Now that my Saturn is a collector's item, I've decided I should probably take some extra care with her since I won't be in the mood to buy a car for quite a while. The ole' silver bullet was having some problems of late - constantly alerting me to a coolant problem, idling pretty high, that weird thing where my trunk popper won't work. (Yeah, I know, I'm not sure what's up with that.) The great thing about Auto Know How is that they will troubleshoot with you over the phone to see if it's really necessary for you to come in or to figure out just how major your problem might be. After talking with Laura on the phone for a few minutes, I knew that my coolant issue wasn't urgent but after several months of that persistent dinging alarm going off every time I got behind the wheel, I decided it was time to finally take it in. Turns out I needed some extra stuff done too, which I was happy to have them repair. Considering I've never had major work done on my car and it's 6 years old, I think that's pretty awesome. Particularly since it was less than $300. That's almost a miracle. Be prepared to leave your car overnight, even if you're just coming in for an oil change, because they do get busy these days. I've also found that my final bill tends to be a little less than they have quoted me, which is also awesome. Oh, and my trunk? Apparently I have a valet switch that kept getting locked. Who knew? read more

Bark Bark Bark! As load and true as the shop dogs bark are the two that run the place! Although the lounge is no Oasis, the prices definitely are. From the moment I walked in, until the moment I walked out, the service was impeccable, far exceeding any area of doubt I once may have had. (I am no mechanic, but I do know how to work on a car and there was not one little problem area overlooked nor one up-charge added to my bill. *even down to the $2 worth of deicer that I was asked about prior to application) Thank You Auto Know How and fellow Yelpers for excellent work and end even better recommendations! read more

I'm moving to MN in two weeks, and I'm going to miss this place so, so much. Adios, hilarious company while waiting for an oil change. Adios, ridiculously cheap car repairs. Adios, gigantic German Shepherd. Adios, high-quality old-fashioned perfect service. Laura and Paul, thanks so much for all of the help and dog advice! read more

I am so thrilled to now say that I have a mechanic. That is something you rarely hear nowadays. But Paul and Laura really are fair, honest and hilarious to boot. My bf and I now take our cars to Auto Know How for everything, even oil changes. I have had my share of mishaps with the EZ Lubes and Brake Pluses of the world. No way would I ever go back to those shady places. They will explain things so you can actually understand too which is great since I know zero about maintenance on cars. I always seem to save money here too since they what they can to fix what only needs to be fixed and not add on extra stuff that isn't necessary. I turned my neighbor onto them too and she saved a great deal of money because they were able to fix something instead of replacing a whole part that was expensive. read more

I had a great experience with Auto Know How about six months ago, and I thought I should give them a review on Yelp, because that's how I found out about the shop. But I wanted to make sure the repairs on my axle would last. I haven't had a problem with my car since. And the repair cost about half what my dealership estimated. Paul and Laura were responsive and honest. My 'check engine' light had been on for months, and Paul indicated that I needed a new knock sensor. He offered to purchase the part and make the repair, and he provided an estimate. I asked him what the labor entailed, and he said it was basically for diagnosing the problem, and that the actual replacement of the sensor wasn't that difficult. I asked him if a DIY mechanic like myself could handle it, and he said I probably could. So I purchased the part and made the repair myself. This guy actually told me that I could do a job myself when it would cost him some work! Talk about a straight-up mechanic. I won't go anywhere else. read more

Thank you for seeing me same day and making the repair so quickly on my 66 Cadillac. Not many shops work on older cars and you were great to make it happen so easily. read more

I love this place. Paul and Laura are wonderful, friendly, honest, and kind. Love their doggies behind the counter too! And the prices are quite fair and reasonable. I've had a lot of mechanics in my life and this is the first time I'm completely satisfied and will be staying with the same mechanic as long as Auto Know How is around. They are the best! read more

Okay, okay, a five star review! In the words of my husband: "prompt, honest, and beat the other guy's price by 30%. he even came in under quote" We went to Auto Know How after, yup - you guessed it - the awesome yelp reviews. This is a no frills joint. Do not expect to be greeted with a latte, free snacks and kids play place, a free ride to where you need to be, and a man dressed up in a suit. Nope, these guys are just true mechanics who know their stuff. We brought our CR-V in after a very high quote from another establishment (I'm pretty sure you could find that review on my yelp profile as well).... They looked over what they had given us, chuckled, and proceeded to yell back "Hey so-and-so, did you see what **** is charging for a rear diff these days??" They gave us a quote over the phone and then we made our appointment. The work came in under quote and well done. They also gave us some great advice for fuel/when we should get things checked again and told us that if we kept up the maintenance on this schedule, we'd have the car for a long time. I can totally endorse this business. Thanks to yelp for leading me to another great establishment! read more

