened, and he recommended to recharge my AC thingy, (there goes my knowledge). I had NO idea what that was and was completely blown away by this technique I've never heard of. He walked me through the procedure, and found what appropriate sized canister was best. Completely professional. As I'm purchasing the product, the store manager comes up to ask me on my prior knowledge of this. I tell him I don't know anything, he tells me all the tips & tricks & the do's & do not's.. I was completely frozen in fear and anxiety. Luckily, he was nice enough to even do the WHOLE recharging procedure outside with me in today's heat. We stood outside for 15-20 minutes just periodically checking the AC vents in my car to feel if any effort amounted to anything. I was concerned that I needed to replace something or fix another thing. The manager kept reassuring me that as long as a wheel was running I should be fine. Long story short, I got what I needed: a lesson & a very cold car. I give huge props to the gentlemen inside as well as Andres, the store manager on duty. His customer service etiquette really changed my perspective on the Autozone locations here.

My smart key needed a battery replaced and the staff member stated that he might break it. After…read moretaking it apart, not removing the small screw that I'd asked about, he indicated that he didn't have the battery. He claimed that the small screw was for holding the motherboard and didn't need removal. He had the keys to my home and handed me back the single key. When I asked about my keys, he took a couple minutes to locate them. Didn't appreciate his sense of humor, nothing funny about getting locked outside in the cold weather. I purchased a battery from Walgreens that didn't appear to work. I noted the polarity when removing the battery. Next day I went to Honda. Honda informed me that the battery had been installed incorrectly. They indicted that the screw should have been removed rather than stripped. Well he did warn me that he might break it. Wish he would have mentioned putting the battery back in the wrong way.