They were about he same as the other stores. Customer…read moreservice is average. Prices are about average. And I sometimes find what I need and sometimes they are out of stock. I can't say anything extraordinary about this location. At least it isn't a complete bust.

Went to get a battery and the employee said they couldn't put it in because it would take him more…read morethan a half hour. Mind you it's two screws then the terminal leads. Ive done it before in 10 mins. Lazy employees and they said they are managers. What happen to you auto zone you use to be good now you got people that don't know what they are doing running the store give shitty customer service. Will never shop there again

This is really a nice kia dealership. I called to get my brake inspected and talked to neddie in…read moreservice. I was given a VERY competitive estimate. I made a appointment and came in. I was immediately greeted by Allen. A couple minutes later Neddie (Service Manager) came out and shook my hand. Very nice staff. Less than 30 minutes brakes were checked and confirmed estimate given. They have very nice refreshments in the waiting room too. I talked to a salesperson while I was there. Itxel was extremely nice and professional. We road tested a cadenza. Nice car. Even though I did not buy a car there. I will definitely return to this dealership for service.

This place is a joke!! Thomas Kia of Highland is useless. Took the car in to get tires installed…read more Made the appointment last Thursday, took the car in this morning and they only had 3 of the 4 tires. I had to sit around all day waiting. Now they FINALLY get a 4th tire, but they close at 5PM, so I have to bring the car back for alignment. They could have very easily gave us this information on Friday and had me reschedule the appointment. This is just another example of why they get such shitty reviews. Don't give them your business. If you want a Kia, buy from Merrillville Kia.

My brief experience here was beyond amazing! I got a flat tire right around the corner from here…read more Found out my brand new SUV had no jack and some other thing needed (never actually changed a tire before). Long story short these guys helped me out and I was back on the road in no time.

They are really letting children sell parts. I went there at 6:30 to try and get a battery put in…read more I could not get one put in because it would mean that a 17 year old would be "left alone in the store". What is going on with these people? If I ever go back, it will be to deal with one person, and that person is Shane. Great young man that knows cars, and he is the one to ask for when u go there because he will always put you first. I will only ever deal with Shane.

13 dollar seal Worker needs my email…read moreArgueing to get it Just rude and don't go in there Smells like weed

DO NOT get parts from this company, bought a transmission from them and it DOES NOT work,…read morecontacted the seller Rudy and he basically got mad and make difficult to return defective transmission also we lost for time to instal and remove this transmission. Seller Rudy lie with miles at donor vehicle . TOTAL SCAM. I will update after they refund our money.

From the owner: To ensure customer satisfaction by offering quality recycled auto parts.read more

I had a problem with my other car and they could not do anything with it Service Manager Tom took…read morecare of me and sent me to sales I looked at a few cars and Tim my salesman, was fantastic No pressure He was smart, friendly, courteous, funny and so very helpful Miguel helped him along and i am so happy with my purchase I love my new car I also had to bring the car back to have a new module inserted and got a call from service they approved it and will be in touch shortly Everyone is so super fantastic - the experience from buying to any issue with service they treated me with kindness understanding and are willing to go that extra mile I strongly urge anyone to go into Garber see TIM the salesman and you will no doubt be satisfied and so happy with your purchase They even helped me with questions AFTER i took my car home so what does that tell you They are with you every step of the way And, a word to the sales/finance people they are extremely friendly and helpful as well YOU WILL LOVE IT!!!!

The slowest oil change ever damn near 3hrs just to get an oil change. Please don't come here for an…read moreoil change because you will be waiting all day!