- Everything - made - my - mechanic - panic I'm Kinda…read moreAshamed to have the Sundance Sticker on my car - I got a good deal on a low mileage car. . . "A good deal" meaning I had to put over $1000 into after I started driving it. The tires needed replacing IMMEDIATELY- oil was leaking all over my work parking lot. My associates all had to tell me my new car is leaking oil. embarrassing .

I bought a traverse from Sundance on January 16th of 2026 and at the closing, I was sent to jay…read moremeyers to go over warranty options. I explained to Jay that I had never had good luck with extended warranty's and I wasn't interested. He told me there was no hidden clauses and this was literally bumper to bumper as long as it wasn't normal wear parts like light bulbs, battery, or brake pads. I paid the $2800.00 and 4 months later I have an exhaust issue that was a $400 fix and we were told it's not under the warranty because they consider the exhaust system "normal wear". Should've known better than to trust him and hopefully nobody else will sit down across the table from him and trust a word he says after reading this. In the photo is the part they changed and as you can see, they had to cut the part off. Crazy that something that is "normal wear" has to be removed with a saw. Sundance is only as trustworthy as the snakes they hire and train. Stay away from this hole.

Ok. This is the first yelp review I have done, but I felt they went so above and beyond that they…read moredeserve a couple minutes of my time. I was driving from Delaware to Michigan. My belt that powers the alternator broke at about midnight. I barely made to the flying j truck stop across the street at about midnight, no lights, car stalled as pulled in. I was there all night. I called them about at half hour before they were scheduled to open. The owner came over in about 5 minutes, took my car away and had me up and going in an hour, putting aside their other work to take care of my emergency. Price was very fair as well. Great customer service, and great work. If I lived in that area, they would be my exclusive auto repair place. 5 stars, THANK YOU guys.

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I just bought a Buick from Crippen and was very impressed with their team and the exceptional…read moreservice that they provided throughout the buying process. The sales associates that I met with were very friendly and knowledgeable about the cars and helped me figure out which car was the best fit for my needs. I ended up getting a Buick Encore and it's amazing! Equally important, they helped me understand the buying process and told me exactly what my downpayment and monthly payments are. I had a wonderful experience with Crippen and look forward to their continued exceptional service. They even sent me a letter and a follow-up phone call thanking me for my business! My girlfriend was even impressed with how wonderful they were and she is hard to please... Well done!!

Called about a jeep advertised with 32k miles. After our second conversation that used car sales…read moreman said they make a "mistake" when posting the car with 32k miles, the jeep actually has 92k miles. They car has been posted for a month. False advertisement to generate interest.

I've gone to this location for oil changes for a few years, and they've always been professional,…read morerespectful, and quick. But this weekend I stopped in for a headlight replacement, and they went above and beyond. They didn't have the correct bulb in stock, so they sent an employee to an auto parts store down the street to grab one for me. It was such a kind gesture and they were able to get me squared away quickly and easily. Definitely recommend!

The only guys I trust that won't trick you into 100 different add on services. They tell you what…read moreabsolutely needs to be done and won't charge an arm and a leg to do so. Professional, clean and orderly.

Brought my 2003 Dodge Ram ruck to Champion service to fix a nagging leak. The courtesy driver Theo…read moretook me home and picked me back up. The work was perfectly performed the same day as my scheduled appointment. The leak was caused by a leaking water pump. Service writer Tina and Jeff the service manager were great to work with. Very professional operation. They even washed my truck.

BEAWARE AS THEY THROW YOU ADDITIOBNAL AFTER YOU AGREE TO PURCHASE…read more Was looking for a truck and stopped last week at Champion as we saw a 2018 ram 2500 (121000 miles) listed for sale. we test drove it and liked it but there was another 2022 Ram with 62000 miles and not a high trim as theirs. Today my wife and I decided to see if Champion would be willing to deal with us so we buy their truck. I went in and told the sales person (Thomas) that we had an issue with the heater grid system in the 2018 that would cost us extra money to repair the issue as Dodge wouldn't do aa recall but fixed the problem on the 2025 trucks. The fix would have been a delete system heater grid that cost between 7-800 and 2 hours of labor. They countered at offering $500 off truck price. I re-countered with $1000 and a 5th wheel rail system for our 5th wheel. There was an advertised deal running also on this truck that they would match a down payment up to $2000 and also they dropped the price since we test drove it by an additional $2K. Anyways, Thomas took our deal to the manager (Matt) who was quite loud saying that now we want a 5th wheel rail system. Then after 10 minutes of stall time Thomas came back with the price sheet and showed us the following. New cost not told up front that includes. Theft protection guard at $2000 because they require all of their vehicles to have them because we are close to Detroit. I dont know why I have car insurance then. A reconditioning fee of $1100 that they charge eveyone again that buys a vehicle from them. We had enough and walked from the showroom. PEOPLE BEWARE OF THEIR EXTRAS THEY SAY ARE MANDATORY AS THEY ARE NOT. That is their way of recouping money from the $2000 down payment match and the $650 5th wheel rail system. Will be making a complaint with the Michigan Attorney General, the Better business Bureau and the FTC. One of those three will act.

I was royally screwed on a tire replacement, had road hazard…read moreon (4-tires) to replace the 1 tire that was only few months old. They insisted on replacing with totally different tire, correct tire not in stock. After telling them it would't work! Size same but not all-terrain. You don't run All-terraine w/All-weather. Told them to remount old tire very slow leak in side wall can travel home and back, order proper tire, I'd return when received. Since original 4-tire set had been ordered through them 1st time didn't see an issue. NO he basically hee-hawed around insisting all-weather OK. NOT!!! Held my vehicle up while holding me on phone a prolonged time doing nothing to try to resolve other than what he wanted to do. Till I had no choice to agree or not get my vehicle back. If that wasn't bad enough went to pick up my vehicle to find I'd been charged FULL price for the mounting, full price of the wrong tire he mounted and charged again for road hazard, 3x the price as charged for road hazard on original. I got screwed. I mean screwed. Car roared horribly, thought it stop after a bit. Didn't so tried rotating tires thinking it'd help. NOPE still roars badly. Will have to end up buying a whole new CORRECT tire again! Not at Walmart for sure! When I can afford to go elsewhere for the correct tire, pay mounting again etc. Hope no damage done to my vehicle before then. Hate confrontation I received on phone, figured I'd get no better in person. Posting this to try to save someone else the headache.

Crap service. I've come in three different times, First come first serve but won't sell me tires in…read morestore I get told by the same lady in glasses online purchases for tire service and purchasing