We rented an RV from this company for a family vacation. It was last minute so our options were…read morevery limited. The guy was initially late cause he was lost according to his wife. We had to go meet him cause he could not find our campsite. My husband went to meet him and informed him where we were. We used the RV for 2 nights as a place to sleep, nothing else. We couldn't have the ac on cause it kept tripping the breaker and the fridge didn't work so they provided a mini fridge to compensate saying we needed it so quickly that essentially its our fault the fridge didn't work. If you have an RV not in working order say that you don't have anything available just like the other companies we attempted to rent from. After all was said and done we decided its not worth it to make a fuss over anything, after all it was last minute and they did accommodate us for that. But then we got a bill for broken hardware in a drawer that we never opened. We literally only used the bed and toilet, and a bill for cleaning cigarette ashes apparently. Now me or my husband don't smoke so maybe my 16 month old was sneaking smokes during nap time??? So I reported him to the BBB to give other people a heads up and possible promote a better business attitude for him and he just lies on his response. Long story short, if you need a quick RV rental this is the place but expect a bill for cleaning phantom ashes and repairing "broken hardware" The guy said I complained cause I am mad, of course I companied cause I'm mad, had you not lied about the condition of the RV and charged me extra for nothing I wouldn't be mad. Its quite simple. So good luck to anyone who uses there services

honest and fast service. This place was easy to deal with and I found a great deal with them.read more

From the owner: Since the founding of Auto Nation Canada in 2009, there has been a constant growth in sales and…read moregrowth in a loyal customer base.

We have had several repairs small and big done on our 1990's Class C motorhome. They have been able…read moreto bring in all the parts we required and at reasonable prices. They have always done a thorough job and we would highly recommend them.

Very prompt helpful response from a guy I accidentally woke up in the middle of the night. I had no…read moreidea, and wasn't expecting a response until the morning. Sheesh I can be such a thoughtless idiot sometimes. I hope he got back to sleep.

I had a very disappointing experience purchasing a motorhome from this dealership in Leduc. From…read morestart to finish, the financing process was unprofessional and poorly managed. Communication was disorganized, and I was sent the same sale documents multiple times, which made the entire process feel chaotic and unreliable. Things didn't improve after the purchase. I picked up the motorhome two months later, after being told certain work would be completed beforehand. I drove an hour to the dealership only to find that none of the promised work had been done. Instead of resolving the issue, I was forced to drive back home and arrange the repairs myself. Now I'm stuck fighting with them to cover costs for work they had already agreed to complete. This has turned into a frustrating and time-consuming ordeal, not to mention the unexpected out-of-pocket expenses. Overall, I'm extremely disappointed with the lack of organization, poor communication, and what feels like a lack of honesty and accountability. I would strongly recommend looking elsewhere if you're considering buying a motorhome.

Do not recommend purchasing trailer here - unless you read every line of paperwork completed by…read morethem. They do not stand behind their word - or a clerical error on their part. Back in 2018 we purchased a trailer from Fraserway in Leduc. We traded in a trailer that we had an extended warranty on that we did not use and was on the fence purchasing one for this trailer. After being ensured it was refundable we decided to commit to the extended warranty. We entered the refund date into our cell phone calendars with the finance manager that sold us the warranty and even circled the date on the warranty documentation so we would remember the date if we did not use it -as you had to ask for the refund within a certain time period. After avoiding using this warranty and paying for parts and repairs personally we reached the refund date without utilizing the warranty after 7 years. Upon calling to start the refund process we were informed that we were enrolled in the non refundable warranty and that was what we paid for. After reaching out to Fraserway I was passed on to the Finance Manager that now works at the Edmonton location. She reviewed it all and sent back the information to the Leduc GM. I asked for Fraserway to stand by their word and provide compensation for what I would have been refunded minus the difference in price for the refundable warranty. After discussions with the GM he came to the conclusion below: We must stand by the contract that you signed. Contracts are documents which serve to outline an agreement to provide a product or service for a certain price between parties. At the time of signing, all customers are invited to review what they are signing as the ultimate responsibility is with the signatory. However he did offer compensation to the sum of half what the refund would have been as a customer service gesture and in exchange I would need to sign a release form. Being able to trust a establishment and what I am being sold is more important than compensation so I have decided to share my experience with others to avoid the same experience with Fraserway. With understanding it comes down to the customer to review the paperwork and it was 7 years ago I would reccomend shopping somewhere that stands behind their word, but if you do choose to support Fraserway be sure to review all your paperwork.