They were friendly, candid and gave me tips on how to not to spend money unecessarily.read more

I was visiting a friend in Sonoma and one of my tires was low on air. I put air in the tire at the…read more76 station down the street from DeWitt's and and hour later I noticed the tire was getting low on air. When I arrived at DeWitt's I went inside and informed the woman in the office I had a tire that I thought had a nail in it. She asked me to leave the keys in the vehicle and someone would take a look. A young man came out and didn't say a word or give me eye contact. He drove into the shop and removed the tire. About 30 minutes later I was told the job was done and it would be $50. I know, inflation and all, but the last time I had a nail removed it was around $20. I didn't think to ask to see what he found in the tire. On all other tire repair occasions I was always shown what was in the tire. As I was leaving, the low tire pressure light was still on. I went back inside and asked the woman one, did they check all the tires to make sure they had the correct tire pressure and two, would they reset the low tire pressure light. I was told they usually check all tires to make sure they have the right air pressure (usually). That I needed to drive the vehicle 20 miles and the light would go off. I drove over 400 miles and the light is still on. I Googled how to reset the light and I need to release air out of each tire in order for the light to go off. Let's think about that. If the tires are inflated to the correct pressure and I need to let air out of each tire to reset the light, wouldn't it be best to do this at a shop where they can over inflate the tires or be able to put the lost air back in the tires? The tire repair may be excellent, but the overall customer service coming out of the shop was very disappointing.

If you need a mechanic shop in Sonoma this is the place. Andy the owner is very kind and…read moreprofesional. He helped me when I was in a pinch. His staff were also all very kind. I heard other guest's say the same good thing's as I was waiting for my truck to be fixed. It's clear they care about their customer's. My sincere thank's to Andy and team. Amy

Feeling kinda ripped off by these guys. Had a drain in the battery, took my car there and they…read moresaid that I needed a new battery. I had just purchased one a few days prior, but they said it was defective, and they would return it for me and replace it. It's possible right? I told them I needed a diagnostic and that the battery was new. They never ran the diagnostic, but instead charged me over $200.00 for getting another battery and putting it in. I could have, (and previously did), done that myself. Meanwhile, my car continued to have starting problems because they did not take the time to find out what the real problem was. Which is why I took my car there in the first place. Find another mechanic.

Professional, honest and knowledgeable! Highly Recommend!…read more He tells you how to save money before you even ask!

Its been a while since I used them, but they were good at diagnosing and fixing an electrical…read moreproblem I had. I was changing my battery and put it in backward. Of course I blew out something. I thought it was a circuit board, but after having it towed there (thanks CSAA) they simply replaced one fuse. Problem solved. I thought I had totalled my 2010 CRV. Thankfully not. They were professional, and didnt try to upsell me on unnecessary repairs. They could have, and I would have believed them. But they were honest, quick and professional.

I've been taking my vehicles to Metric Motors since 2012. They're honest guys and always do…read moreexcellent work. Best repair shop in Sonoma.

Bo and his shop crew did an exceptional repair job on my Series 2 XKE Jaguar. It was an involved…read morerepair and they handled all quickly and with expertise. I recommend them whole heartly if you have a classic car and want to find a shop you can count on and trust to do the job right!

Alignment Shocks…read moreControl Arms 2015 Mazda MX-5 Mike's has excellent service with fair value for the repairs I've needed over the last few months. They've answered all my questions very straightforward with no hassle. They are a great neighborhood shop and I'd highly recommend.

The last time I took my car here, the younger man working here was extremely rude when I dropped…read moreoff my car, they checked my car and then called me and said that I needed new tires... but they had just replaced my tires a month or two prior!! I told him and he said he would call me back. He then calls and says he was looking at the wrong car and laughs about it. Like several other reviews, they are just charging on whatever they want...especially women!!! DO NOT BRING YOUR VEHICLE HERE

Enrique and his crew are spectacular! We recently had a tire issue in Napa on Labor Day at 6pm and…read moreof course not a soul was open, anywhere in the area. I was making calls and Enrique answered the phone even though he was closed for the holiday. He was in his shop working on a new machine with his crew that day. I explained my dilemma and to my surprise he said he would wait until AAA brought the car over so I could purchase a new pair of new tires. He waited for an hour until we got the car there and he and his crew promptly mounted a new set of tires for me and had me back on the road by 9pm. I asked Enrique why he helped me out of a dire situation and he said it was the right thing to do. This is the mark of a service oriented individual. If you are in the area, stop by and meet a truly remarkable business owner.

I had a tire changed with a new one. The next day I drove to work not noticing my pressure was low…read more A 30 mile drive and the tire was flat. So I went to wheel works. They said I needed a new tire due to the used (bent) valve stem and internal tire damage. I called wine country, they denied giving me a used valve stem. I'm not sure if they have new management because I didn't recognize the people that usually work there. I'm a long time patron but not anymore. Tire are cheap when you pay in cash. They also sell used tires, why?

Front office staff Devin is extremely nice, helpful and knowledgeable. My tires were fixed when…read morethey said it would be and I was back on the road. Quick and affordable.

Wife took her car in for battery change. On invoice it said…read morethey also found a screw in a tire. Screw removed, tire repaired. No Charge. Wow ! So nice & appreciated. Thank you Dave's Jerry Bourne

Wow! What an amazing group of professionals. Everyone needs to get their car serviced there!…read more I'm a completely satisfied customer. Thank you Pacific Rim Auto Repair.

I wholeheartedly recommend PACIFIC RIM ! The folks there are…read moreprofessional and very honest which is hard to find these days especially impressed with Jason if you want honesty and reliability PACIFIC RIM is your place

They troubleshooted the source of a serious foul odor, found it in the cabin air filter behind the…read moreglove box, removed it, put in a new air filter, all with care and due diligence, for only $50!! Im very impressed!

This team is fantastic. I have a newish hybrid and used to go to dealer....they were always trying…read moreto sell me this and that. But the team at Oil Changer always check the same things and tell me I'm fine. They told me next time I will need transmission fluid changed as well as oil and I believe them. This is my third visit with them so I feel can trust their recommendations. One of the young me there also helped me hook up my phone so now on the screen I see the route instead of just hearting directions....GREAT TEAM. And I always use LOCAL whenever I can...thank again, YOU GUYS ARE GREAT