Great, honest, and friendly service. Pete is fantastic-- he does great work, makes recommendations…read morewithout selling, and is resourceful about smart solutions that won't cost you an arm and a leg. Highly recommend!

Pete helped me pass my auto emission test. Superior work and friendly. I would highly recommend…read morehim and especially if you have a used vehicle or under vehicle.

The person I spoke on the phone was upfront with the cost and the service. Upon arrival they were…read morefriendly, quick and efficient.

love Car one Caesar and Bruno are amazing people, I was recommended by Valvoline and what a great…read morespot. They are so honest and do such a great job On the spot, Two days in a row and I had everything done for the winter. Also the conversation is always pleasant. Thanks Lisa w/Equniox

I've been taking my vehicle - a turbo-charged Japanese performance car with a couple of…read moremodifications to Mike for several years now. He has always been exceptionally good value, super efficient, knowledgeable and trustworthy - and if you've been dealing with car mechanic shops for as long as I have, you'll understand how rare a find someone like Mike is. I have no hesitation in recommending Mike. He is one of those mechanics who does the right thing for his customers, and performs good quality work and outstanding service.

Forest Park Auto has serviced my car a few times. I was very impressed by the service, speed and…read morequality of work. More importantly, Forest Park Auto has been honest and very trustworthy. They are very transparent and the prices are very reasonable.

Brought my car in because it was making a funny noise. I expected it to be an expensive repair and…read moremy sister recommended Forest Automotive. I got a call about an hour later to come and pick up the car, it was finished. I asked what I owed, and they said nothing, it was a simple repair, just a couple of adjustments to the heat shield. I was shocked! This was the first time I had brought my car there. Talk about honesty and integrity..... Wonderful to find honest, competent, friendly people to work on my car right in the neighborhood.

I took my daughter's car here to be looked at and was told the repairs would cost more than the car…read morewas worth. We had just purchased new tires, but I went against my gut and did not take it somewhere else for a second opinion. I ended up selling the car to the owner for $300 and gave him the title. About a month ago, I started receiving calls from someone saying I was still listed as the owner and that the car had been impounded. It turned into a whole situation. The person who had the car was an elderly gentleman who said he had bought it from them, but he had no proper paperwork and did not seem to fully understand what had happened. My name was somehow still on the title even though I had thought I had signed it over. I had to go speak with the police an hour away from my homr and help this man get the car out of impound because it was his only means of transportation and he is elderly. Meanwhile, I left repeated messages for the owner of Forest Park and never received a call back. No explanation. No help. No accountability. This was extremely frustrating and, honestly, upsetting. Based on my experience, I do not find this business to be honest or honorable. I strongly recommend steering clear and taking your vehicle somewhere else.

The most helpful shop I've been to in years. On a Friday afternoon, I called asking if they could…read morecheck my car and they were able to get me in and out in an hour all fixed up before the weekend. Amazing customer service, will definitely be back.

I've been here twice and happy both times. The staff are nice. Called both times to make an…read moreappointment and they usually have availability the next day or two. Didn't have to wait too long. They also gave me a very fair price and assessment overall. The shop is very clean and organized. Will definitely come back

They were able to accommodate us on a Saturday morning, no problem. Quoted $50 to repair leaking…read moretire, and that's what they charged. Quick in and out. Courteous people. Exactly what you want when you need a tire repaired.

DANGER!!!! My wife had her tires rotated at "Elite" before…read moreheading on a road trip to North Carolina. Because of abnormal noises from her back left wheel, she pulled over to a repair shop in Indiana only to find that the wheel was about to fall off because only one of 5 lug nuts was in place and tightened. She could have been killed. The owner acknowledged the mistake, apologized, and paid for her repair in Indy. Some mistakes simply can't happen!

