Phenomenal customer service from Aiden! He is very helpful and knowledgeable. I can't thank him…read moreenough, he helped me twice in a week when I needed a battery and wipers in the middle of freezing temperatures right before they closed. He was very pleasant and happy to help. Totally goes out of his way!

Extremely helpful and nice. Helped me find everything I needed and get it installed on my car.read more

Staff is great! Busted my finger up and could change my windshield wipers, but the manager got them…read moreon in minutes! Good people!

Austin was the guy up front and was acting like a baby when I asked him to help me find a brake…read morebleeding kit. I understand it was 2 minutes to close. Don't be in customer service acting like a dick.

We always get good service when we come here, and they have enough parking. We have purchased items…read morein the store and online and returned parts that are refurbished for resale to get a rebate. The staff are great to work with. Sometimes there are discounts offered for in-stock items and online. They don't apply to items that have to be ordered by the store. I just order them online, apply the discount and free shipping, and have them delivered to my home. Delivery is free if it's over a certain amount. You can still return them to the store if needed. They have most things in stock, mind you. What I needed was a rare request. I still appreciated turning in the old part in the store for a big partial refund rather than having to ship it to the company.

Taylor took great care of me today with a burnt out headlight. So courteous and personable. I will…read morecontinue spending my money here, the employees are top notch.

What's the purpose of ordering online thinking you'll be able to slide thru and grab what you need…read moreon the way when there's one person working the floor while the other 2 guys sit in back with "anytime mins".. after being ignored for about 10-15 mins, I went back out to my car to call so it could be brought out hoping that'd be quicker ( as well as it states in the instructions for curb side pick up) then the guy that answered directed me to come in... Overall If you got a half hr to kill, feel free to stop by as even if I wanted return my item, I would rather just not come back at all

Horrible customer service. Wanted me to wait an hour when I was the only customer. Extremely rude…read more I drove from out of town for nothing! I ended up leaving after being treated so poorly. I suggest if you need a tire go to on point auto service in Rochester. I will be taking my business there from now on!

I have always purchased used tires from Dillons because they were recommended to me by a friend…read more Sometimes I get okay service, but the last couple times I've been there the man at the service desk was rude beyond belief! I am a small woman and I went in there today to buy 3 tires from them. I asked for assistance grabbing the tires and he flat out denied me. After grabbing the tires I was going to purchase I needed them installed. They wanted me to wait for them to take their lunch break before they installed them. They showed no interest in helping me even purchase them. I am a repeat customer in the past but I will NOT be returning

Josh did a difficult battery change for my car and put on new wiper blades as well. He was very…read morefriendly and very efficient. I will be going here from now on for my basic automotive needs. Joshua was the other attendant and he was also very friendly as I waited for my car to be completed.

My husband visited the store to get a wheelbearing to fix my car. We took the part home where it…read moresat unopened because we found out that the wheelbearing was not the problem that needed fixing. When we attempted to return the part we found out that the part we had bought was not what was supposed to be in the Box. They refused to return the part they had sold us so I will not be returning there in the future.

Absolutely horrible customer service they are the most condescending people that you talk to I have…read moreever dealt with every time I call in there they act like they are so annoyed that they have to talk to you and they treat you like a piece of garbage and I have a shop account with them I absolutely hate calling in there or dealing with them.

I've worked with other salvage yards across the Twin Cities and these guys were by far the best to…read morework with. Their quote was already very competitive and because my car was so close to their location they reduced the driving fees! Super professional on the phone. They made sure the driver called before picking the car up so I had a chance to get some things out of the trunk. Even though I failed at this and forgot two very important items, they were helpful above and beyond the call of duty after the check was cut an in the mail. I can't recommend Viking Auto enough, especially for the South and East side of the cities.