will not buy another vehicle from them starting having issues with the vehicle right away . brought…read morethe car in for swearing back breaks didnt find anything with them . but soon as my warranty was up the magically found the issues . service part is great but sales floor is full of lies .

I needed my car inspected and after calling about 6 places, they were kind enough to accommodate me…read moreas I couldn't leave the car and come back. The inspection was done quickly while I waited comfortably in the reception area. The manager was friendly and knowledgeable. I highly recommend them!

I brought my vehicle in to get looked at and hopefully get my check engine light fixed. Id say the…read moreamount of time before i heard anything about my vehicle was on average to any other shop I've been to but the pricing of parts and labor to fix my issue and have my brakes done was great. Very good quality work and good pricing. I definitely plan on coming back here for any future work.

Thank you!! Saved the day when trying to leave for work and car wouldn't start. Bobby came within…read more10 minutes and was able to jumpstart the car no problem. Much quicker than the 3 hours Car company would have taken to get here. Thank you!!!

An absolute life saver I was in a bind and it was like you guys were heaven sent, thanks again for…read moreeverything took great care of my car and had a lot of patience. I would definitely recommend.

I have come across a lot of mechanics who are more than happy to find other things wrong with your…read morevehicle and also charge on the high side of an estimate, which is why I almost always do my own work. However, I didn't have the time to complete my latest repair and brought it to Tom's on a recommendation from a relative. Well, I have to say I was absolutely blown away by their honesty and expeditious work to get my vehicle back on the road right away. I have no vested interest in the business, but just wanted to let anyone who's looking for an honest, hardworking mechanic this is the only place I will be going to in the future. You will be pleasantly surprised by their service. Thanks again Dave for your help!

First repair shop since I have been in Middle Island, that gives fair and accurate estimates and…read morescope of work without the usual BS, you often get from repair shops. Never had to worry about my vehicle after a repair. Never overcharged. Definitely recommend this shop.

John is very honest. Gave me a really good price to replace my tires and did a good job and was…read morevery fast. Would definitely come back to him whenever I have issues with my car.

The best mechanic shop I have ever been to, I am a woman and they gave me the best service, they…read morechanged my tires, they changed my oil, they changed my battery and they gave me a clean car, I highly recommend them, they are honest and have more than 25 years of experience in cars. If you have an accident or need to change oil this is the best place to go in New York.

Excellent customer service and quick to understand my requirements & budget car, delivered same day…read moreas committed, would recommend others too if you have not came across with Direct Motor.

The best leasing company out there! Hands down the best prices provided by Direct Motor Group. Mike…read morewas the most cooperative and listened to everything I wanted in my car. I've called over 10 different leasing companies within the Tri-State area but Mike from Direct Motor Group gave me the best price within the very first quote and plus quoted me for 12000k miles a year instead of the standard 10000k a year and was still cheaper then all the other leasing companies! I received my 2017 Volkswagen Passat the day after speaking with Mike straight to my house at no extra charge!! 10 out of 10 service!! Highly recommend!!

It was honestly the smoothest process ever! They had the service I needed and it was reasonably…read moreprice. They had it done in less than 2 hours and it was spotless. On top of that they came early and they started early. Plus the owner was super nice. Definitely recommend!

VERY UNRELIABLE BUSINESS!!! NO-SHOW!!! My entire day was wasted!! ZERO STARS!!!…read moreThis was my first attempt to try this business, because the previous owner sold the business to the current owner. After going back & forth with the owner, trying to schedule for almost two weeks, I called him yesterday to see if he can detail my car today. He said they could be to my residence between 2-3PM. I agreed that the time would work for me. He called me at 11:10 AM to say that they could be here between 12-12:30PM. I told him to make it 12:30; he agreed. Since I live in an apt bldg, I texted him at 12:20PM just to let him know I was waiting in my car at the front entrance to my building. No response! I waited until 12:45PM and texted to ask for his ETA; he texted back that they would arrive at 1:05PM. His worker called me at 1:02PM to tell me that they were stuck in traffic and they would be here in 45 minutes!! A bit unrealistic; traffic is not that heavy around 1PM, but I just said OK. WELL, NO-SHOW! NO CALL OR TEXT... AND WORST OF ALL... NO APOLOGY!!! I called the owner's number and his worker's number at 2:00PM; both calls went to voicemail! I then texted the owner to let him know that he wasted my entire day. He then texted back that he's in class and he asked ME if his worker was having trouble finding me? I would not know because I wasn't advised! I had two problems with that text... The first being that the owner lied to me, because he previously told me about a week ago, that he has classes on Mondays, Tuesdays, and Thursdays. Well, today is Wednesday and he texted that he's in class! My second issue is that he told me that HE and his worker would both be working on my car, and gave me no indication otherwise! Save yourself the aggravation and find another detailer to work on your car! And don't be fooled by all the phony reviews; his own worker, Zain, gave a 5-Star review! Yelp doesn't recommend the phony reviews for good reason! Kudos to Yelp for detecting the deception!

This is the third time frequenting this shop. The staff is friendly and the price is reasonable…read more The work is completed with care and properly performed. The wait time varies but has been well within reason. Why go to a dealer where the work can be poorly completed at an exorbitant price point. Check them out, I believe you will be more than satisfied.

Came in while the big boss was having lunch -- still, everyone was so nice and welcoming right from…read morethe start. Friendly, talkative atmosphere. I waited maybe 20 minutes for the inspection, which was quick and smooth. Amazing recommendations on what to do and when to fix things -- no pressure to buy extras like oil changes or tires. Everything was suggested in a polite, helpful way. Great service overall. Highly appreciated!