We bought our brand new Fifth wheel in red deer last year. it is a superb unit. There were small…read morethings that needed to be done to the unit but they were identified and we arranged to drop the unit off to the Acheson center in October. We had an issue with our slide toppers allowing water into the coach. We had to chase after them to get the repairs done because no one wanted to listen. we had video evidence of the issue. It was found a major repair was required on the main living room slide. completed. All the small things were verified and fixed We went in to pick the unit up in April the front driver portion of the camper dome had been contacted damaging the gel coat. We did a walk around and found the damage. No one had verified the camper was in good repairs. when we mentioned this they said they would make repairs. it was going to take 3 weeks. W live 4 hours from the repair center. They said we could take the unit and arrange a different time for the repairs to be completed. We brought it back in on July 2nd 2025 for the 3 week repair. They also had replaced the front LED lights but when we got the unit home we found the lights had not been hooked up to the battery because of this a number of the plug ins didn't work. We problem solved this issue and fixed it. When we arrived back to pick up the unit we attempted to hook up the unit and found someone on the team had removed the hitching mechanism from the hitch and had installed it correctly. When questioned we were given a bunch of empty noise about disciplining some junior tech or other. How about you all put a QC process in place to prevent customers from experiencing damage to equipment extra cost and time wasting from a group that is supposed to be professional. Any warranty work I require going forward will be done at a different repair center. Empty words like I understand your frustration and you deserve to express yourself is pointless to me do the work and do it right. Positive Jamie D was always there for support. Francis O 'Shaughnessy

Edmonton West Location:…read more At first when I got to ArrKann, I was impressed. But over the last 3 weeks, the customer service has been a complete hassle! The Sales team; Cassandra & Ryan were both amazing, friendly and they really took our dreams into a reality! (Them two honestly need a freaking raise!) The day of pick up, we drove the trailer to the plot of land of which it would be staying and being a first time buyer we were extremely cautious bringing it home. Upon getting it home, we had noticed the furnace vent door had not been closed completely by their service department; and it had in fact broke in half from the wind all within 30 mins of owning it. We went straight back to Arrkann right away to order the furnace cover. The service manager Christine had ensured that she would order us a new cover and that she would call us... multiple days later still no phone calls. We used the trailer for one night. After pulling out our couches and chairs, there was mouse poop and chewed up pieces of foam scattered under the furniture and in the floor vents. Not cleaned and burnt out light bulb's, but we thought "what ever it's an easy fix" Then the rain came the next day... Buying a 2015, we were aware that it wasn't brand new; however that is why we chose a 30k trailer over a kijiji special. The seal around our slide out was in fact leaking and pouring in water over our dinette, the slide out wall and about 20" of our carpet. We IMMEDIATELY returned it back to ArrKann. That evening we dropped off; we were so close to closing time that we had to call them to say we were on our way and would be there right at closing time. Their staff stayed until we pulled up, and to be told by another service member "that furnace cover is here and in stock"... I was furious, the fact that nobody in the service department even called to tell us they had the part and there was no calls ever made from Christine. We had called her a total of 9 times in a week; leaving multiple voicemails for an update, and never once did she bother to call us. It came to a point where my father had to step in and call Christine to hear of any update on our trailer; she which then put the phone down on my father! (He is a service manager for over the last 16+ years, and never once has he ever treated a customer the way that Christine had). From this point on, our only point of contact is the Manager Cliff. G. For all of our updates, we have called him directly for all of our questions, and estimate time to pick up our trailer. What we thought would be quick, easy and great service; me & Daniel are very disappointed in the ArrKann service department. Sales team is great, and they worked their magic (Amanda was great at getting the interest rate that we were hoping for!). But once you buy, you're on your own. "We've water tested your trailer with a sprinkler, and we can't find any leak, you can come pick up your trailer when you're ready"....they didn't want to reseal our slide out because they couldn't find the problem. However we had video proof of the leak, and the force of wind and amount of water in that rain storm was much greater than what a 'sprinkler' could do. Save your pennies and buy PRIVATELY! 2 Stars, one for Cassandra & one for Ryan doing an amazing job and finding us our dream trailer within our budget. Thank you so much, to the BOTH of you.