Quirky mom and pop shop. I was happy with what they provide, but they're not for everybody. My experience: I had a stock clutch replaced with a higher performance one that I provided. As work was performed I was notified that the rear main seal was also leaking a bit and it was suggested that I replace that at the same time. Good catch on a simple repair that could have cost much more to do by itself, good work on the clutch and no problems nearly a year later. Pros: These guys have been doing this for a long time and know what they're doing. No community college mechanics here. They're thorough, understanding of their customers needs, and willing to take the time to discuss any issues. Cons: Weekday-only business hours. Not a very convenient location, particularly if you need to leave your car (which you probably will). Some people may be put off by the mom-and-pop style. Summary: I will go back to Auto Know How again if I ever have major repairs to be made. I trust that they have the experience to do the job the right way the first time. Smaller, more routine work will go to a local chain shop that is more convenient to get to. read more

Great shop! Call ahead and make an appointment- they'll get you in no problem. Paul hooked a sister up! Thought I had something wrong with my suspension, but it appeared as though it was just a chunk of ice or snow that got kicked up after a long drive. They got me in right away. Paul (owner) took my car out for a drive and took a look at my wheels to double check. After he figured out that nothing was wrong- he charged me nothing! (Awesome.) Super friendly place- who make a point to have friends, not customers. I will definitely head back to them for any car help in the future! read more

I took my Jeep in for an oil change, the staff were very helpful, knowledgeable, and polite. The price was very reasonable, less expensive than most major chain shops. Also they didn't try to sell my air filters or anything else I didn't need/want. I will definitely return to Auto Know How for vehicle service in the future. read more

I have been taking my vehicle (2000 Chevy S-10, over 250,000 miles on the odometer, all miles put on by you guessed it... me.) to Auto Know How for over 10 years. I find that they are the most honest and reliable auto shop I have ever dealt with. My previous vehicle didn't fare as well as this one, since I took it to a different mechanic (RIP old vehicle). Paul, Kevin, and some of the other mechanics (don't know your names yet) are awesome. I have NEVER had to take my vehicle back to fix the same part because of shoddy work. Also, Paul will identify parts that could go bad down the road, but doesn't fix these parts, unless you tell him that you want these ones fixed. In fact 30,000 miles ago Paul told me that my upper and lower ball joints were getting loose and that I could wait to get them replaced. So I waited. Well now 30,000 miles later the ball joints have finally worn out and I am having them replaced. read more

A friend has been very satisfied with their work , so I thought I'd bring my Jetta there. A warning light was on, and there was damage to the front end from a minor fender-bender. I'm confident if I'd taken it to the dealer, they would have insisted in fixing the body work and $3000 and 3 days later I would get my car back. Paul had the car for less than 8 hours and replaced my thermostat and some other stuff for about $300. I will definitely bring the car back to them. (It did smell like smoke upon it's return though.) read more

Yelp to the rescue! This was perhaps the first time I ever used Yelp for anything non-food related and thank goodness I did. I had become used to the random signaling click my car would make and then it started making more random noises early this year. I was really impressed with this business' positive reviews and the review amount. They easily outdid their nearest yelp competitor. I promptly went there, dropped my car off after explaining this issue and left. The mechanic called me later with an estimate. Apparently, he also did a thorough inspection of my vehicle informing me of other potential issues. Fortunately, they didn't need immediate attention nor did he force the point for me to get additional repairs. They managed to fix my car rather quickly and at a price lower than their original estimate. That, I believe, is the first time that has occurred. I'm very happy to find a trustworthy mechanic in the Denver area. Sidenote: they were totally unaware of the yelp appreciation read more

These guys are awesome! They helped me out on 3 cars I was intending to buy BEFORE I even gave them any business. Finally got a CR-V and they completed an inspection for me. I like to do some work on the car myself and they were very helpful in guiding me through some dos and do nots. They have earned my business - a good, honest mechanic is a rare find. read more

Best referral EVER! Thanks Yelp & Auto Know How Truly a brilliant thing to take your car in for assistance and be treated in such a respectful and friendly manner. I feel fortunate indeed to have Auto Know How close by and to have found them. I know I have saved money and added to the performance and longevity of my fine ride,,. read more

I used this place about a year ago and they only had about 6 reviews. But they were all 5 stars. I thought it might be a fake but tried it any way cause its so hard to find a good mechanic. But they were awesome. The quoted a little bit of a high price when I went in to get a repair done for a light that was on my dash. I decided to call around and see if I could find it cheaper. Most people ended up being about the same or maybe $50 cheaper. But I decided to go with Auto Know How bc of the reviews. So they fixed the problem for me.. BUT the most unbelievable thing was that they lowered the price! I guess it took less time than they thought so they dropped the labor cost. So now they have 50+ reviews that are all 5 stars and I totally understand why! read more

