I've been holding off on writing a review of this dealer for reasons I'll explain below…read more We bought a 2018 Ford F250 from them on June 7th. The process was fine, CJ was our salesman and he was easy to deal with. We paid cash so didn't have any experience with the financing department. A week later the AC quit working, and the check engine light came on. It was running rough and jerking. We took it to our mechanic who said the code indicated a misfiring ignition coil. We were really frustrated and reached out to them. Yes, we knew we had bought a used vehicle and yes we declined the extended warranty. But to have this happen in one week didn't seem right. Jarret from their service department replied and asked us to bring it in. We did, they recharged the AC system and replaced the ignition coil at no charge. So far so good, the AC is working and the truck is running smoothly with no warning lights even after pulling a travel trailer to Ocean Shores and back. So I can recommend this dealer, they stood behind what they sold.

Have been customer for 10+ years. Since change of ownership the service reps suggest/encourage…read moreadditional services $$ needed at earlier mileage checkpoints..Checked with local dealerships regarding recommendations and have been told unnecessary until actual mileage warrants.

I just recently bought a Toyota Camry from here excellent customer servic. Car is used but came in…read moregood condition and runs very good. would highly recommend going and checking them out!! 10/10 experience

Ben did me a HUGE favor by giving me a loan for a 2006 Kia Spectra. I'm at a turning point in my…read morelife, working on being a better man, and I'm changing my life for the better. Ben (the owner) saw that and looked past my poor credit and iffy financial situation. He gave me a year to pay my car off and worked with me all the way through the deal to get me in the car. The car itself isn't the most fantastic car, but that's not their fault (it's just what I can afford right now). It's got 188k miles, which I was really skeptical about. But I'll tell you what folks, these guys had this car looking so clean and pretty inside and out, it looks new. It looks so good, I've kept it looking pristine since I bought it. And everything in it works well too. I'm very grateful for this business - they did me a solid favor when they really didn't have to. And that means a lot. Notable mention to Jose, Ben's partner who works there. He's kind and helpful and makes you feel welcome and at home there.

My daughter purchased a nice Ford Flex from Vlist. A year and 11K miles later, the rear brakes were…read moremaking a grinding noise. Although she bought the car without a warranty, we went back and told them the problem. We knew that Vlist had their repair shop service the rear brakes before they put it up for sale - and they remembered that. They called their repair shop - Hall-N-Sons - which is located next door. They sent a man to pickup the car within minutes and shortly after said a part had failed and they would honor their repair job on warranty - no charge. They had completed the brake repair with all new parts within hours, and the folks at Vlist were delighted to have helped out. The Vlist brothers are car guys- they live, breathe and collect them and they know nice cars. If you're looking for a nice car - give them a look.

Just purchased a unicorn (Honda Element 4WD manual transmission) and the experience could not have…read morebeen better. Great communication from the staff during my many phone calls. So when I drove 3 hours south to look/purchase the car I felt 100% comfortable with my decision. Helpful, Honest, friendly and family owned. If you despise the car buying experience, call Van at Dick Vlist Motors, he breaks the car salesmen mold. Two thumbs up!

This has been way too long in coming…read more CJ and his team did an amazing job taking care of us. Two weeks after buying a Lexus, the heater was blowing only cold air. Bellevue Lexus determined someone had used something to plug a coolant leak which seeped into the engine and caused damage, including a cracked block. No fault of their own, CJ helped me find a new engine with significantly lower miles than the old one, and some additional parts, and had his mechanic install it and paid for the labor if I paid for the engine. He really didn't have to do that since we bought it as is, but that's their attitude there, which was GREATLY appreciated. Anyone in the south end looking for good quality people to buy a used car, go talk to CJ and his team at NW Rides!

Great place! Seriously! I was lucky enough to get CJ to show me this beautiful 2016 Subaru Impreza…read more he was awesome with showing me all the perks of the car and a great conversationalist. In fact, we were planning on being there for a while since car salesmen are usually hard to bargain with but this was quick and easy. CJ made everything go so smoothly and he was able to compromise with us on the price. I live all the way in seattle and the staff there DROVE THE CAR TO ME all the way from bremerton for free! Also he has the cutest dog in the world. definitely recommend this place. full gas tank and EVERYTHING. thanks guys!

Ive had the most amazing customer service with Gerardo. I'm sending family and friends to see him.read more

I found these guys off Carfax and they have been nothing short of amazing on service. I purchased…read moremy car from out of state , Ty was who I personally worked with, hopped on multiple phone calls, over delivered on every small ask I had and made me feel as if I was buying the car in person. It was such a smooth process and honestly every other person from the other departments were top notch as well. I contacted over 15 different dealerships trying to find a specific SUV and none were as friendly, caring, or trustworthy as these guys. They deserve every 5 star review they have and this is coming from someone who's maybe written 5 reviews ever, but I feel compelled too when service is 10/10 like this. Great company. Can't recommend them enough. Ask for TY, he was the man.

