Convenient mobile service Repair to windshield and second…read moretime to replace a windshield. Pricing is very fair.

Absolutely amazing. Kyle is extremely professional and was very accommodating to my schedule. Best…read moreprices and service in town!

I highly recommend Chris Glass! I had a rock hit my windshield while I was on the freeway, and I…read morecontacted him around 5 PM. He was able to meet me within an hour and repair it that same evening. He did an excellent job. The original chip is now smooth and virtually invisible, and he took the time to make sure the repair was done properly rather than rushing through it. He was professional, responsive, and clearly took pride in his work. I really appreciated the quick response and the quality of the repair. If you need windshield repair, I definitely recommend Chris Glass!

So I called Chris for a replacement windshield and was informed of a time between 5-6. So 6:50…read morecame, I called. I was giving a lie about not verifying the year before the phone hung up and voicemail afterwards. He text me to verify at 3:43 I responded with screenshots of the title at 3:44. It wasn't like he was cheaper than the big name companies, then he was charging me an extra 49.99 to come to alabaster. The only reason I chose to go with him is because I called him first *Update* now I'm receiving death threats and threats of busting my windshield....that already broken. I can't screenshot on here but soon as (wheree review) review my complaints I will post the threats! They have already been sent to Alabaster police. To cover myself. Y'all be careful out there.

Previous week I had windshield in one car replaced at the Oxmoor location. This week I need…read morewindshield replaced in my other car. Go Figure. Thought I would try the Galleria location as I had some clothes to return at Belk's as well. Making appointments was fast and efficient as I was familiar with the process having only done it the week prior. Got there early for appointment and they took my vehicle immediately. Staff was friendly, waiting room comfortable with chairs, table, and phone charging station. Actually a much nicer customer waiting area than the Oxmoor location. Only disappointing thing I encountered was the restroom. They really needed to be cleaned and floors mopped. I would recommend this location due to the more comfortable waiting area, but both locations were friendly and efficient.

I had an appointment scheduled and they gave me a window of 12pm to 5pm. About 3pm, I checked the…read moreappointment and it was still showing they would be here by 5pm. At 5pm, I checked the appointment again and it just said I needed to reschedule. They didn't bother with a phone call or anything. I took off work for this appointment and they don't even have the courtesy to let me know they couldn't make it. It was the only day I have over the next 5 and my windshield will likely run now and have to be replaced. Safelite has a monopoly on auto glass. Every insurance carrier uses them and it's the same garbage every time.

In an attempt to do a windshield chip repair, further damage was caused to the windshield. Auto…read moreGlass Now is trying to charge me $400+ more to replace the windshield now. They say there is a disclaimer, so beware.....

My sister recommended them and I'm glad she did! Yesterday, I came out to go on an errand, and my…read morewindow shattered due to the weather. We called this morning, they got us in and out! Customer service was top tier, and I'm definitely taking my other car for services!!!

Ms. Maria is the best! Great experience with a full windshield replacement. Nice staff and…read morecomfortable waiting room.

I had needed my rear view mirror hook back on and i called before i came, and i can honestly say…read morethe customer service was very good Ms.Maria was very nice and give me a quote on how much it was going to cost me. I came right in and she was even sweeter in person she got me right on in and out. They have nice and quick service Over all 10/10 i highly recommend this place !

Had two windows in my home replaced by Glass Doctor. Eddie was the person that completed the…read moreinstall. I was very pleased with the installation and Eddie was professional and efficient. Eddie had the windows in, cleaned up and gone in under 30 minutes. A++.

I went in recently with a damaged windshield, unsure whether it needed replacing or repair. I…read morecalled ahead and they were very friendly and accomodating. Soon after, I arrived and was able to ask some questions as they checked out the damage. The repair man went right to work and it seemed like it was all finished less than 10 minutes later, and my windshield looked way better than I could have hoped for. I was very pleased at how easy and simple a process it all turned out to be! Thank you!

Fantastic people to deal with, the owner and the technician were both highly professional and…read morecourteous. The technician was on time and did a fantastic job replacing my windshield within the time quoted. And the prices $300 cheaper than anywhere else in town. I own a 2023 Toyota Camry. I highly recommend them and we use them again in the future if needed.

From the owner: We service Birmingham and surrounding areas. We are a family-owned and operated mobile automotive…read moreglass service with over 15 years of experience. We offer same day and next day service. We offer flexible appointments and make it convenient for you with your auto glass replacement & repair. Give us a call at ‪(205) 201-0161‬, and we will be glad to assist you with your auto glass needs.

It is a little different that you're unable to talk to local service center directly and all…read morecontact is via web access, but that's the way AI is pushing our society. While more impersonal, efficient never the less. In the economic of scale a business with this many outlets I sure it enhances their business model. Service was good. Staff was friendly. They encountered problems when trying to recalibrate the sensor, as the process failed numerous times. They had to get the OME windshield approved by my insurance. This process was extremely fast and the had the OME windshield installed and calibrated in less than a week. I was very pleased with my experience at Safelite on Oxmoor Road.

I had an unfortunate event that required a replaced back windshield. I was able to set up a mobile…read moreservice through my insurance app. Sadly, my comprehensive coverage has a high deductible so the replacement was going to be out of pocket. I got a confirmation text right away after scheduling. In addition, I got a confirmation text the day prior to the scheduled service. The timeframe given to me was 8a-12n. The morning of the service, I received a call from the technician James, informing me that I was last on his list for the day so he would likely be coming around 12 or 12:30 and asked if that was okay. I told him it was. He was very professional and polite. A little bit later in the morning he called to let me know he was delayed due to an issue with a prior installation and apologized for the inconvenience. He arrived about 1:30 and communicated his arrival. He was pleasant and professional throughout the service. They do not have a way to slide a credit card, but can manually enter the info. That was an issue for me as some of the numbers were worn off the card, so I thought I'd mention that. You can also pay online when you schedule it. The job was complete in the expected timeframe. I was instructed on care procedures as the glue/adhesive set. (Keep tape on for 24 hours, no car wash for a week, but rain is okay. Don't tint for at least a full week) Speaking of which, when I took it to get tinted, the technician was unable to place the tint as the metal between the deck panel and metal body underneath the back dash was too tight on the right side to apply the tint. This was not the case when it was first tinted, so I'm not sure what happened with that. Overall, great service. It cost me $560 dollars to replace the back windshield. There was no cost to remove the previous tint as the whole windshield was shattered and had to be replaced.

Awful customer service. I called to see about a windshield replacement quote and the man told me he…read morewas booked until the first of the year and he couldn't help me. He did not ask when I wanted it to be done or anything. Very unprofessional. I would not recommend

Very dependable and wonderfully priced! Any future windshield issues I will definitely turn to…read morethem. The tech was very responsive & timely!