I'm always slightly remiss to Yelp something. It means I found something good, worthy of writing…read moreabout and sharing. But that means other people will glom onto it. C'est la vie, non? We have a Subaru Outback. It's great. But it's getting old. One day I parked in the city for a couple hours and when I started it again, it began to shimmy and shake and all the warning lights began to flash. I had five thoughts: A) this isn't good B) did someone steal my catalytic converter C) of course, I don't even know what that is D) or where E) this seriously can't be good Long story less complicated I googled a bunch of stuff it could have been, none of which I could do myself other than re-securing the gas cap (spoiler - that wasn't it). I called a popular auto repair place in Oak Park. It proved too popular. I wasn't going to get in anytime soon. Best case scenario was arriving early in the morning when they opened up and hoping I might get a call late in the afternoon. So I poked around Yelp and found H&R. I made an appointment for the next day. Next day I reminded Larry that I had a list of things from Google it could have been. "Hold on it," he said. "Let me check first, and then you can tell me." He ran a bunch of diagnostics and wrote down some codes. Then he put it into his computer and turned his chair to face me. "Wuddya got?" I read off my list. "Interesting," he said. "Sometimes Google is right on the money, so I want to know what you got. But it's this." He pointed to his screen and explained he'd have to get the part and that I should bring my car in the next day and that it would be done that afternoon. And true enough, that's what happened. The car no longer shimmied, shook, or flashed its warnings. A couple months later the air conditioning started making a weird noise, like an ocean sound. I called H&R. Larry said to just bring it in and he'd check it out. Once I got there the noise stopped. Classic. But Larry drove it around the block anyway. "If it happens again," he said. "Just drive it over." I guess my A/C fixed itself or it was the 'proximity effect', but I didn't need to go back. Which leads me to today... The brake light went out, which seemed like a simple enough thing to repair on my own. So this morning I picked up a bulb at O'Reilly. But I quickly understood that yes, maybe it was possible that I could fix it myself, but most likely I would lose my afternoon. And early evening. So I called H&R. "Just bring it over," said Larry. "And we'll have a look." I brought it over and 10 minutes later it was done. "How much," I said. "Don't worry about it." It might have been less than 10 minutes and I did bring my own bulb. But the fact remains, H&R know what they're doing. They're honest. They're thorough. They're dependable. They're fast. They're kind. They're good. They're worthy of Yelping about and getting folks to use them. I guess what I'm saying is that in the same way that I have a dentist and a doctor, I now have a mechanic.

I've learned through the years. If you want your car fixed right? Look for an experience. Mechanic…read moresomeone who's been around for a while... I've been extremely satisfied with the service...... I will never trust my vehicle with anybody else.... I had a few noises going on in the front of the vehicle and I had it at another mechanic prior to bringing it to H&R .I was charged over 1500 sway bar And control arm repairs And I was still hearing the noise. Had to bring it back there because they did the first repairs. Then they told me it was a transmission mount which is another 500 .... And I still heard the noise, i was done... I decided to bring it to Forest Park.. where they inspected the vehicle to see what the problem was. And it was my brakes and calipers.. so I do believe experience allows you to know what you're looking for in my opinion...

I visited this location to get all tires changed on my car. Ralph was extremely helpful in helping…read moreme pick the best tires for my vehicle given my budget. I'm always leary of going to any place related to car mechanical work or replacements so it's always a huge relief when I find someone who is trustworthy. Only downside to Pepboys is they didn't have enough seating for people waiting on their cars and they didn't have wipes so I could wipe down my steering wheel when it was returned (Midas did this for me so maybe I was just lucky). There's plenty of shops next door that you can walk around in while waiting for your car and this proved to be very useful for me. Good Pep Boys location.

You cannot count on this location. Appointments mean nothing. In some cases, they'll take your…read moreinformation and then not put it into their system. When you ask for a manager, they point fingers to avoid confrontation, and no one cares. There's no apology, or offer to correct the problem. Just blank stares and animosity toward you for creating an issue. I don't know why I went to them in the first place. Meineke on Madison is so much friendlier, more professional, and appreciative of your business, while offering better or same pricing. If you are looking for a car repair shop that will treat you courteously and professionally, and NOT as a necessary pain the staff needs to go through as part of the day, just skip this Pep Boys location.

Fixed a very difficult problem that other shops were completely off about, made sure my money…read moreactually went to something useful. Roy spent real time diagnosing an intermittent electrical issue on my Mazda 3. He found the root cause, fixed it, and didn't oversell anything. Fair price, honest work, and the car runs perfectly now. Highly recommend, great service, and would definitely bring my Mazda back.

Excellent service, very knowledgeable, prompt, and friendly service. Definitely worth the weight in…read moreline out in front!

In a world of untrustworthy auto repair shops, Russo's remains an exemplar of integrity. My local…read morefamily and I will always take our vehicles to them, so long as they continue to be honest, fair, and excellent in their work. My loyalty was further reinforced today, as Joe at Russo's took the initiative on my behalf to call and catch a parts dealer in their price gouging lie. Love Russo's!

I have been coming to Joe off and on for many years. He tells it like it is. Does not try to…read moreoversell anything. Excellent work.