I picked up my car yesterday after a door replacement and hood painting. They did a great job. It's…read morebeautiful once again!!! In addition to fabulous workmanship, Brianna and Hannah were kind spirited and friendly. I received texts almost every day to Inform me of each step of the process and that delivery date was on track. I highly recommend Carstar John's body shop.( I've already passed on a recommendation to a family member) give 5 stars that button isn't working.

Big thank you shout out to Melissa at Carstar John's…read more A deer destroyed my front end almost two years ago, and then my husband backed into a concrete traffic pole (which we decided to pay for privately). We finally made a claim with Farmers and chose Carstar John's because it is one of their preferred shops. From the start, they were extremely professional. Melissa greeted us, did a quick estimate, and explained clearly the difference in pricing between the insurance portion and the private pay portion. The pricing seemed reasonable, and we were given a 2 week time frame for completion. I was surprised and happy to receive regular text updates on the status of my repair. And when one part was particularly difficult to find, Melissa constantly updated me on the progress of her search. (She said she had to place 4 different orders around the country to get the right part.) I found out today that the text updating is something unique to this Carstar shop. And when I called because I was concerned about the security of my handicapped placard that I had forgotten to take with me, Melissa assured me that they keep the car locked up tight, but nevertheless didn't hesitate to tell me that she would take it out of the car and keep it safe in our file. It was there when we picked up the car. Even with the difficulty finding the part, the repair was still completed in two weeks. The car looks beautiful, both the front end deer damage and the rear husband damage. The bill came to almost the exact quoted amount, and they took my credit card without charging the processing fee percentage to me. My final surprise was the car washing. Melissa had told me that they would wash my car, but when I got into it, I saw immediately that the entire interior had been thoroughly cleaned and vacuumed as well. I have a 3-year old grandson and a lab, and I remember how gross the back seat was. The car looks like it got a $200 detailing! All in all, I have to say that Carstar John's was an amazing experience. I highly recommend their body shop.

Horrible. Glad they closed! Paid for parts not needed and my engine seized up the day they gave it…read moreback to me and the 1300$ I just paid wasn't going to get refunded or placed toward a complete rebuild.

If you need a place to take your car truck or van to get fixed ... Bud's auto repair is the place…read moreto go ... they won't do you wrong...bud knows a lot about cars and they are very friendly... his wife Tina is great to work with too ... she will help you out also

Highly recommend Blue Canary. My old girl Carlani 2011 Q5…read moreEPC light came on , she wasn't feeling well, lucky for facebook .. ask for recommendations , Clint Ramsey posted he does Audis did my home work called Blue Canary first thing in the morning . They said to bring it in with no appointment , I was happy and one lucky first time client. They did a diagnostic first and let me know what was the problem then call me to let me know what was wrong and what needed to be done at the same time chk to update my oil change .. it was time for Carlani oil change.. he gave the price how much it was going to cost before they fix the problem. I was happy with the price and happy with the service. Save me gas and time to drive off island for my yearly service. Praise the Lord! Plenty Mahalo team Blue Canary, When Carlani falls apart again will go with Team blue Canary..

There was one major issue. I told the owner that I was going to be taking my car on a long road…read moretrip and I needed all the safety checks done, tires checked, oil changed etc etc. When I went to pick up the car I specifically asked him about the tires and he said they looked good. Part way on my trip the sidewall of one of the tires gave out. The tire repair shop was flabbergasted to find that my tires were 25 years old. I had absolutely no idea they were that old (I did not put the tires on the car, I bought it second hand). I was relying on Blue Canary to do the paid for safety checks for me. When I returned to Blue Canary and told the owner (manager?) what I had discovered he definitely did not act surprised, dismayed, or even apologetic. He said he doesn't typically check the age of the tires. Something that several tire experts I spoke to said should be one of the first things done! It is extremely fortunate that I did not end up in a serious accident. I definitely would never rely on his assurance that things were taken care of and safe. In addition to the subpar service related to tire safety I also paid a considerable sum of money to have my engine cleaned. It definitely was not cleaned (didn't look like it had been cleaned at all). A rodent deterrent pack had been put inside the hood.... A very EXPENSIVE rodent pack since it appears that was all my expensive "engine cleaning" involved. He did offer to re-clean it when I got back to town and he was willing to do so when I brought it back in. However when I started talking with him about the situation with the tires I got totally disgusted with his attitude and left. I will not be back. And if you are concerned about anything that could be related to safety I would be cautious having it serviced by Bainbridge Blue Canary.