Steve greeted us as soon as we opened the door. Their…read moreLabador Retriever was friendly and ready to assist. Smiles! This store is a frequent sponsor of the OBX Car Show in Manteo, NC. Manteo is about two miles away the main road. This autoparts store is well organized and looks like it has everything necessary to repair any vehicle. I love their focus on old school cars, it is difficult to find parts for older cars in stock but this store understands its customer base. Great service, great selection!

We were in OBX on vacation, our car battery needed replaced . We pulled into car quest tech came…read moreout, went back to get a battery, replaced it and we were back on the road in 13 minutes. Very friendly, helpful staff! Thank you

I WOULD DEFINITELY BUY MY NEXT TRICK HERE (if my wife hadn't told me this was my last truck with a…read morehomicidal look in her eyes.) Great buying experience. Fair pricing (I did shop around) fair trade in, excellent service. I know I should expect that with the substantive cost of the truckof the truck, but much better than other Ram dealers I visited. Had a problem with an accessory. The wrong one was ordered and delivered with the truck. I tried to use it for the first time 2 months later, discovered the problrm and went back . With no questions asked, they replaced the accessory. Took less than 24 hours.

My truck had to be towed there and I paid $1497.00 for electrical problems caused by water leaking…read morethrough 3rd brake light. Seems to be a known problem as it happened to both of our trucks. (2020 & 2022) but was charged $420.00 (2 hours) for diagnostics. Was still having problems with it & it had to be towed back. I then was told needed a battery & it would be $511. After paying by credit card I noticed I had been charged $858.00 for the battery. They said I "should have known diagnostics was $210.00." Still doesnt add up to $858.00 They won't take any responsibility for the error.

Had a flat and they got me in right away and took care of me. Great customer service! Thanks guys!read more

Small shop with a very talented mechanic. We had a tire punctured by a screw, and "Jeff" fixed it…read moreas we waited. As a former amateur auto mechanic I was impressed with his skill and workmanship. Reasonable price too. I would highly recommend for things like this.

Misdiagnosed car issue ! Over charged and never looked at the problem . They try to get me to…read morereplace the engine when it was only a timing belt ! I would believe that to be a basic mechanic diagnosis . Check the timing belt first ! lol ! $10000 versus $3000 ! What a scam!

I have great respect for ocean auto. They reached out to me, apologized for a miscommunication in…read moretheir shop and have offered to pick my truck up and fix it. Who does that anymore. Thank you for being honest.

Day 2 of our family vacation in OBX, and our battery in our VW minivan died in Kill Devil Hills…read morewhile in the Five Guys parking lot! Panic sank-in like a weight on fishing line dropping off Avon Pier. Turned out we needed more than a new battery: the alternator and serpentine belt both needed to be replaced and every place we called was booked for the next two weeks! That's when Chantal at Kitty Hawk Truck and Auto worked her magic. So grateful to John, Chantal and Steve. Thank you so much for making our car repair dreams come true! Next year, the plan is to have John turn our minivan in a Maserati.

Fantastic Service, Impeccable Experience!…read more I've taken my vehicles to many different mechanics on the Outer Banks throughout my life and none of them compare to the level of professionalism, experience, and customer service as Kitty Hawk Commercial Truck & Auto. I was able to communicate with the customer service rep over Facebook messenger and they answered all my questions promptly and satisfactory to my needs. I was able to get an appointment very soon within my availability. The first time I need them to do a full diagnostic of my vehicle. As well as fixing a few present issues. They provided me with a detailed description of everything I needed to get done and in order of priority. They provided cost for parts and labor. The customer service rep went over all of it with me, allowing me to gain trust in thier knowledge and experience. Because I was a happy customer the first time. I decided to come back. The second time I again spoke with the rep via Facebook messenger and they got me an appointment. I am unable to drop my car of during business hours which is OK because they have an overnight dropbox. I highlighted what I needed done, from the previous list they provided, and they took care of exactly what I asked for. The best part about it is that it was all at a reasonable price. Even though I leave my vehicle for them to ha e it all day so they dont have to rush or worry, in case they unexpectedly get slammed, they always get the job done in a faster time then I expected. If you're looking for real experiences in trucks and autos. If you want to get your vehicle fixed right, at a reasonable price and in a timely manner then you definitely need take your vehicle here. They will take care of you. I am one extremely satisfied customer for life.

Since I moved to the Outer Banks from Southern California at the end of 2015, I've used Billy's for…read moreall of my auto repair needs. Whether it's a check engine light, brake problems or just an annual inspection. WAY honest, reasonably priced, and generally, just good guys. You get personalized service and if something isn't quite right, (which in my case has been rare, but stuff happens), they go the extra mile to make it right. They were recommended to me by regular customer and I'm just paying it forward. Thanks to Billy, Kenny and the rest of the crew for making me feel at home when I get there.

Have a scheduled inspection at 10:00, I arrive, go into the office and let them know I'm here…read more Over the next 15 minutes all the workers just peak around the corner and stare at my truck. Not a single person actually does what they're supposed to do. I parked exactly where they told me to. Never going here again, this has happened before!