My daughter is attending college in Denver, and had a breakdown! I don't know how came to the rescue and not only made the repair in a timely matter, but took every action to make sure that the car was Safe to drive! They have earned a lifetime customer! Don't waste your time anywhere else! Special thanks to Laura and Kevin! read more

...Or, they might screw you over. They dicked me around so many times with my brakes. I finally realized they had no idea what was wrong with my brakes and were just trying different things and hopeing it would fix the problem (at my expense.) read more

Great place to take my car to. Thanks Yelp for the suggestion! Paul was very honest with me and wasn't trying to swindle me out of a ton of money. He did a great job on my repairs and had my car back to me the same day. It's a mom and pop place and had a much friendlier feel than a big chain place. He found out there was something wrong with my exhaust but could not do the repair himself and offered to drive it to another place nearby to be looked at. Now that's what I call great service! read more

Leave it to fellow yelpers to steer me right! This auto shop is exactly what a single gal who knows absolutely nothing about her car needs! These folks are down to earth and no nonsense. They speak English when they diagnose your car's problems and then give you a quick and reasonable estimate for the work. They had my 2004 Honda back on the road in one day and everything that wasn't working when it went in was working when it came out. I have found my new go to auto mechanic. Oh, and the German Shepard Rugby is really, really loud but he is really, really old so I was confident that he wasn't going to come over to the counter to get me when I walked in. This shop is super - two axles up! read more

If you are expecting a plush, air conditioned, state of the art facility and don't mind spending more money to be pampered instead of simply having your car fixed, this place is not for you. If you are willing to be flexible about when to drop off / pick up your car and like dealing with pleasant and laid back people, give them a call. Paul seems to know everything about any car and also offers good advice. Their other mechanic was on vacation so we had to juggle dates around but ultimately it was worth the wait. We had some challenges with my fuel system but Paul's "We'll get it figured out for you, don't worry" attitude set me at ease. I'll definitely use them again! read more

These people must be doing something right for all the Yelp love they are getting. Totally honest, friendly, and quick too! I will definitely be taking my car here the next time my car is acting up. Had my oil pump replaced in one day, and it didn't break the bank! It's a little sketchy in the surrounding area as well as the inside but totally worth it. Even if you get lost going to and from the place like I do...."it's just right around Invesco somewhere right??" read more

This is a small town business in the city. Fantastic customer service and excellent work. I wouldn't take my vehicle anywhere else, not to mention my final bill was less than the estimate- always a plus. Just call Paul! read more

I've been going to Paul and Laura's repair shop for years. I trust them completely with my vehicles. They let you know when it makes sense to do a repair, when you can put it off for a while, and do EVERYTHING possible to keep costs down. You will usually save money at Auto Know How and they stand by their work. Ladies? You don't need to worry about them taking advantage of you....they play fair across the board. read more

Damn. I really hate to be the only negative review for this place, because obviously they have an awesome following, but they quoted me $540 for a tune up. A tune up. Over $500 for spark plugs and wires, a distributor cap and rotor, and an oil change. Every other place I called quoted me at least $200 cheaper (Elder Auto ended up doing the same job for $300). To top it off, they said the earliest they could schedule me in would be almost 2 weeks away. Maybe I called on an off day, but it was enough to keep me out of there. read more

It's a shame that honest mechanics are so hard to come by. I'm so glad that Yelp helped me find this great shop! Paul was straightforward about the repairs that were needed without upselling. The cost was very reasonable and I left very confident about the condition of my car- he explained everything he did and gave me a great rundown of things that he checked out so I know what I'll have to repair in the future. He talked to me in such a respectful way- not assuming that having ovaries interferes with my ability to understand the basic mechanics of my car. A great experience!!! read more

Going into the shop I get the feeling that these people really know what they are doing. You ask a question, and you will actually get a response-a detailed response with no fluff, rainbows, or lollipops. This is true for both phone calls and in person requests. Having never seen an itemized bill from a car repair place, I was a little shocked at what I was presented with from Auto Know How. I was able to look at the bill and see exactly what I paid for-although I don't know what good it would do me, it still made me feel good about the money I just spent. So while they aren't the cheapest place around, they aren't the most expensive either. And frankly, I've had my fill of the cheap guys who cause more problems than they fix. read more

