The gentleman that always repaired and serviced my vehicles retired a few years back. I went to several places for service and repair issues and the only one that met my expectations was Auto Tech in Collinsville, VA. They have always gone out of their way to work around my schedule and not theirs. I have never had any issues and the maintenance and repair work has always been excellent. John W read more

This place RUINED my vehicle. I took my vehicle there to be diagnosed for a problem with the motor so they could run everything through carshield and fix it and get me my car back. Well, let the nightmare begin. I get a call that my keys don't communicate with the vehicle, funny, I never had any problems and neither did the tow truck driver the day BEFORE I got this call. So they say they have to remove ONE BOX for it to work. I say ok your the PROFESSIONAL do what you think is supposed to be done to fix my car. Well, that leads to wires being cut, fuse box disconnected and left like that, 3 computers being deprogrammed, and I STILL have not gotten a diagnosis. Not to mention they tried to charge me for a diagnosis they NEVER did and charged me $80 to tow my vehicle from one lot to one right next to it. So thanks to this garage, my vehicle needs a $1600 wiring harness, 3 computers reprogrammed, and only God knows what else because this is where the new mechanic got before I had to tell him to stop because I now have to get rid of the vehicle in the state it is in because I can't afford repairs that this garage has caused on top of the problem they NEVER even diagnosed. I am now out a vehicle to get my kids around thanks to Auto Tech. Oh and when I came in to tell them what the initial problem with my motor was doing, the sounds it made and how it acted, the confused look on supposed to be experienced mechanics, should have been my sign to take my vehicle elsewhere. Just be cautious of sending your vehicle here, if I hadn't I'm almost certain I would have my car back by now, instead I'm out $5,000 for the car that we just bought in February, and time, and a way to get my kids where they need to go. read more

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They told me my car needed a 6 hour inspection and they had my car 2 days and never touched it. I took it somewhere else where they fixed it right away. They are also overpriced. read more

BEST TECHNICIANS EVER!! Myself and my vehicle are both senior citizens so when my truck would not start I called Auto Tech. They have a cool online diagnosis application which really helped me because I had no clue what was wrong with my truck. They emailed me, called me... it was continuous communication throughout the whole process. In this new world of covid-19 and quarantine it's so very stressful... but calling Auto Tech they got my truck and run away they were very customer service oriented and very friendly... even with 15 cars they had Smiles on their faces! I cannot stress enough to senior citizens & people that don't know about cars if anything is wrong please call Auto Tech they have the answers ..... they're honest and genuine and caring.... Jackie, Mike, Eric, and I can't remember the cute guy that actually worked on my truck can't remember his name...lol YOU ARE AWESOME!! It's not the city that makes Martinsville a special place.... it's the people... I LOVE MARTINSVILLE! read more

Took my car due to some Ac issues they called me saying my compressor was messed up when in fact that wasn't the issue still having the ac issue when they "fixed" the problem well now it's to the point my engine is shutting down when turning on Ac High don't suggest this company! read more

Autotech charged me $400+ for four tires and an alignment, the very next day I woke up to one tire completely deflated. Because they weren't open and because they don't even have a professional voicemail service I had to take my car to a dealership where the techs informed me the tire was faulty. I waited until Auto Tech opened and took it back. The right hand man there, Lee, informed me he felt as well it was faulty. A day later I decided I just wanted my money back on the ONE tire and the manager informed me that this was all my fault and there was glass in the sidewall of the tire. I had his employee repeat for him that it was diagnosed as a faulty tire from him and he told his employee he was wrong and told me he wouldn't be giving me my money back. When I told him I would take legal action he laughed in my face in front of my toddler. Watch out for this business, they will always take your money but your satisfaction is NOT guaranteed nor will you be reimbursed. read more

Took my 2009 Dodge Charger SXT to get an undercover fixed and I expected them to take care of my car and have caution but when I received it it looked alright but upon closer inspection I noticed my front left light had a hole and the left turn signal light had black marks like it had been hit. Brushing it off as a mistake I drove away and when getting home I noticed the front left turn signal popped out and it's been doing that ever since. Wouldn't take my car back again. read more