Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

Tommy and his son run an excellent family shop. They are incredibly nice and professional. They are…read morealso fast and deliver high-quality work for an extremely reasonable price. I have had everything from an emissions regulatory circuit, gas tank, oil change, a switch replacement, a flat tire patched, to state inspections done there and I have been satisfied with the service every time. Since I moved to Raleigh in 2021, I have gotten all my work done for my car a Mission Valley Service Station. I would highly recommend their shop to anyone in the NC State to downtown Raleigh area.

Loved this place! I am just now dealing with my car issues on my own and was worried about being…read moretaken advantage of for that reason but Tommy was very honest, helpful, affordable, and fast!

Very bad experience! They changed my ac filter and now my car has a loud roaring noise. They…read moreliterally told me they were not mechanics and could not fix it and recommended I go to Firestone. I will never again go to Valvoline.

I use this Vavoline for vehicle inspections. Clean waiting area. Often no wait. Friendly staff…read more It's my go-to NC inspection place.

Stopped here while in the area for an inspection. Convenient location. When I arrived the staff…read moreseemed professional and showed a willingness to assist. My car was immediately pulled into the service area. After that I waited for a while. A little over an hour. I'm use to a 20-30 minutes in and out. Several cars after me were finished way before mine (one having an inspection). No follow-ups during my wait. While I am appreciative of all the recommended maintenance services to keep my vehicle in good running conditions - the delivery of this report via email to me never happened. No estimates provided without me asking for the price of one specific part. The rep saying, oh very expensive....To me this tone came across as if a certain assumption was made on what's affordable. The communication was very odd to me if I came in only for a vehicle inspection. Had the report arrived via email as promised this experience would've been much better on my end. Lacked the promised email. No real value to report here inspections cost the same everywhere. They did not did not send over said report. Based on my experience, C&C wouldn't be at the top of my list for any of my vehicle repairs. Update 11/21/25: summary received a day after this review via email.

Great service. Kept me moving even during a busy time. Removed a skid plate that was giving me…read moretrouble, free of charge, and walked me through how to think about whether to replace some components. Much appreciated--would highly recommend.

I have always debated coming back to this jiffy lube location. Sometimes I can get in and out and…read moreit is fine, other times it is an ordeal. It is one thing if it is busy and I have to wait -- no problem. However, I was there for 40 minutes already and the manager asked, without looking me in the eye, to back up to allow a car that just got there to get ahead of me in line. That is inexcusable, and treating another customer like they are not a priority although they patiently awaited their turn in line. Second, I have had consistent issues with the staff. There is one in particular who comes in to say I should purchase additional items or to let you know about the outcome of an inspection. He is unnecessarily snarky. If don't pass an inspection or don't purchase additional items aside from the oil change, don't tell me "You need to get out then." Thirdly, while services can be convenient, jiffy lube services are quite expensive. I don't drive anything luxurious, my car is over 20 years old, and I pay no less than $80 for an oil change. There are way more affordable shops that are equally as convenient. My recommendation would be to seek services elsewhere. I have given this jiffy lube several chances, and I am overall not happy with the customer service. Why come here to spend more and have unfriendly staff, when you an work with a nicer staff elsewhere for less? If this jiffy lube location comes across this review, please consider retraining your staff in matters of customer service. This would make a world of difference for your business.

I came in for a vehicle inspection and the team was extremely kind, professional, and quick! I will…read moredefinitely be returning

Most convient oil change EVER! I paid $100 for a full synthetic oil change which is slightly…read morecheaper than shops in the area. The best part was he came to my work and was done in 30 minutes. Highly recommend!

Not only does Raheem do quality work, he is a quality person. When my car overheated on my way to…read morework, this man worked on it for hours in the freezing cold to make sure I could get home safe. His pricing was extremely fair. He also talked me through all the issues with my car, showed me the failing part, explained what needed to be fixed and why, and answered all my questions patiently and kindly. I am a woman, and never once felt uncomfortable with him or like he was trying to pull one over on me. I recommend R&S with my whole heart!

Hands down, the best. I can't believe that there are not swarms of people posting reviews on here…read more King's seems to have a long history in Raleigh. Every time I mention it, people say, "Duh. You didn't know about King's? My father sent me, and his father before him." Service is fast, friendly, and honest. We love King's and will never go anywhere else.

Regular oil change, etc., and inspection. Done quickly and professionally as always. Love these…read moreguys!

Came right to my job It was done by lunchtime just in time…read morefor me to ride out for break

As a woman, I can tell you there's no shortage of mechanics out there who will look at your car and…read morediagnose you with stuff you don't need just to charge you more. Clyde at Pass The Wrench doesn't do that. He's a fine young man who provides quality, affordable service. If the job isn't done that day, you pay him when it is. I seriously lucked out by asking on Reddit if anyone knew of a mobile mechanic that could come to our house and fix out Infiniti, someone recommended him. He answered his phone right away, listened to the issue, and came plenty prepared. Not only was he fantastic with the service he provided, he was able to get us discounts on the parts we needed, willing to work around us very close to Christmas (even offering to work ON Christmas), and it turns out he can do more than just cars. Since moving to NC, all we ever hear about is how everyone in this state has "A Guy" they know that can do fix-it/handy projects around the house. Clyde at Pass The Wrench happens to be That Guy for us now. It's rare you find someone that loves what they do and is willing to do good work at a good price without trying to swindle their customers for a quick buck. When it comes to local businesses, Pass the Wrench is exactly the sort of place I want my money going because the person running it happens to be just an all around good human. He might be based out of Raleigh, but he services all over and will come to you to fix your car. We're out in Clayton, and he came to us without issue. I will personally be recommending him to everyone I know.

Came to this location with my company vehicle. I'm amazed how they always pull the cabin air…read morefilter and engine air filter. The surprising part is even if my engine air filter needs replacing, they never carry it. Put it in the notes and either stock it or don't pull it next time. They provide tire rotation, but always make excuses why they can't do it or tell me the treads are wearing evenly. They are wearing evenly BECAUSE THEY GET ROTATED! I have no words. But they DO change the oil well.

Went in for break pads, rotors and tire rotation. The manager was on top of everything and kept us…read morein the loop of what was going on. Even gave us a discount. Will keep coming here.

Had oil changed on my pickup truck Service was ok…read more Everything was done as they said. Plus new air filter Only problem I had with them is I felt I was bothering them for coming there No smiles No pleasant attitude. I felt like I was a nuisance. The water they use to clean my windows was filthy. And made the windows worse. I usually go to the dealership to have this done but didn't have the time to make an appointment. But will next time

This is the first time that I've visited a Jiffy Lube and did not have the attendant or supervisor…read moretry to upsale me. Shy asked me pertinent questions about my vehicle and my needs. He recorded them and that was it. The next interaction, less than 30 minutes later, was "your car is ready" followed by the cost, which by the way, with the coupon, made it a great deal. He was friendly, knowledgeable and exceptionally respectful. I will return to this location again.