We were free to look and decide among ourselves and the sales people said whenever we had a…read morequestion or inquiry just come in and we'll be happy to accommodate you. No high pressure sales tactics, just simple and to the point. We will definitely go back there for our purchase in the future for possibly Two RVs

From the owner: Welcome to Grove RV! We're one of Edmonton's largest and most progressive RV dealerships…read more Our 20,000 square foot showroom is located in Spruce Grove, Alberta on Highway 16A ten minutes west of Edmonton. We carry over 200 RVs for you to shop and are proud to offer top RV industry brands including Triple E / Leisure Travels Vans, CrossRoads, Outdoors RV, DRV Luxury Suites & Fleetwood RV. The Grove RV family invites you to visit us for a shopping experience that focuses on your RV lifestyle.

We have had several repairs small and big done on our 1990's Class C motorhome. They have been able…read moreto bring in all the parts we required and at reasonable prices. They have always done a thorough job and we would highly recommend them.

Very prompt helpful response from a guy I accidentally woke up in the middle of the night. I had no…read moreidea, and wasn't expecting a response until the morning. Sheesh I can be such a thoughtless idiot sometimes. I hope he got back to sleep.

Reserved one of the units from sunshine rv 3 months ago. Paid the deposit they required to hold the…read moreunit at that point. Scheduled pick up of the unit was today, I called to get the address and not only could they not find my reservation, but they left me totally high and dry with no accommodations for the weekend. Completely unprofessional. I would not recommend this place to anyone unless they're looking to be screwed over at the last minute.

Great staff!…read more Purchased our Travel Trailer online. We knew what we wanted. The process was all done over the phone since we live 3 hrs away. Then we just had to come in and sign papers. Every person we have dealt with here is easy to work with. Parts store is well stocked. They always have RVs in the showroom to look at. We got a great price and the Parts card loyalty program is great.

I had a very disappointing experience purchasing a motorhome from this dealership in Leduc. From…read morestart to finish, the financing process was unprofessional and poorly managed. Communication was disorganized, and I was sent the same sale documents multiple times, which made the entire process feel chaotic and unreliable. Things didn't improve after the purchase. I picked up the motorhome two months later, after being told certain work would be completed beforehand. I drove an hour to the dealership only to find that none of the promised work had been done. Instead of resolving the issue, I was forced to drive back home and arrange the repairs myself. Now I'm stuck fighting with them to cover costs for work they had already agreed to complete. This has turned into a frustrating and time-consuming ordeal, not to mention the unexpected out-of-pocket expenses. Overall, I'm extremely disappointed with the lack of organization, poor communication, and what feels like a lack of honesty and accountability. I would strongly recommend looking elsewhere if you're considering buying a motorhome.

What a breath of fresh air! We had such an amazing experience at Trail Blazer! Paul, our sales…read moreconsultant was so great! He made sure to show us different options for what we were looking for. At first I wasn't sold as I had my mind made up on another layout and with another dealer. When we were ready to buy, that other dealer dealer didn't even get back to us. We reached out to Paul and came we in to see what other options were available. Paul was so observant with what we were looking for and showed us units that fits our criteria! When we found our new trailer I fell in love with it (I was very skeptical at first) Paul and his team made the whole process very easy. I love how it's family owned and you can tell that they actually care about their customers! If you're looking for amazing quality product, with a great customer experience experience, I highly recommend Trail Blazer and Paul! this is the place to go!

STOP!!!!! BUYER BEWARE!!!…read more TrailBlazer RV will knowingly sell you DAMAGED GOODS, We bought a 2009 RV from Trailblazer, we asked Mike the sales guy all the right questions and were repeatedly lied to. Brought the RV back for LEAKS more than once and MARK in Service DID NOTHING TO FIX IT!!! SAYING THEY COULD NOT FIND LEAK. ONLY two short yrs later RV was sold for scraps after floor and walls were soaked and moldy. iT BECAME SO WET THAT EVEN OLD PATCHES REOPENED ( We patched where we could but couldnt stay ahead of it, Inspector said the leak was there for more than two years.) TrailBlazer's Manager CHRIS did nothing to compensate us in anyway. Even with these Leaks being previously recorded on TrailBlazers records they said they could do nothing for us. THEY ARE ALL ABOUT JUST GETTING YOUR MONEY, THEN YOU THE CUSTOMER ARE ON YOUR OWN... WE WILL NEVER BUY FROM THIS DEALER AGAIN OR RECOMMEND THEM TO ANYONE IN THE FUTURE BUYER BEWARE!!!! VERY DISAPPOINTED After only two years we still have a loan to pay for and NO RV :( R&C