I was asked to buy a camper to provide my own accommodations at work. I was refered to salesman…read moreShawn Dempsey but a good friend of mine. I looked at the online inventory picked a beautiful trailer and applied. I was approved quickly and started paying for my trailer before I even seen it. Big mistake trusting him and the photos online. I went to go get my camper there, and there was no walk through no instructions I was basically told to get the trailer off the lot by 5 or they would lock the gates. I pulled it off the lot and parked it at the truck stop across the road. When I returned the jack wouldn't work to get it back on my truck after running other errands. Once I had fully set up the camper I was disappointed to find -severe water damage to all the floors as well as some walls. -missing blinds -missing cover for water pump -the back bunk for kids was broken -they provided the wrong power cord for my unit -the oven doesn't work. Very disappointed as the photos in the ad showed no damage and I'm assuming that the damage was why they rushed me out of the yard and didn't do a walk thru. Then after calling them they promised to fix everything. So after I was finished that hitch at work I brought the camper home and on a sketchy corner the trailer decided to lose a wheel. Causing a huge safety hazard to me and everyone else on the road. When I called Shawn about it he told me to get it fixed and he would cover the cost. Getting a roadside call was not cheap and I had to go to Ukraine on a missions trip, so I also had to pay someone to haul my trailer to them. After my 3 week trip I got back to them to tell me my camper is still not ready. So a week after I returned the camper is finally ready. They replaced -the jack. -the water pump cover And gave me a new set of matching rims with mismatched tires, the lug nuts are not even the same size on all 4 which really makes it annoying. When I went to go get my camper I had arranged the day before, then confirmed the day of before driving 3 hours to go get it. Upon arrival Proceeded to tell me that I would not be able to pick up my camper as there was no one to drive the tractor. When I started yelling and swearing then the parts lady ran to the back to see what she could do. Then she returned and said 10 minutes. Then I had to back in to the shop to get my camper. No walk thru like promised. But while we were hooking up the unit the shop guy told me to my face that he can drive the tractor but he was just feeling lazy, but he would do it for the parts lady instead. I'm pretty blown away by the unprofessional attitude and the blatancy towards a customer. I really expected more from a professional dealership, oh and Shawn Dempsey has yet to reimburse me for towing, parts and service as he promised me he would, he also berated my friend who refered me to him because he sold me a junk product and I'm holding him accountable. I've refered 2 other people since to other dealerships through my friend. Also there is a water leak in the lines that I need to get fixed. I've asked about replacing the whole unit as this one is obviously sub par but they fail to communicate with me at all about this.

So I had a horrible experience I broke down near by and they promised to get me back on the road…read moresame day for 1200$ than tried to con me with all kinds of excuses like bend bolts, rust, and kept the trailer for three days tried charging me over 2200! That's almost 90% increase from the quote and if I didn't pay they were not going to give me my trailer. Tried to take my old parts but I demanded them which was great because once I got them I knew they were lying this was a simple leaf spring replacement they cut it all off so they delayed me 3 days and lied to con me for nearly double the quote and they deleted my first Google review so this is me writing it again because of how bad the service was I argued and walked away paying 50% more than the quote 1800$. I'd just make sure if you use this shop for repairs you know what you need and rough time and complexity it'll take otherwise they may try and take advantage of you. I'd also note if they can make my first review disappear how many people have they done this too? Their high rating is likely a lie of that is the case. Than when I was leaving their shop there was odd noises coming from the trailer just pulling out I checked everything they did and the rear bolts on the leaf springs both sides were not properly sunk! I could fit a credit card between the bolt and it's surface when I told them they said that's fine it'll work it's self out on the road!!! So I had to drive home like this and have it fixed ones I got home. I could have had this done at home for less than 600$ in parts and it would have been done faster and properly without the delays. Highly recommend you do a inspection and check every bolt. Also he said he could not get new stabilizers which originally I was told a full replacement with the hack job I got back im concerned because he said he had to drill out my old stabilizers to get the new bolts in and more and more I don't trust they are csa approved anymore for the road so now I got to order them and have them replaced because they modified a csa part and I don't trust them enough to believe it is still safe for the highway. I will say the front staff was awesome very friendly to try and find solutions and happy to help. But the service manager is a con man. Broke the alberta fair trade act and consumer protection act. Reduced from two stars to one start because they deleted first review on Google but Iv saved this one in case they delete it again this is an important review and I'll make sure it stays up for at least one years time. I'll also be making sure to do more than just Google because of the highly poor work and the fact they deleted it once. Shame on Google for allowing that.

We had purchased a new 2025 Shadow Cruiser, and had a few first time out items that needed to be…read moreaddressed, shower leaking, a/c not working etc. The service dept couldn't have been better at dealing with these items and repairing them efficiently and professionally as possible. We were so pleased at how the service dept cared and kept us in the loop and were not annoyed when I would call lol!! Great work Vision Service Dept and a big thank you from The Pritchards!