Auto Know How is unquestionably my auto shop. I have taken my 2000 Jeep Cherokee here for about 8 years now - probably 8 or so visits. In those visits, Paul and Laura have shown me they are 100% committed to the integrity of their work and to building solid, long-term relationships with their customers. They do great work in the shop and do a nice job keeping you updated. As an added bonus they pretty consistently come in under the estimates of both the cost and the amount of time it will take. Someone bashed them for this in a review, but I have to say I completely disagree with the premise of his argument. I have not found the estimates to be outlandishly high as some sort of setup. Rather I've consistently received what I thought were appropriately priced estimates, and then maybe 70% of the time the final cost has actually been slightly cheaper than estimated. It's a pretty awesome feeling when that happens. Having a shop that has demonstrated they are unfailingly trustworthy is priceless -- and a huge comfort -- when the inevitable inconvenience of car troubles turn up. read more

Excellent car maintenance experience. This is the type of local, skilled, honest, mom & pop mechanic shop you want to take your car to for any minor repair, although they say they do major repairs as well. You wouldn't know it's around as it's located in a funky industrial district but it's legit. They don't go through many middle men so their overhead is low. I also liked that the owner showed me exactly what was wrong with my car, nothing more, nothing less. I brought my car in to get fixed and was pleasantly surprised to find it was ready for pickup a mere 3 hours later. And I basically only paid for the labor, at a reasonable rate. Thanks, guys! read more

My BF has been taking his vehicle here for years and recommended Auto Know How for our company vehicle. They did a great job! No hidden fees and only authorized work was done. Paul informed me of every little issue he found and I appreciated that very much! read more

I know everyone on here is fooled by theses guy's fake charm and accent .. But this place is really just like any rip-off garage .. I took my car here because my battery kept dying .. They charged me 60$ to tighten my battery terminal nut!!!!!!!! They didn't even check the rest of the car which was half the reason I brought it there!! If your in a hurry go ahead and bring your car in to these guys but if you're just a little smart .. Don't. Do more research and find someone better read more

After finding these guys on Yelp, I couldn't ignore the great reviews! We were having some problems with our Jeep which actually disappeared but they found another problem (which I was half aware of) and repaired it no problem. Very friendly, very knowledgeable, this is now our go to auto shop! read more

Not to beat a dead horse, but these folks continue to under-promise and over-deliver. My car was leaking oil at a rate of a few quarts every two weeks. Fearing the worst, I was hesitant (to say the least) to take it in to any mechanic. I turned to Yelp, found Auto Know How and decided to give them a shot. After turning in the car and allowing the mechanics to take an initial look at it, I was quoted BY Laura at the front desk at around $300 to fix what turned out to be two separate leaks. The car was fixed promptly by the next day. I came in to pick it up and was pleasantly surprised to see my bill at $139! Not only that, but Laura gave sage advice about how to take care of the oil and prevent leaks in the future. This is solid, quality car care. If these guys don't need the time they thought it would take to fix your car, they will NOT charge you for it. After being consistently underwhelmed by so many mechanics over the years, Auto Know How was a total breath of fresh air. It is in all of our (especially those of us pinching pennies) self interest to keep this fantastic establishment in business. By the way, try not to bring up the German Shepard mentioned in previous reviews. I made this mistake. He is now "with his owner in heaven." read more

What can I say but wow!!! I read the reviews on here and saw so many 5 star ratings and I was too curious if it held up to its standard. Just bought a used car and wanted to get it checked out by a good mechanic and at the same time trying to find a go to mechanic for all the cars we own. Its hard now a days to find a mechanic that will not take all the money of your wallet and I was impressed with the knowledge and also the friendliness of the both Laura and Paul. Not only did he talk to me about the car but he did have some recommendations for me on maintaining my vehicle for the future. The price was a lot less then from other mechanics that I had quoted for a diagnostics. In all I recommend this place to any one with a car issue and I will be servicing all my vehicles here in the future. read more

Honest, knowledgeable, fast. I don't know a lot about cars so I was relieved to feel like I could trust people working on it. I had my car back early and the final bill was almost 20% less than their initial estimate. read more

Paul and Laura are awesome, and their dog is only slightly terrifying. I'm pretty sure I could outrun him if I made it out the front living room of the place. They were quick and honest with me, and now consider them my new auto shop. It is good to call in advance for an appointment, but otherwise I have nothing bad to say. read more

As all the others said, the most pleasant and fair shop I have ever dealt with. Thanks to yelp, I was new to town but was able to go straight to a mechanic I will stay with and can trust. Watch out for that crazy dog though. read more

Will not be taking my car to somewhere that has a rude female answering the phone and refuses to offer a loyalty or rewards programs

Kindest and most helpful people!! I went here last minute due to a check engine light by the referral of some friends. Yes all the previous reviews are true...the waiting area and office are full of everything you could call clutter. I personally would not wait for my car here but I am not paying for nor am I driving out in a waiting room couch. They were so wonderful--fitting me in and fixing the problem very quickly. My cost was more then reasonable. I have every intention to make this my number one automotive repair shop. read more