Our VW Sportwagen is a member of our family. We always have its regular maintenance completed on…read moretime exactly as recommended. When we woke up last Saturday and the VW neglected to start we were more than bummed. Mr. and Mrs. B suggested we call Spring Valley Motors. We did, they were closed until Monday. Monday morning I called and Kirk was (as my brother says) right on time. I explained the problem and he agreed to call me back with a tow time. There was a little confusion that followed about the towing, which was completely my fault - for those of you who have never had your car towed for repairs, you need to leave the keys in the car and the tow company will pick the car up with the keys inside - but within a couple hours Kirk had our VW in his shop and had generously picked our key up on his way to get his lunch. By 1:00 pm Monday afternoon Team VP had a diagnosis: a new battery! The battery was $179, the tow was $65 and we paid $75 for a general look over. I looked up batteries for VW TDIs and the prices ranged from $100 to $200, so this coupled with the fact that Mr. MVP and I have no idea how to change a battery we think Spring Valley Motors gave us a very fair price. Kirk had our VW ready to be picked up by 2:45 pm on Monday afternoon. Mr. MVP took an Uber over and we are once again a one car family. For those of you wondering I asked and Kirk said his shop does all the regular maintenance that VWs require as well as repairs. They charge about $100 for TDI oil changes which is the going rate in Kalamazoo.

True family-owned, reliable, honest, friendly business. I had an urgent issue that they took care…read moreof quickly at a fair price. Couldn't recommend them higher. Wish there were more shops like this around.

Very disappointing and concerning experience. Manny Auto sold my daughter a vehicle that later was…read morefound to have a rusted subframe, a serious safety issue that was not disclosed at the time of sale. This is not minor wear and tear -- it affects the structural integrity of the car. Had this been disclosed, we would not have purchased the vehicle. Manny does not want to cover the cost of a new subframe or give her the money back . Manny stop answering our calls and it's going on 2 months now. Manny Auto ..do right by hard working Americans

This place is a fraud. All the cars are bought from auctions with a ton of problems, then made to…read morelook "okay" and sold to people who don't know better. Avoid this place at all costs, especially a guy name Larry who is a con-artist and isn't actually under the dealership license but somehow gets to sell cars! AVOID!!!

Be carful we got a car and in less than 300 miles the transmission started having trouble…read more They are not willing to make thing right. One employee admitted to me that josh on east main knew the car had problems and it had been returned before

I am posting this review because I want people to know that I have my van for over a year I have…read morehad no problems with my vehicle and Amanda remembers me every time I go in there to pay my payment and if I need a couple extra days to make a payment they usually work with me without paying a late fee as soon as I am done paying this car off I will be purchasing another from them

Can't recommended Midas on Gull Road and manager Brian highly enough! Had my vehicle for several…read moreyears, 42,000 miles and thought I should have the brakes looked at. Brian got me in on time and called me back with great news..."Your brakes are fine, no problem!" Coulda sold me all kinds of service work and I wouldn't have been suprized but he didn't....great place to do business!

I visited Midas due to an issue with a part in my car rattling. They fixed it in an extremely…read moretimely manner with excellent customer service. 10/10 would recommend coming here for auto needs!

Ziggy and Rebecca took care of me from start to finish, cannot thank them enough for their service…read moreand care.

From the owner: Since 1984, we have been committed to selling quality used vehicles at reasonable prices. We pride…read moreourselves on providing friendly personal service to every customer that walks through our doors. Our inventory of hand-picked late-model used cars, trucks, minivans and SUVs changes from week to week. Don't see the vehicle you're looking to find? Let us know, and we will do what we can to find it for you. Financing is available through many local credit unions as well as Chemical Bank. Stop by or call today to complete an application. Interested in an added warranty to protect you after making a purchase? We offer aftermarket vehicle warranties from three different companies, allowing you to choose the coverage, duration, and pricepoint that best suits your needs. We look forward to the chance to serve you.

I normally don't have many issues leaving Firestone. recently I've received the run around on…read morehaving my trunk lock fixed. I was told the dealership part was needed and they would contact the dealership (roughly over 60 days ago), I asked if I buy the part myself can they just install. I was told yes. when scheduling the appointment after the part was purchased I was told they don't use parts not from the dealership but they will make an exception. I make it to my appointment today and now I get told they will NOT do the work because they lack the tools...they could have minimum asked me if I wanted a shot of the liquor they had before wasting my time and money with the run around. to make it worse the manager put in the computer system I needed my struts repaired which was NOT what I told him at all.

We are from out of state had no idea where to go for auto repairs in he Kalamazoo area. As we have…read morea family member going to school in the area. With convenience being at the top of the list we dropped the car off here. Needs rear shocks and front control arms about 2K in repairs said ok. Got the car back repair lasted 2 days rear shock failed. Take the car back staff immediately accuses us of driving car too hard into a parking lot and now vehicle needs shocks mounts since one broke. $400 more but they are gonna warranty the 2 day old parts well thats good since most suppliers and manufacturers have a parts warranty. Staff doesn't know i build cars as s hobby and since it's 2026 must everyone knows mass produced parts aren't the heartiest and seems like chain auto supply parts fail at a fairly high rate but yeah always accuse and insult the customer. Anyways agreed to pay for shock mounts. I'm like $2400 into repairs now. Get a call shocks replaced and mounts replaced. But now told it needs rear CV shafts.... So your mechanics worked in the area 2 days ago and there wasn't a CV boot issue but now both sides have torn boots odd but ok. Anyways we get it on a lift to look at their repairs and recommendations and wouldn't you know the cv shaft boots look like someone ran a torch across them. Not saying it was intentional but come on. If you dont work in tight spaces alot with a torch things happen get a mount bolt hot pull the torch down and it goes across a rubber boot i mean it happens. But to instantly go at a customer that your car needs cv shafts now after not needing them 2 days ago i mean cone on. Like we made a mistake you buy parts and we'll eat the labor some type of give and take. "Like either our mechanic opps when working on the vehicle or our Saturday mechsnics were incompetent and missed torn CV shaft boots either way seems like the customer service way of handling this. Anything other than quoting full price at that point was a mistake. Anyways in my experience place seems like a franchised money grab that i can't in good faith tell another person to go there. Did find a good shop in the area that i trust but it sure isn't this one.