I was very disappointed with the Vision RV salesman's service when I went looking for a truck…read morecamper. Lack of interest for a truck camper sale. Lack of knowledge about the truck camper brands they sell and bordering rude. I could tell I was "wasting his time" with this piddly purchase. There was one particular model I was definitely interested in and would have probably pursued and purchased but since I have time to look, I will work with other potential dealers. Vision RV is probably catering more to people for the bigger purchases since they have this nice new facility to pay for. Unfortunately they lost a sale and future customer.

Very prompt helpful response from a guy I accidentally woke up in the middle of the night. I had no…read moreidea, and wasn't expecting a response until the morning. Sheesh I can be such a thoughtless idiot sometimes. I hope he got back to sleep.

We have had several repairs small and big done on our 1990's Class C motorhome. They have been able…read moreto bring in all the parts we required and at reasonable prices. They have always done a thorough job and we would highly recommend them.

We can't overstate how pleased we are with the service we received at Trailblazer RV. At no time…read moredid we feel rushed or pressured. We went to the dealership no less than 3 times before we finally purchased our trailer. Each time, either Paul or Kevin took the time to show us yet again, the unit we were interested in and answered all our questions. When we went to pick up our trailer, we were VERY happy with the walk-through. Gary went above and beyond to guide us through our new purchase, demonstrating all the appliances and hookups, leaving us feeling confident with our trailer when we left. Meanwhile, our vehicle was being set up with the electric brakes and hitch by Trevor. The entire pick up process was seamless, and helpful; right down to the walk-through of what is available in the supply area, and again, without pressure to purchase anything. It is without hesitation that we recommend Trailblazer RV. It is worth the short drive to the Devon Hwy to get exemplary service! Martin and Patti Potvin

What a breath of fresh air! We had such an amazing experience at Trail Blazer! Paul, our sales…read moreconsultant was so great! He made sure to show us different options for what we were looking for. At first I wasn't sold as I had my mind made up on another layout and with another dealer. When we were ready to buy, that other dealer dealer didn't even get back to us. We reached out to Paul and came we in to see what other options were available. Paul was so observant with what we were looking for and showed us units that fits our criteria! When we found our new trailer I fell in love with it (I was very skeptical at first) Paul and his team made the whole process very easy. I love how it's family owned and you can tell that they actually care about their customers! If you're looking for amazing quality product, with a great customer experience experience, I highly recommend Trail Blazer and Paul! this is the place to go!

For the diamond class service you want and at a price you can afford, Brad is the Rick-Man…read more He fixed my rusted and seized brakes a couple years back when I couldn't move the car. Worked like a dream. This time around, needed a new water pump as the previous seal broke and I hadn't moved the car in months. Assessed the issue on time one day and came back on time the very next day with advice about a recall for my fuel solenoid that had me taking up to ten minutes to fill up. No dealership hassle or overblown costs fixing things that don't need it. Just a great product by a great craftsman that's trying to feed his family, you can't go wrong.

From the owner: Rickman Mobile Mechanic is a full service repair and maintenance mechanic specializing in AUTO and…read moreRV. We offer the convenience of coming to your home, place of work, or roadside for mechanical assistance. Rickman Mobile Mechanic serves Edmonton and central Alberta providing outstanding service and the highest quality workmanship, tools and diagnostic equipment.

Lots of nice trees. The site are wide enough for the biggest pull outs and a tow vehicle. Nice…read morelaundry mat. The staff is urber friendly. Bang for the buck this is the best commercial campground we have stayed at in the last three months. Only down side to Embers is getting in the park through the public streets.

The RV park is huge, but they have everyone completely piled on top of each other while the entire…read more2/3 of the rest of the park is empty. Everyone is seemingly staying long term, which comes with having a lot of belongings outside of every camper. Most all of the roads on the property are potholes and huge puddles. Wouldn't want to walk to the bathroom or main facilities because of all the water on the road to get there. They have one toilet stall in the bathroom, and the rest is paid shower stalls. Huge Landry room.

We were free to look and decide among ourselves and the sales people said whenever we had a…read morequestion or inquiry just come in and we'll be happy to accommodate you. No high pressure sales tactics, just simple and to the point. We will definitely go back there for our purchase in the future for possibly Two RVs

From the owner: Welcome to Grove RV! We're one of Edmonton's largest and most progressive RV dealerships…read more Our 20,000 square foot showroom is located in Spruce Grove, Alberta on Highway 16A ten minutes west of Edmonton. We carry over 200 RVs for you to shop and are proud to offer top RV industry brands including Triple E / Leisure Travels Vans, CrossRoads, Outdoors RV, DRV Luxury Suites & Fleetwood RV. The Grove RV family invites you to visit us for a shopping experience that focuses on your RV lifestyle.